Likelihood to Recommend MYOB is suitable for any business. I have two different businesses and both use MYOB effectively. I use MYOB to pay wages every fortnight for both businesses. This enables me to track exactly what is happening with everyone's different sick leave and holiday entitlements easily. I'm also able to keep track of expenditure and balance and reconcile the accounts against bank statements.
Read full review Netsuite ERP is well suited to helping facilitate a smooth procurement process, raising purchase orders and managing invoices. We use it to set up new suppliers and for global organisations with multiple cost centres, suppliers, agencies, activities etc. it is very good at managing a high volume of different suppliers and activities. It has a relatively navigable interface but could stand to be a bit more simple / modern and automated. It is quite aggressively busy on screen vs some other simplified interfaces
Read full review Pros MYOB is very easy to navigate and find the correct information. The Help section was very straight forward and very easy to learn. MYOB was a great accounting tool for our business as it provided the accountant, sales, etc all of the information they need all in one place. Read full review Revenue recognition. We get information from Salesforce and we build the revenue recognition engine that I'm really pleased. We avoid a lot of manual work by doing this. We send out invoices electronically from the system. We use it for the fixed asset now with the new lease opinion that we just adopted in January 2022. We leveraged technology, specifically the features in NetSuite to help us account for that. Read full review Cons [In my opinion,] horrible interface to import data [In my opinion,] user interface stuck in 1995 Needs improvement to usability Contestant price increases [In my opinion,] new in-app advertising is annoying Countless different windows to do simple tasks like onboard an employee [In my experience,] too slow Read full review Certain exports out of the system. There are some pages that you can export to Excel and some pages you can't, I don't know why. So it seems like it should be all functionalities there. Some of the bank feeds have broken quite a bit and I'm not sure why. So we have to constantly go in there and readjust that on the reconciliation tab. I know that's new and robust and it's going well. It's more of taking out GL data instead of what's remaining in that account. As far as if I'm looking at a rec for a particular asset, I know there's GL data that goes through there. What I want to know is what's the balance in that account made up of as far as what's remaining there. So that's the kind of stuff I would buy with advice. Read full review Likelihood to Renew Our clients seems hesitant to change softwares so I don't see why we wouldn't be renewing with MYOB
Read full review NetSuite is able to cover all of our needs, spanning multiple departments and managerial levels. We use it daily for a multitude of functions, including creating promotions, estimating inventory, pulling historical reports, forecasting sales, and more. Overall, we're very satisfied with NetSuite as an ERP solution and recommend it to medium to large businesses.
Read full review Usability All of the MYOB products are easy to use. Most of our clients use MYOB ACE payroll and Essentials but some of the customers who are proper accounts use a range of products like Account Right MYOB AE/AO, Practice manager, TAX manager, etc. I have never heard of any complaints and the support contacts are always approachable.
Read full review As a user, it is a steep learning curve with little to no guidance. Oracle relies pretty much only on their massive documentation library and does very little to guide users in context. As an Administrator, it's frustrating that field naming is totally different depending on your context.
Read full review Reliability and Availability It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
Read full review Performance Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Read full review Support Rating MYOB accounting software basically works but looks and functions like 1998. Unfortunately their Antipiracy licensing system is absolutely TERRIBLE and verging on nearly criminal, scam! You must CONFIRM each and every data file and when it doesnt work you have to PAY THEM to fix their own file protection issues. If you dont pay them, they hold your data hostage as your company accounting information file becomes READ ONLY. Permantly, unless you pay them. This is a total extortion SCAM. I cannot believe a company can operate this way. With a lot of better product available... i dont imagine MYOB is going to survive much longer.
Read full review I would like to give 8 rating for NetSuite support and reason for that is below: Whenever we faced any technical or functional issues we tried to reach out to NEtSuite support but response was not immediate. We told them about the urgency of the issue but still we were not getting response on time. Then, we have to reach out to AE to get things resolved.
Read full review In-Person Training I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
Read full review Online Training Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
Read full review Implementation Rating I felt NetSuite Professional Services did an excellent job of guiding us in the implementation. I also felt our internal teams were a little resistant to the change and engagement of new software. Had we performed better engaging and buying into the new software, I would be able to rate the implementation better. Therefore, the lower number should not be viewed as a deficiency with the software or the professional services teams, but as an reminder of how important complete buy-in from the local users is.
Read full review Alternatives Considered Not even close. Though I will say MYOB had a budget module where
Zoho Books doesn't which is one thing severely lacking in
Zoho Books . On the other hand,
Zoho Books allows for payment processing integration without trying to get a cut from the process whereas MYOB allowed for payment processing but you had to go through their service only and it wasn't cheap.
Read full review We came from an AS400 system. NetSuite is supremely advanced and more capable than our old system. We initially selected NetSuite for its reporting and analytics capabilities. From there, we looked at its automation and manufacturing capabilities. It has really outclassed our old system at every turn—it is not even close.
Read full review Scalability We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
Read full review Return on Investment It was great when we first started using it but there was a time when MYOB stopped supporting payroll tax tables for Apple computers and so we made the switch. While we were using it staying on top of all of the pesky accounting details was a breeze. We were very detail oriented to begin with and had a thorough understanding of basic accounting principles but anyone without even basic knowledge can quickly set up MYOB and get running fairly quickly and provide detailed reports to their CPA or CFO consultant for a deeper analysis of their business. Read full review Really it's been nothing but positive for us right now. My team is super excited to get to use it every day. They love the interface is easy to use. The fact that we've got all the security and audit logs in there gives me comfort as the senior finance person to be able to understand what's going on to track it, but it's also not bogged down in unnecessary bureaucratic processes or administrative processes. It allows our team to be very responsive and dynamic and that's great for us. Read full review ScreenShots