MyPBX vs. Ooma Office

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MyPBX
Score 10.0 out of 10
N/A
MyPBX is a telephony and VoIP software solution from VOIPITS INC.N/A
Ooma Office
Score 7.5 out of 10
N/A
For businesses of all sizes, Ooma provides advanced voice and collaboration features which they describe as flexible and scalable. With plans starting at $19.95 per user per month, Ooma Office is available without contracts or long-term commitments so as to make it easy for a small business to scale its office phone system with Ooma as its business grows. Ooma Office features include: Unlimited Calling in U.S., Canada, Mexico and Puerto Rico Free Local…
$9.95
per month
Pricing
MyPBXOoma Office
Editions & Modules
No answers on this topic
Local Phone Number
$9.95
per month
Toll Free Number
$9.95
per month
Toll Free Calling Plan
$15.00
per month
Base Price
$19.95
per month
User Extension
$19.95
per month
Pro
$24.95
per month
Ooma Linx
$49.99
per month
Ooma Wireless Adapter
$49.99
per month
Ooma DP1 Desk Phone
$89.99
per month
Expansion Base Station
$99.99
per month
Yealink IP Phones
$99.99
per month
Cisco IP Phones
$109.99
per month
Yealink Conference IP Phones
$399.99
per month
Conference Bridge
Free
Ring Groups
Free
Virtual Receptionist
Free
Number Porting
Free
Offerings
Pricing Offerings
MyPBXOoma Office
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$19.95 per user/month
Additional DetailsOoma Office offers plans starting at $19.95 per user/month with no contracts, ever.
More Pricing Information
Features
MyPBXOoma Office
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
MyPBX
8.5
1 Ratings
4% above category average
Ooma Office
8.1
47 Ratings
1% below category average
Hosted PBX10.01 Ratings8.425 Ratings
Multi-level Interactive Voice Response (IVR)6.01 Ratings7.831 Ratings
User templates9.01 Ratings00 Ratings
Call reports9.01 Ratings00 Ratings
Directory of employee names00 Ratings8.241 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
MyPBX
8.8
1 Ratings
4% above category average
Ooma Office
8.9
65 Ratings
5% above category average
Answering rules7.01 Ratings9.357 Ratings
Call recording9.01 Ratings8.244 Ratings
Call park9.01 Ratings8.540 Ratings
Call screening9.01 Ratings8.850 Ratings
Message alerts10.01 Ratings9.656 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
MyPBX
7.0
1 Ratings
17% below category average
Ooma Office
9.2
43 Ratings
11% above category average
Audio conferencing7.01 Ratings9.243 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
MyPBX
-
Ratings
Ooma Office
9.0
65 Ratings
8% above category average
Mobile app for iOS00 Ratings9.052 Ratings
Mobile app for Android00 Ratings9.039 Ratings
Best Alternatives
MyPBXOoma Office
Small Businesses
CloudTalk
CloudTalk
Score 9.5 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 9.5 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MyPBXOoma Office
Likelihood to Recommend
10.0
(1 ratings)
8.8
(68 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(1 ratings)
Usability
-
(0 ratings)
8.1
(8 ratings)
Support Rating
-
(0 ratings)
8.1
(31 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
MyPBXOoma Office
Likelihood to Recommend
VOIPITS INC.
MyPBX is really well suited to a business that is willing to put in the time to work out the most appropriate system for its needs and for business owners who want to be connected 24/7 whether in or out of the office
Read full review
Ooma, Inc.
We use Ooma Office for everyone in the company including mobile users. It has allowed us to eliminate the spam callers as well give our mobile and remote users the ability to make business calls - from any device, from anywhere, at any time - without having to worry about any long distance charges, or without giving up their personal telephone numbers (at home or cellular).
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Pros
VOIPITS INC.
  • Recording and delivering voice messages for immediate retrieval from your email client.
  • Simultaneous phone calls to any lines you direct.
  • Intuitive and simple to use launch panel.
Read full review
Ooma, Inc.
  • Ease of IVR customization: Allows my business to adapt quickly to an ever-changing business economy
  • Plug and Play application: I was up and running within minutes of opening the box with the equipment in it!
  • Find Me, Follow Me for remote access: No matter where I go, I can bring the office with me.
  • Simple, Straightforward Billing: I recognized savings from day 1; my monthly invoice stays the same every month!
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Cons
VOIPITS INC.
  • Would like to see avatars on the launch pad to easily identify users and message types.
  • Pre-recorded professional voice messages for purchase and customization would be nice.
  • It would be helpful to have a selection of short background music loops.
Read full review
Ooma, Inc.
  • Cell phone app could be a little easier to use.
  • Ooma Desktop needs some tweaking to make it more user friendly.
  • I would like my 800 number to be assigned to my personal mailbox vs. having to have its own extension.
Read full review
Likelihood to Renew
VOIPITS INC.
No answers on this topic
Ooma, Inc.
We have found it very easy to configure, manage, and expand our phone operations with Ooma Office. We needed a reliable phone network as this is the first means of communication for our customers - Ooma has made it a lot easier for us to manage. Their support is also available 24x7 so that's a huge plus.
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Usability
VOIPITS INC.
No answers on this topic
Ooma, Inc.
Their usability is a perfect fit for a small business. We can offer the same features a large company offer their customer at a much more affordable price. The ease of use of the system make it quick to set up and train staff with little time required.
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Support Rating
VOIPITS INC.
No answers on this topic
Ooma, Inc.
Ooma Office support is always available. I've never been on the phone with them for longer than 5 minutes. They are knowledgable, have great active listening skills, are able to make recommendations on how to make Ooma Office work even better for you, and wait times to speak with an agent are reasonable and typically less than 1 minute.
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Implementation Rating
VOIPITS INC.
No answers on this topic
Ooma, Inc.
Have a plan in place before you start the implementation, open communication with the staff on the changes being made, prepare a reference guide on the system and how to navigate the new setup. Budget and allocate time for helping staff learn the new system. Consolidate and coordinate all the questions internally before reaching out to support.
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Alternatives Considered
VOIPITS INC.
No answers on this topic
Ooma, Inc.
We went over to Ooma [Office] after having had Intermedia for several years. Intermedia was good, but they were due for an update on many of their systems, which they did after we left. With Ooma [Office], we have our hold music and other basic, easy to use options that fit well for our small business.
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Return on Investment
VOIPITS INC.
  • Serves as a virtual receptionist, therefore, saves on outlays.
  • Extremely cost effective overseas calls.
  • Never missing a business opportunity because I'm connected 24/7.
Read full review
Ooma, Inc.
  • System made it one-stop shopping for fax lines and phones numbers and equipment which was convenient.
  • It was a shock to see that $39.98 of service manages to result in about $18 of additional “fees” every month. Makes the service significantly less of a bargain than is advertised.
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ScreenShots

Ooma Office Screenshots

Screenshot of Ooma Business Phone Mobile AppScreenshot of Ooma Office Pro Desktop AppScreenshot of Customizable Virtual ReceptionistScreenshot of Configure System Settings through Ooma Office Manger Online Portal