What users are saying about
5 Ratings
3 Ratings
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 10 out of 100

Likelihood to Recommend

SurveyLab

MySurveyLab is best to use to measure satisfaction, both employee satisfaction and customer satisfaction.
George Smith | TrustRadius Reviewer

Submittable

Submittable is well-suited for any size organization that offers grants, scholarships, etc. and need a cohesive way to manage the process. Submittable also does not seek to restrict your granting ability by imposing caps on the number of applicants or the number of user accounts (reviewers, etc.) or even the number of grants. Other providers that we looked at before deciding on Submittable wanted to charge us several thousand dollars more to offer more than one grant annually, but Submittable did not limit us in that regard and does not charge more for additional grants. This was important to us because we are visiting the idea of offering a second (micro) grant annually, and it's great to know that we can do that without having to worry about exorbitant costs/fees, etc.
Tashia Fouch | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

SurveyLab
8.5
Submittable
Survey templates
SurveyLab
7.3
Submittable
Themes
SurveyLab
9.1
Submittable
Custom logo/branding
SurveyLab
9.1
Submittable

Survey Content

SurveyLab
8.8
Submittable
Changes to live survey
SurveyLab
9.1
Submittable
Question design help
SurveyLab
8.2
Submittable
Multiple question types
SurveyLab
9.1
Submittable

Survey Logic

SurveyLab
9.1
Submittable
Survey logic flexibility
SurveyLab
9.1
Submittable

Survey Reporting & Analytics

SurveyLab
8.5
Submittable
Response tracking
SurveyLab
7.3
Submittable
Data export
SurveyLab
8.2
Submittable
Standard reports
SurveyLab
9.1
Submittable
Custom reports
SurveyLab
9.1
Submittable
Analytics
SurveyLab
9.1
Submittable

Survey Administration & Security

SurveyLab
8.6
Submittable
Access controls
SurveyLab
8.2
Submittable
Compliance
SurveyLab
9.1
Submittable

Survey Distribution

SurveyLab
9.1
Submittable
Vendor-offered crowdsourcing
SurveyLab
9.1
Submittable
Respondent restrictions
SurveyLab
9.1
Submittable

Pros

SurveyLab

  • They have great support that always will help you.
  • MySurveyLab is very flexible. Some things can be done in several ways.
  • They have a very good analytics module with trends, dashboards and data segments. This can give you another view of your data.
  • Collectors add flexibility to surveys. You can collect surveys from a few different source at once
  • They have a mobile application that can collect responses offline(!)
George Smith | TrustRadius Reviewer

Submittable

  • Submittable provides a robust, easy to use and stable platform for managing a submission-based competition. The platform allows an admin to easily design, build and launch a site. Backend reporting and the ability to set up judging/evaluations of entries is also a key strength of the platform.
  • The Submittable team has been invaluable to our organization. Cory Davis and Jolene Brink have both been tremendous to work with.
  • Marketing capabilities: Submittable has helped AT&T to reach our target audience in a very strategic and cost-effective manner. Their marketing expertise and guidance has been a huge benefit and time-saver for my team.
David Okamoto | TrustRadius Reviewer

Cons

SurveyLab

  • Summary export in Excel could be nicer.
  • Tags in the left menu could be more intuitive.
George Smith | TrustRadius Reviewer

Submittable

  • The only thing Submittable was missing for us was the ability to pre-populate our grant application with a unique 6-digit ID number for each applicant. This was important to us because we match our applicants with a database from the public school district so we have to make sure that each applicant's ID number is accurate. They did not have this functionality, but they were able to provide a reasonable workaround for it.
Tashia Fouch | TrustRadius Reviewer

Alternatives Considered

SurveyLab

George Smith | TrustRadius Reviewer

Submittable

Submittable provided a more collaborative, flexible and comprehensive offering than other vendors. After hitting on all cylinders for the first project we worked with them on, all subsequent projects have continued to meet or surpass expectations
David Okamoto | TrustRadius Reviewer

Return on Investment

SurveyLab

  • With MySurveyLab we were able to react immediately when customers were not happy, and this reduced churn a lot
George Smith | TrustRadius Reviewer

Submittable

  • The Submittable platform has saved us countless hours in legwork, creating databases and spreadsheets for tracking purposes. We haven't had to do any of those things this year. It's a huge timesaver as well, in that it communicates for you. It sends area-specific e-mail communications to everyone involved (applicants, reviewers, site visitors, etc.), and compiles all incoming communications into one mailbox that we can easily go to and get a quick read on incoming comms. So I would say time saved is the most significant positive impact we've seen with using Submittable.
Tashia Fouch | TrustRadius Reviewer

Screenshots

Pricing Details

SurveyLab

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Submittable

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

SurveyLab
9.1
Submittable
10.0

Add comparison