N-able Passportal vs. Zoho Vault

Passportal is pretty good at password management. I'd like it to be as good as LastPass but it's not there yet in my opinion. Also, the documentation portion is not very user-friendly. It uses its own formatting for articles instead of just using Word.

Incentivized

The reason I selected 7/10 is because I don't have any experience using other systems similar to Zoho Vault. It works fine for us, but I also have experience with Zoho Recruit, and based on that experience, I know that there are better choices out there. I would encourage anyone I was recommending this product to, to also research similar products.

Incentivized

• Password Management
• Documentation

Incentivized

• Zoho Vault integrates into your browser with an add-in, which makes it easy to access websites that need authentication.
• Zoho Vault enables you to create users and groups, and share authentication details either at a group level or at a user level.
• Zoho Vault gives you the capability of defining the level of access a user or group has to the authentication - read-only or read/write. This is one of the most unique features that I have come across any online password managers.
• Zoho Vault allows you to download and store an offline encrypted copy of your authentication details for the time when the internet is restricted.

Incentivized

• The user interface can be confusing at times. You can wind up in a different category very easily.
• Maybe a notification for duplicate entries would help manage passwords a lot better.
• An integration with Zoho Help Desk would be nice

Incentivized

I selected 8/10 because while I don't have any experience using other products similar to Zoho Vault, I do believe it is easy to use and maintain. We do not have any problems using this product and have never needed to contact customer support.

Incentivized

Never really needed to use the customer support of Zoho Vault, but all other Zoho services have excellent support and excellent forums to participate in, and I don't assume Zoho Vault would have anything less

Incentivized

To be honest, at this point I would like to switch to both LastPass for password management and IT Glue for documentation. Each of these products does a better job separately than Passportal does at both together.

Incentivized

Storage works the same, but the browser integrations from Zoho Vault are still very buggy.

Incentivized

• It keeps our business more secure by providing encrypted password management
• Our business runs more smoothly because passwords are readily available to our employees in a single secure place

Incentivized

• Inexpensive when packaged with other Zoho products.
• Saved time on projects by being easy to access
• We ended up importing all of our Vault passwords into another program very easily.

Incentivized