What users are saying about
1 Rating
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92 Ratings
1 Rating
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Score 10 out of 100

Wingman

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92 Ratings
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Score 9.1 out of 100

Attribute Ratings

  • N.Rich is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

N.Rich

100%
1 Rating
9.2

Wingman

92%
65 Ratings

Likelihood to Renew

N.Rich

N/A
0 Ratings
8.4

Wingman

84%
3 Ratings

Usability

N.Rich

N/A
0 Ratings
8.2

Wingman

82%
1 Rating

Support Rating

N.Rich

N/A
0 Ratings
8.6

Wingman

86%
2 Ratings

Implementation Rating

N.Rich

N/A
0 Ratings
9.1

Wingman

91%
1 Rating

Likelihood to Recommend

N.Rich

Well suited when there is a product to attach to the NRich efforts. Less appropriate when there is not--or a thought leadership campaign.
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Wingman

It's suited to New Business calls when you need to make an impact and be fully focused rather than having to worry about taking notes. Not so much to existing relationship calls, when finer details are still important, but less so than when you are trying to win new business.
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Pros

N.Rich

  • Integration with Salesforce.com
  • Easy ad setup
  • Intuitive dashboards
  • Ease of target/segment uploads
  • Intent Dashboard is extremely valuable
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Wingman

  • Filtering calls by keywords - saves you time so that you don't have to listen to entire calls.
  • Creating game tapes - so that you can easily onboard new team members.
  • Great support team (love for Sushma).
  • Much cheaper than competitors.
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Cons

N.Rich

  • Would like more flexibility in amount of characters for digital/cross-channel ad copy
  • Would like a longer log-in time. I feel I get signed out too quickly.
  • System can sometimes be glitchy and dashboards fail to populate
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Wingman

  • Searching for specific calls (you can scroll through the list, but that takes time)
  • The dashboard isn't as user friendly as it could be, but a seasoned user can navigate it just fine
  • The AI-driven insights aren't always accurate but are still very useful nonetheless
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Pricing Details

N.Rich

Starting Price

Editions & Modules

N.Rich editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Wingman

    Starting Price

    $60 per month per rep

    Editions & Modules

    Wingman editions and modules pricing
    EditionModules
    Growth$7201
    Accelerator$1,0802
    Enterprise$1,3203

    Footnotes

    1. per year per rep
    2. per year per rep
    3. per year per rep

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    Likelihood to Renew

    N.Rich

    No answers on this topic

    Wingman

    I think Wingman is one of the best software in their segment. Very few companies are cost-effective and offer similar solutions.
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    Usability

    N.Rich

    No answers on this topic

    Wingman

    Super user friendly tool! There are some features that I think might be improved over time, like navigation assistance or tutorials, and quick tips, like how to ensure calls always get recorded, how to add Wingman to calls last-minute, or how to use their playlist feature Game Tapes, but those are nice to haves, not need to haves.
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    Support Rating

    N.Rich

    No answers on this topic

    Wingman

    Wingman is always quick and thorough with their support and often offer to proactively connect on Zoom. I love that.
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    Implementation Rating

    N.Rich

    No answers on this topic

    Wingman

    I wasn't directly involved but no news is good news in our organization for topics like this!
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    Alternatives Considered

    N.Rich

    NRich is clearly superior in terms of efficiency and overall customer reach.
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    Wingman

    Gong is expensive but it has a lot better AI/Intelligence feature compared to Wingman. Wingman definitely does the job, is cheap, and also support is pretty amazing and I personally like Shruti a lot in terms of what she is doing in this space. Also, Wingman is in an Indian company.
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    Return on Investment

    N.Rich

    • Huge ROI for campaigns with products attached
    • Allows us to get our message in front of customers--especially during the COVID pandemic where we were unable to be in person with customers
    • Allows us to standardize our ABM marketing efforts across multiple campaigns.
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    Wingman

    • Wingman has made my managing of my team SO mure more efficient and faster.
    • I can get through so many more calls during a day than I could before.
    • My team can get feedback much more efficiently and ask questions easier too!
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    Screenshots

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