What users are saying about
24 Ratings
24 Ratings
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Score 8.8 out of 100
5 Ratings
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Score 5 out of 100

Likelihood to Recommend

Namecheap

Namecheap is well suited for anyone wanting to register a new domain. Their prices are extremely hard to beat and the renewal costs are also acceptable. They make the search easy so it's the best place if you aren't sure which domain name you want yet. I cannot think of any scenarios where it would be a bad idea to use Namecheap. You can't beat the free whois privacy.
Joseph Condon | TrustRadius Reviewer

Network Solutions

If you know what you are doing with free open source website building applications and need no help, Network Solutions is a good place to look. If you have an Etsy shop or SmugMug account and you want to have a domain name that points to those locations, Network Solutions Web Forwarding is a cost effective easy solution. If you need email for your domain name that is reliable, Network Solutions has a solid product
Mark Linkhorst | TrustRadius Reviewer

Pros

Namecheap

  • Domain search: When you search for a domain you'd like to register, they provide a list of alternative options using other top level domains (TLDs)
  • Domain management: Managing domains in Namecheap is nice and simple. Plus, if you need to transfer ownership of a domain to another Namecheap user, the process is quite easy.
  • Domain sales: Namecheap always has some great domain sales/promotions going on. Need to pick up a domain for 88 cents? Check Namecheap.
  • Account security: They offer two factor authentication vie their Namecheap app. With that app, you're able to approve or deny login attempts. In my estimation, this is both easier and more secure than having a two factor auth security code emailed or sent to you phone.
  • Support: Their live chat support is a great option for getting in touch and solving any issues you might be having.
  • Hosting: They have some great low cost hosting options.
Brandon Zell | TrustRadius Reviewer

Network Solutions

  • Network solutions supports TXT, MX, and CNAME records.
  • DNS changes propagate fairly quickly.
  • Network Solutions has a web management portal for maintenance of your account.
Anonymous | TrustRadius Reviewer

Cons

Namecheap

  • I wonder if it's feasible to have bulk discounts or a loyalty program?
  • They may have this already, but features to buy and sell premium domains, or browse ones for sale, would be great.
  • We don't use their hosting because there are higher quality options, but it'd be great if they did better hosting so we could keep it all under one roof.
Stephen Steinberg | TrustRadius Reviewer

Network Solutions

  • User interface for service management: their interfaces for DNS management especially are quite buggy, but across the board, it's clunky and outdated.
  • Support: I can't remember any good experience I've ever had with their support.
  • Reliability: I've experienced frequent issues with DNS and hosting reliability.
Chris Putnam | TrustRadius Reviewer

Usability

Namecheap

No score
No answers yet
No answers on this topic

Network Solutions

Network Solutions 9.0
Based on 1 answer
The backend for managing your domain is very easy to work thru once you learn where everything is and what it is for if you want to do it yourself. The company has toll free phone support 24/7 that can also make changes for you if you are away from your desktop or have an emergency situation where you can't make the change yourself. This is peace of mind knowing that there is help out there should you need it. You don't have to learn the backend if you want to have the Network Solutions customer support team help you. They are secure and won't make changes for anyone who calls, they authenticate you for your protection every time
Mark Linkhorst | TrustRadius Reviewer

Support Rating

Namecheap

Namecheap 8.5
Based on 2 answers
They're decently responsive. Although agent switching can take a while they resolve most issues even though it may take a while.The knowledge base is decent but not always updated. Their agents are European and can sometimes struggle with the language but they try.I'd give them a 7 because I think although they're okay I still think they can go the extra mile like with siteground or another host.
Craige Hardel | TrustRadius Reviewer

Network Solutions

Network Solutions 8.0
Based on 1 answer
For the most part I've had excellent interactions with the customer support team I've dealt with at Network Solutions. When I've needed help with something like Wordpress, it hasn't always worked out so well but you can pay their techs for 1 on 1 help with these offerings, you just won't have the support for free. I've often been talked to on upsells for services that I particularly didn't need and found the offers to be annoying when the agents kept pushing me on an upsell instead of addressing my issue. It's hit or miss on that, perhaps it depends on the department you speak with.
Mark Linkhorst | TrustRadius Reviewer

Alternatives Considered

Namecheap

Namecheap wins hands down on cost and ease of use. I have experienced zero compromise with using Namecheap. There was no trade-off to enjoy the cost savings. Namecheap does everything the other registrars do and more in some cases.
Cameron Renfro | TrustRadius Reviewer

Network Solutions

We have other domains and SSL hosted with GoDaddy and while GoDaddy's web management currently has issues, it is because they are currently switching over to a new web management system and getting the bugs worked out. Network Solutions has had the same old interface for 3+ years. Renewing our SSL certificates with GoDaddy was a much simpler process, I submitted the CSR from my account and within 3 days I was notified that my SSL was complete and ready for download.
Anonymous | TrustRadius Reviewer

Return on Investment

Namecheap

  • Namecheap has had a positive impact on my overall business objectives. We have been able to register more domains in less time and for less cost. The process of finding a domain and checking out couldn't be easier with these guys.
  • The free whois privacy has saved us from many headaches because while it is free, it also prevents many annoying telemarketing calls and emails since our information is not floating around on the internet.
Joseph Condon | TrustRadius Reviewer

Network Solutions

  • Poor reliability has impacted sites and services.
  • Poor support has led to wasted time and poor results.
  • Buggy interface has wasted time and caused issues.
Chris Putnam | TrustRadius Reviewer

Pricing Details

Namecheap

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Network Solutions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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