Namecheap vs. Vultr

Namecheap is the absolute best domain registrar that I have used, and I have used just about all of the big names. They are priced right; they offer excellent customer service, their FAQs and documentation are excellent. They don’t spam you with offers for things you don’t want, and they don’t have misleading practices like hiding that the first-year fee is 1/10 of the regular annual cost. They don’t try to sneak in a change to your bill and charge you for multiple years when you’ve already set it to a one-year renewal. The only negative of Namecheap is its brand name. I have had a few raised eyebrows when I have told executives that we are using Namecheap. It doesn’t sound like a professional service. It sounds like a consumer service. This is terrible because they are the MOST professional service and reliable service of all the services I work with on a daily basis.

Incentivized

I've been with Vultr over 5 years hosting multiple businesses and email related services. I never experienced a significant outage or data loss. Migration has always been successful as well. Support is top tier and IP reputation is clean. I like the choices of OS, ease of platform use and multiple hosting/ region options.

Incentivized

• Domain registration is easy. This is big because when finding the perfect domain name, you have to do a lot of domain checking to see what is available. Namecheap not only makes this easy, but they recommend other domains that you might like instead, if the one you want is taken. They also allow you to sell domains and buy premium domains from other sellers if they are already registered to them.
• Free Whois Guard & privacy. This is HUGE. All those annoying phone calls and emails you get the second you register a domain, they will stop when you start using NameCheap to register your domains. This is because they provide free Whois and domain privacy with all domains, for the life of the domain as long as it is registered with them. I love this and it is a huge selling point.
• Easy updating and management of domains. This is a must. At many time, I need to update the nameservers of multiple domains at once. Namecheap makes it extremely easy to do this and allows for bulk updating. Things also seem to propagate quicker than other domain providers.

Incentivized

• Good performance from servers close to me and my customers
• Ease of spinning up new servers
• Great service levels of servers I spin up
• Notifications of issues or downtime come through quickly, allowing me to handle client queries with knowledge in hand.

• Hosting isn't brilliant, as there are other options available which do a better job from a security stand point.
• Would be great if the discounts were bigger for bulk purchases for longer renewals
• The layout/dashboard could be simpler to move around - not easy to find somethings

Incentivized

• The response times for support tickets is too high and a quicker response time would be appreciated
• Availability of the VPS solution in Middle east and Africa would help
• Abilito to connect SIP trunks would make it more easy to run active communictaion platforms on Vultr

Incentivized

Just a great product with no bells and whistles, which is the advantage. We spend very little time learning and using Vultr and more time using the systems we have in Vultr to complete our tasks. Not having to worry about the IT overhead is huge and saves a great deal of time

Incentivized

Personally I find it really easy to use and getting everything set-up and sorted is no problem at all, from initial account set-up and purchasing to the technical aspects required

Incentivized

easy to use and configure. great bang for the buck. I need an affordable solution to host in the cloud data from systems installed at our client's site with the ability to drill down and change the configuration remotely. Vultr enabled us to do that in an efficient and affordable way.

Incentivized

We very rarely have to reach out to customer support because the service is so quick, easy and intuitive to use. But when we have had to use it, the customer service was quick, reliable, answered our questions and addressed our problems without too much back and forth, and was native English speaking.

Incentivized

Vultr makes it easy to contact technical support. The techs are very competent. In a number of occasions they have bounced the responsibility back to me when they could have saved us all time and heartache by simply implementing the solution directly

Incentivized

Vultr implementation seemed based on open-source tools and basic cloud principles - some things were more complicated to do compared with more developed cloud providers, but on the other hand it was more extensible by open-source tools.

Incentivized

Namecheap wins hands down on cost and ease of use. I have experienced zero compromise with using Namecheap. There was no trade-off to enjoy the cost savings. Namecheap does everything the other registrars do and more in some cases.

Incentivized

Linode is a more old-school offering. Linode pricing model and infrastructure rely on classic Virtual Machines. What we like about Vultr is that they offer the same at the front, but in the back, the machines are much more flexible and can be tailor-made to our needs, which of course also impacts the costs of running the infrastructure.

Incentivized

Pricing is fair and did not increase

Incentivized

• Namecheap has saved us hundreds of dollars a year on services that we were required to pay extra for by NetworkSolutions that Namecheap provides for free.
• Namecheap has made managing our domains simpler, saving us dozens of labor hours a year.
• Namecheap has encouraged us to experiment with new domain names to see which ones work best. We couldn’t do this with our previous registrars because it was too hard to change from one domain to another.

Incentivized

• We have experienced a 200% return on using Vultr products with a 100% Customer Satisfaction rating.
• Vultr gives us the regions to deploy where our small business customers are located.
• Vultr has helped us scale up our company and our cloud solutions.

Incentivized