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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NapoleonCat

    Score9 out of 10
    N/ANapoleonCat is a social media management solution built around features such as post publishing and engagement across social media channels, competitor monitoring, and analytics and optimization.

    $89

    per month users, profile slots & Inbox Capacity

    Talkwalker by Hootsuite

    Score8.1 out of 10
    N/ATalkwalker is a consumer intelligence company that bring sin data from 30+ social networks, 150 million websites, and 100 data partners to give customers a unified view of their consumers. Talkwalker is a Hootsuite solution since the 2024 acquisition.N/A
    Pricing
    NapoleonCatTalkwalker by Hootsuite
    Editions & Modules
    Standard
    $89
    per month
    Pro
    $109
    per month
    Expert
    $139
    per month
    Enterprise
    from $465
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    NapoleonCatTalkwalker by Hootsuite
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details14 days to explore features are included free. No credit card is required. The trial is based on the Expert Plan and includes: All features: Social Inbox, Auto-moderation, Publisher, Analytics, and Reporting - 5 seats - 10 social profile slots - 25,000-message capacity in the Inbox - AI Assistant: 100 actions in the Social Inbox and 10 in the Publisher. Please note: during the trial, downloading reports isn’t available, but reports can be previewed. Contact sales to connect a profile with over 1 million followers or to test a more custom setup.—
    More Pricing Information
    Community Pulse
    NapoleonCatTalkwalker by Hootsuite
    Considered Both Products
    NapoleonCat
    No answer on this topic
    Hootsuite
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Features
    NapoleonCatTalkwalker by Hootsuite
    Listening/monitoring
    Comparison of Listening/monitoring features of NapoleonCat and Talkwalker by Hootsuite
    Feature
    NapoleonCat
    6.4
    1 Ratings
    18% below category average
    Talkwalker by Hootsuite
    -
    Ratings
    Boolean keyword searches9.11 Ratings00 Ratings
    Filtering out noise/spam7.31 Ratings00 Ratings
    Sentiment analysis4.51 Ratings00 Ratings
    Broad channel coverage4.51 Ratings00 Ratings
    Publishing
    Comparison of Publishing features of NapoleonCat and Talkwalker by Hootsuite
    Feature
    NapoleonCat
    10.0
    1 Ratings
    20% above category average
    Talkwalker by Hootsuite
    -
    Ratings
    Content planning and scheduling10.01 Ratings00 Ratings
    Workflow management10.01 Ratings00 Ratings
    Engagement
    Comparison of Engagement features of NapoleonCat and Talkwalker by Hootsuite
    Feature
    NapoleonCat
    10.0
    1 Ratings
    21% above category average
    Talkwalker by Hootsuite
    -
    Ratings
    Automated routing and prioritization10.01 Ratings00 Ratings
    Customer interaction histories10.01 Ratings00 Ratings
    Bulk actions10.01 Ratings00 Ratings
    Marketing
    Comparison of Marketing features of NapoleonCat and Talkwalker by Hootsuite
    Feature
    NapoleonCat
    6.4
    1 Ratings
    19% below category average
    Talkwalker by Hootsuite
    -
    Ratings
    Campaigns and promotions6.41 Ratings00 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of NapoleonCat and Talkwalker by Hootsuite
    Feature
    NapoleonCat
    10.0
    2 Ratings
    18% above category average
    Talkwalker by Hootsuite
    -
    Ratings
    Twitter10.01 Ratings00 Ratings
    Facebook10.01 Ratings00 Ratings
    LinkedIn10.01 Ratings00 Ratings
    Instagram10.02 Ratings00 Ratings
    Pinterest10.01 Ratings00 Ratings
    YouTube10.01 Ratings00 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of NapoleonCat and Talkwalker by Hootsuite
    Feature
    NapoleonCat
    10.0
    2 Ratings
    26% above category average
    Talkwalker by Hootsuite
    -
    Ratings
    Campaign success analytics10.02 Ratings00 Ratings
    Real-time tracking10.02 Ratings00 Ratings
    Competitor analysis10.01 Ratings00 Ratings
    Account management
    Comparison of Account management features of NapoleonCat and Talkwalker by Hootsuite
    Feature
    NapoleonCat
    10.0
    1 Ratings
    23% above category average
    Talkwalker by Hootsuite
    -
    Ratings
    Role-based user permissions & privileges10.01 Ratings00 Ratings
    Mobile access10.01 Ratings00 Ratings
    Best Alternatives
    NapoleonCatTalkwalker by Hootsuite
    Small Businesses
    Sendible
    Score7.2 out of 10
    Followerwonk
    Score6.8 out of 10
    Medium-sized Companies
    Emplifi
    Score8.9 out of 10
    Crowdbooster (discontinued)
    Score7 out of 10
    Enterprises
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    1-Social
    Score5.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NapoleonCatTalkwalker by Hootsuite
    Likelihood to Recommend
    7.3
    (3 ratings)
    8.3
    (13 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    7.3
    (2 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    7.3
    (3 ratings)
    8.0
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    NapoleonCatTalkwalker by Hootsuite
    Likelihood to Recommend
    NapoleonCat
    It is most effective in tracking the marketing efforts of competitors and gathering of information from social media platforms that is turned into actionable knowledge. NapoleonCat upgrades how we serve our customers and by automating social media marketing processes, time is saved so that teams can concentrate on other strategic tasks
    Incentivized
    Read full review
    Hootsuite
    Talkwalker is well suited for big companies and agencies that are looking for a long-term solution to keep track of the industry and/or their brands and key competitors. While setup requires a bit of dedication (especially in terms of custom filters and tags), once it's done, the tool will give the user a lot of flexibility to analyze the conversations and find the relevant results that answer the business questions. Companies just looking for a tool to track a short time period, or simple things like Twitter hashtags, won't take advantage of the full capabilities of this tool. Therefore, they could feel frustrated when comparing the outcomes/usage versus the costs.
    Incentivized
    Read full review
    Pros
    NapoleonCat
    • Multi-hashtag searches
    • Customer service
    • Social campaign management
    Incentivized
    Read full review
    Hootsuite
    • Truly global listening platform - monitor a deep range of media types from all over the world. Particularly strong in supporting competitive monitoring and analysis briefs across regions and countries. It monitors content in original language which I believe is a very strong monitoring factor.
    • Easy to use yet powerful dashboard visualisations - the dashboard interface is among the best I have seen. While it can accomplish many things, and under the hood is a very powerful and complex tool, the user interface is very intuitive, slick, quick and packed with all the KPIs you could want.
    • Customisation of the tool is a great feature. You can build your own dashboard and reporting spaces to suit your needs. You can schedule alerts from the system in a variety of outputs to keep you up to date with the latest events.
    • Customer support & technological advancement - the team at Talkwalker are highly proficient, always willing to support our every need, however big or small. Talkwalker aim to release around 4 software updates each year which means the platform is always full of the latest data visualisations and monitoring technologies
    • Having 'traditional' media monitored alongside social as well as owned media assets in one dashboard space is invaluable to help brands understand where their media footprint lies and how they perform in each media set, relative to the others.
    • AI - Talkwalker has introduced greater AI capabilities recently which means the capability of the tool in monitoring is ever-increasing, and the accuracy of targeting content and sentiment analysis is improving. The Visual Insights and image recognition technology is a really strong feature, and a very welcome addition to the monitoring aspect
    Incentivized
    Read full review
    Cons
    NapoleonCat
    • "Free Trial" functionality will actually charge users straight away depending on the trial button clicked
    • Changes to plan during a billing cycle are not refunded or credited in any way, including attempting to un-do the change. (So moving down and up again between plans, even if both actions occur within seconds of each other, results in getting charged twice...)
    Read full review
    Hootsuite
    • The system is complicated. With everything that you're able to do, it does come at the cost of simplicity. It definitely requires training and a high level of expertise to properly leverage what it can do.
    • The system can be slow. If you "ask" it to do too many things at once, it can get hung up and do the spin of doom.
    Incentivized
    Read full review
    Likelihood to Renew
    NapoleonCat
    No answers on this topic
    Hootsuite
    Love it! In most cases, Talkwalker is a no-brainer: I can confidently recommend it to clients.
    Read full review
    Usability
    NapoleonCat
    NapoleonCat is easy to implement and use. Users can manage all their social media activities from a single online dashboard that also includes reporting. Users can manage posts while on the go using the mobile app.
    Incentivized
    Read full review
    Hootsuite
    Despite all the functionalities available on the platform, I never felt overwhelmed or confused
    Read full review
    Performance
    NapoleonCat
    No answers on this topic
    Hootsuite
    Talkwalker gets the job done at a basic level. It performs regular indexing of existing webpages and tracks the instances in which a particular brand or company is mentioned. Especially for being free, this is an awesome resource. However, it should be said that this product does not perform nearly at the level of the paid options.
    Incentivized
    Read full review
    Support Rating
    NapoleonCat
    Over the course of our campaign, the team went out of their way to fix and correct glitches in the interface that I pointed out to them.
    Incentivized
    Read full review
    Hootsuite
    They are very helpful, but can sometimes be a little too quick and not explain things in as great a depth as we would like. They have great staff and programs, and we don't really have any other major complaints. Support is very responsive and helpful when need be.
    Incentivized
    Read full review
    Alternatives Considered
    NapoleonCat
    Use this service instead... Far more transparent and also supports modern account security features like 2-factor authentication. (Lack of 2fa puts all social profiles in NepoleonCat at increased risk of being hijacked...)
    Read full review
    Hootsuite
    I have yet to find another tool that would provide me with such a detailed information per query. It's such a find! Plus, I get separate emails per a search query and I'm able to archive those emails to the appropriate folders and always have a way of looking back. It's very useful for building monthly reports.
    Incentivized
    Read full review
    Return on Investment
    NapoleonCat
    • Maintaining a positive brand image
    • Identifying potential influencers
    • Spying on competitors
    Incentivized
    Read full review
    Hootsuite
    • The free tool is a no-brainer. It absolutely helps ferret out mentions on social media that I wasn't aware of before.
    • Now, I can use the tool for clients, too, so for consultants, it can be a great way to help stay on top of what's being said about them online, as well.
    • Using the paid version would help delve into even more insights for your business.
    Incentivized
    Read full review
    ScreenShots

    NapoleonCat Screenshots

    Screenshot of Social Inbox, Auto-moderation, AI Assistant, Social CRM,  Schedule & Publish, Analytics, ReportingScreenshot of Social Inbox: Engage communities and manage social customer serviceScreenshot of Analytics: Measure social media marketing performanceScreenshot of Schedule & Publish: Schedule content across platformsScreenshot of AI Assistant:Automate, analyze, and secure social mediaScreenshot of Auto-moderation: Automate conversations on social media