What users are saying about
17 Ratings
17 Ratings
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Score 8.7 out of 101

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Likelihood to Recommend

Talkwalker

We do a lot of global competitive monitoring so Talkwalker is particularly well suited for this task. The ability to unlock historical content quickly is also a strength as we are often required to take a retrospective look at brand activity in the media. Competitive benchmarking is a strong point of the tool and the sheer quantity of media titles available (150m+) means we can rely on Talkwalker to gather a comprehensive sample of content and apply a strong set of KPIs to it. While Talkwalker's strength is in monitoring and analysis, it does not feature any publishing capabilities (except without third party plug in via Hootsuite, I believe), so any marketers wishing to monitor and publish may find it lacking on that front.
Jeremy Cowles profile photo

Pros

  • Beautiful quick visualizations. Digestible data for non-data folks.
  • Automated reporting. Beautiful reports just show up in my inbox every week. It's awesome
  • Sentiment analysis. Generally about 80% correct, so good for aggregate reporting on larger datasets.
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Cons

  • The system is complicated. With everything that you're able to do, it does come at the cost of simplicity. It definitely requires training and a high level of expertise to properly leverage what it can do.
  • The system can be slow. If you "ask" it to do too many things at once, it can get hung up and do the spin of doom.
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Likelihood to Renew

Talkwalker9.1
Based on 1 answer
Love it! In most cases, Talkwalker is a no-brainer: I can confidently recommend it to clients.
Philippe Sadron profile photo

Usability

Talkwalker9.1
Based on 1 answer
Despite all the functionalities available on the platform, I never felt overwhelmed or confused
Philippe Sadron profile photo

Support

Talkwalker9.1
Based on 1 answer
Every person I have had the pleasure to interface with at Talkwalker has been kind, knowledgeable, and rooting for my success. The team really does an amazing job
Philippe Sadron profile photo

Alternatives Considered

For our needs, Talkwalker is the best 'all-rounder' in the market. Some of the other platforms focus more on certain media types (social in particular) or specific geographies (western markets or English speaking markets). Talkwalker covers all media and all markets very well. Its capability in monitoring original language content is excellent; the sentiment scoring is strong; the data visualisations are powerful; the technical support is excellent; the flexibility of subscription is very welcome. All of these things combined made choosing Talkwalker a simple process. That's not to say it will be right for your needs - you need to evaluate this and other tools in depth before making a choice.
Jeremy Cowles profile photo

Return on Investment

  • Brand security. We now have access to a much broader conversation about our brand.
  • Workflow efficiencies. Significantly slashes report time.
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Pricing Details

Talkwalker

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details