NetBase Quid vs. SocialPilot

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NetBase Quid
Score 7.4 out of 10
Enterprise companies (1,001+ employees)
NetBase Quid is a consumer and market intelligence platform, delivering contextual insights to reveal business trends, connect with consumers, and understand the story behind competitors and the market. The platform uses advanced artificial intelligence to process billions of indexed resources across all forms of structured and unstructured data, aiming to empower brand, agency, and consulting services customers to make smart, data-driven decisions accurately, quickly, and efficiently. NetBase…N/A
SocialPilot
Score 9.1 out of 10
N/A
SocialPilot offers a centralized platform for managing different social media channels and publishing across the channels simultaneously. According to the vendor, SocialPilot's foremost features include analytics and reporting, along with team collaboration and client management. These features enable users to assign tasks, and review their teams work while managing multiple clients at the same time.
$30
per month - Manage 25 Social Media Accounts
Pricing
NetBase QuidSocialPilot
Editions & Modules
No answers on this topic
Professional Plan
$30.00
per month - Manage 25 Social Media Accounts
Small Team Plan
$50.00
per month - Manage 50 Social Media Accounts
Agency Plan
$100.00
per month - Manage 100 Social Media Accounts
Offerings
Pricing Offerings
NetBase QuidSocialPilot
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
More Pricing Information
Community Pulse
NetBase QuidSocialPilot
Top Pros
Top Cons
Features
NetBase QuidSocialPilot
Publishing
Comparison of Publishing features of Product A and Product B
NetBase Quid
-
Ratings
SocialPilot
9.0
3 Ratings
Content planning and scheduling00 Ratings9.73 Ratings
Workflow management00 Ratings8.33 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
NetBase Quid
-
Ratings
SocialPilot
9.7
3 Ratings
Bulk actions00 Ratings9.73 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
NetBase Quid
-
Ratings
SocialPilot
9.0
3 Ratings
Content marketing00 Ratings9.03 Ratings
Paid media management00 Ratings9.03 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
NetBase Quid
-
Ratings
SocialPilot
9.7
3 Ratings
Twitter00 Ratings9.73 Ratings
Facebook00 Ratings9.73 Ratings
LinkedIn00 Ratings9.73 Ratings
Instagram00 Ratings9.73 Ratings
Pinterest00 Ratings9.72 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
NetBase Quid
-
Ratings
SocialPilot
9.7
3 Ratings
Campaign success analytics00 Ratings9.73 Ratings
Real-time tracking00 Ratings9.72 Ratings
Account management
Comparison of Account management features of Product A and Product B
NetBase Quid
-
Ratings
SocialPilot
9.9
3 Ratings
Role-based user permissions & privileges00 Ratings9.73 Ratings
Mobile access00 Ratings10.03 Ratings
User Ratings
NetBase QuidSocialPilot
Likelihood to Recommend
7.0
(111 ratings)
9.7
(3 ratings)
Likelihood to Renew
8.1
(87 ratings)
-
(0 ratings)
Usability
9.0
(13 ratings)
9.7
(2 ratings)
Performance
9.5
(12 ratings)
-
(0 ratings)
Support Rating
9.1
(22 ratings)
9.7
(2 ratings)
Implementation Rating
9.6
(8 ratings)
-
(0 ratings)
Configurability
8.5
(5 ratings)
-
(0 ratings)
User Testimonials
NetBase QuidSocialPilot
Likelihood to Recommend
NetBase Quid
In my use of [NetBase] Quid, I found the tool particularly suitable for curating pertinent content. It allowed me to develop more comprehensive analysis at a larger scale, all while substantially reducing the amount of research time needed. It is also a plus that [NetBase] Quid is delivered as a web app. I did some of my [NetBase] Quid work on a low-end Chromebook without issues.
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SocialPilot Solutions LLP
I've already introduced it to a number of my colleagues and it's saving them time too.
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Pros
NetBase Quid
  • Their NLP is very strong with the ability to distinguish subject in sentences and then apply analysis based on either the subject or sentence. Competitors lack strong NLP and often have lower degrees of accuracy.
  • The platform is highly flexible with dozens of ways to filter and cut the data. It is great for an analyst that really wants to deep dive into the data. However, the analysis done automatically by NetBase is also strong enough that less experienced users would still be able to gain insight with ease.
  • The customizable dashboards are perfect for client reporting and drastically reduce the amount of time spent preparing recurring reports and decks. These are also very flexible depending on reporting needs.
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SocialPilot Solutions LLP
  • Acts as single interface for all the social networks
  • Provides social media analytics
  • Provides powerful collaboration features to teams
  • Creation, curation, scheduling and publishing posts
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Cons
NetBase Quid
  • Dashboards can only currently be exported as PDFs. It would be helpful to have a more read/writable format (eg. PPT) that enables us to combine Netbase's outputs with other sources, or to make them more consistent with our own branding (colours, fonts etc.)
  • The business model revolves around a limited number of login seats. I would like to be able to roll out the tool to make it available/accessible to more people in the business, but the pricing model makes this impractical/uneconomical.
  • Logging out users after a period of inactivity can be frustrating when multitasking/task switching and unsaved work is lost.
  • While Netbase's focus on language processing is its key strength, additional functionality around social analysis (eg. people who follow a brand account, users who talk about X are also likely to talk about Y) is somewhat limited.
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SocialPilot Solutions LLP
  • The interface is kind of outdated, but easy to get around
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Likelihood to Renew
NetBase Quid
We've had a good experience using the tool and have invested quite a bit of time training the internal team on how to get the most benefit out of it. There would need to be a compelling reason or business case to port over all of our existing topics and tool know-how to another platform.
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SocialPilot Solutions LLP
No answers on this topic
Usability
NetBase Quid
Very simple to use, quick to pick up on the key principles, and a task-centric design (ie. Topics to set up what you want to analyze, Analysis to do the exploration/analysis, and Dashboards to pull results and findings together to generate reports.) All intuitive, drag & drop etc.
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SocialPilot Solutions LLP
I setup my accounts in minutes and was posting to social channels immediately without any delay. Really pleasing experience.
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Performance
NetBase Quid
NetBase constantly updates the platform with features. The platforms ability to analyze complex social listening topics is exceptional. Its fast and gives you the ability to create standardized reports for a quick topic analysis. Additionally, the standard overview tab provides the topic at a glance and assists in quickly identifying areas to further analyze. Great product with excellent support behind it!
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SocialPilot Solutions LLP
No answers on this topic
Support Rating
NetBase Quid
Our support contact is always available and will spend all of the time required to make sure our questions are answered.
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SocialPilot Solutions LLP
They help users make the most of SocialPilot and queries are attended to almost immediately. They even allow us to attach media to help the support team understand the query better.
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Implementation Rating
NetBase Quid
We had an internal implementation meeting with the NetBase team as well as a business seat implementation for one of our clients. I would highly recommend having all stakeholders attend an implementation meeting as they can understand the power of this platform.
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SocialPilot Solutions LLP
No answers on this topic
Alternatives Considered
NetBase Quid
Meltwater took too long to load whenever you had to change keywords, their customer service was not very responsive, and their interface was not very customizeable. We decided to search for a new software company and we invited many companies to present. We selected Netbase after a free trial for reasons stated earlier.
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SocialPilot Solutions LLP
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Return on Investment
NetBase Quid
  • Positive - NetBase allows us to quickly gather a high level over view of a topic, which helps for new business pitch and being able to inform the account teams of basic information.
  • Negative - We have to use other tools to gather news, which affects our budget.
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SocialPilot Solutions LLP
  • It's had a positive impact that it saves hundreds of pounds a month compared to competitor
  • It is saving my staff time in setting up posts
  • It allows for us all to be using the system rather than logging into one account and conflicting with each other (again time saving)
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