Netchex vs. OnShift

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Netchex
Score 8.4 out of 10
N/A
Netchex is a HR, payroll, and tax administration software platform with solutions dedicated to recruitment, hiring, and onboarding as well as payroll, tax compliance, HR, time/attendance, benefits management, and analytics for these areas.N/A
OnShift
Score 7.1 out of 10
N/A
OnShift delivers cloud-based human capital management software and proactive services to solve everyday workforce challenges in healthcare. Offered through a suite of products for hiring, scheduling and employee engagement, the vendor aims to drive quality care by empowering providers to staff consistently and efficiently.N/A
Pricing
NetchexOnShift
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NetchexOnShift
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
NetchexOnShift
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Netchex
9.1
16 Ratings
10% above category average
OnShift
-
Ratings
Pay calculation9.716 Ratings00 Ratings
Support for external payroll vendors7.55 Ratings00 Ratings
Off-cycle/On-Demand payment9.111 Ratings00 Ratings
Benefit plan administration9.713 Ratings00 Ratings
Direct deposit files10.016 Ratings00 Ratings
Salary revision and increment management9.711 Ratings00 Ratings
Reimbursement management8.17 Ratings00 Ratings
Best Alternatives
NetchexOnShift
Small Businesses
Patriot Software
Patriot Software
Score 9.1 out of 10

No answers on this topic

Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10

No answers on this topic

Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
NetchexOnShift
Likelihood to Recommend
9.0
(24 ratings)
8.9
(5 ratings)
Likelihood to Renew
9.9
(2 ratings)
-
(0 ratings)
Usability
9.9
(2 ratings)
-
(0 ratings)
Support Rating
9.9
(3 ratings)
10.0
(1 ratings)
Implementation Rating
8.2
(2 ratings)
-
(0 ratings)
User Testimonials
NetchexOnShift
Likelihood to Recommend
Netchex
Netchex is great if you want to log in to one place to take care of all things employee-related. It is especially helpful if you have multiple locations or divisions as you can easily set these up and manage them as needed. The more employees you have, the more you will benefit from a program like Netchex that provides so much support for your business. Our company has multiple locations of stores and many employee position levels and Netchex has been great at keeping all of this simple when a lessor product could make it much more complicated. Netchex would not be as appropriate if you have a very small business or a simple payroll structure. It would definitely still work well for you, it would just be more sophisticated than you would require.
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OnShift
OnShift is power full one to provide and calculate and analyze the data of the head account of the organization easily and fast and payroll and also absenteeism and adherence and attendance for the agents and anyone else in the organization and major the average performance of the agents as they doing and talking and ending time in chat as the AHT easily and communication method also.
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Pros
Netchex
  • My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
  • Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
  • Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.
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OnShift
  • Scheduling - ease of creating, managing, modifying schedules.
  • PBJ (Payroll-Based Journal) - easy to enter numbers, download CVS file and upload to CMS.
  • Communicate to employees regarding open shifts, share open shifts with staff.
  • Send mass texts to employees as needed.
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Cons
Netchex
  • SOME CUST SVC REPS MAY NEED ADDITIONAL TRAINING ON WORK AROUNDS
  • WOULD PREFER TO CHAT WITH SOMEONE, SOMETIMES WORDS IN TEXT COULD BE MISINTERPRETED. ALSO SPEAKING TO SOMEONE IS ALWAYS A POSITIVE
  • NOT REALLY ANYTHING ELSE BUT HAVE BEEN USING THEM 3 MONTHS SO NOT LONG INTO IT.....VERY EASY SYSTEM AND LOVE I CAN DO A NEGATIVE INSTEAD OF HAVING TO CALL AND ASK THEM TO DO IT ON THEIR END.
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OnShift
  • Problems with app permission
  • Could be more robust
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Likelihood to Renew
Netchex
Easy to work with.
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OnShift
No answers on this topic
Usability
Netchex
Very user friendly and great interface.
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OnShift
No answers on this topic
Support Rating
Netchex
The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
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OnShift
OnShift account managers consistently respond to emails in less than one business day and are able to address issues very quickly when they occur. Very responsive. This is critical considering integration with the payroll system (ADP).
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Implementation Rating
Netchex
Implementation took some time but was pretty much error free.
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OnShift
No answers on this topic
Alternatives Considered
Netchex
I like that they are not so big that they ignore the small customers. They are also reasonably priced. Their support is excellent, I had worked with ADP in a prior position, and we did not have the same kind of support
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OnShift
Overall the UI on OnShift its a great advantage as it will make everything more easier, since basic information to specific details on orders or events. While its only visual the design has a sooting effect as is not annoying while not being so simple, it can help to make feel the users that they are using modern tools for the job.
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Return on Investment
Netchex
  • Associates can easily access their data and make changes to things like their address and direct deposit, saving manager time to focus on more critical tasks within the organization
  • NetRecruitier has one site that can be posted to multiple job boards with one applicant tracking system
  • Electronic Onboarding allows us to get information out to the new employee so we can start with expectations on their first day and they know what to expect.
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OnShift
  • Major the performance of the agents.
  • Easily communicating with employees regarding open shifts
  • Calculating the payroll of every one of the organization
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ScreenShots