Likelihood to Recommend Netchex is great if you want to log in to one place to take care of all things employee-related. It is especially helpful if you have multiple locations or divisions as you can easily set these up and manage them as needed. The more employees you have, the more you will benefit from a program like Netchex that provides so much support for your business. Our company has multiple locations of stores and many employee position levels and Netchex has been great at keeping all of this simple when a lessor product could make it much more complicated. Netchex would not be as appropriate if you have a very small business or a simple payroll structure. It would definitely still work well for you, it would just be more sophisticated than you would require.
Read full review Sage People is well suited to small-medium sized organizations that would like a cloud-based HR solution with no need for servers or software to install. I really like the fact that it is based on Salesforce.com so you know that it will be extremely reliable and well supported. It is very flexible and customizable and can work in complex HR arrangements. For example, we have employees in nearly 60 countries and multiple HR jurisdictions and we are able to make it work for us. However, if you are moving from a traditional or customized HR system there may be a steep learning curve and you should be prepared to spend a lot of time setting up and customizing to your needs, in addition to training.
Read full review Pros My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions. Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information. Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time. Read full review Sage is highly flexible and configurable, allowing us to manage the variety of geographies and functional units in one platform. Sage is highly customer focused, with great CSM support. Sage People will be able to integrate with other Sage pillars such as Accounting and Payroll. Read full review Cons SOME CUST SVC REPS MAY NEED ADDITIONAL TRAINING ON WORK AROUNDS WOULD PREFER TO CHAT WITH SOMEONE, SOMETIMES WORDS IN TEXT COULD BE MISINTERPRETED. ALSO SPEAKING TO SOMEONE IS ALWAYS A POSITIVE NOT REALLY ANYTHING ELSE BUT HAVE BEEN USING THEM 3 MONTHS SO NOT LONG INTO IT.....VERY EASY SYSTEM AND LOVE I CAN DO A NEGATIVE INSTEAD OF HAVING TO CALL AND ASK THEM TO DO IT ON THEIR END. Read full review Training manuals are not much useful. You always need a helping hand to move forward. When you have to look up employees, we have to provide their job title which I feel is not an efficient way. Read full review Likelihood to Renew Easy to work with.
Read full review Usability Very user friendly and great interface.
Read full review Support Rating The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
Read full review Implementation Rating Implementation took some time but was pretty much error free.
Read full review Alternatives Considered I like that they are not so big that they ignore the small customers. They are also reasonably priced. Their support is excellent, I had worked with ADP in a prior position, and we did not have the same kind of support
Read full review We moved to Sage People from a 20+-year-old internally developed HR software. We also evaluated other HR software such as Kronos, SAP, and BambooHR. Ultimately, we chose Sage because of the extensive support they provided to us and the ability to customize to fit our organization's needs. We loved the fact that they were completely cloud-based and built on a reputable platform (Salesforce).
Read full review Return on Investment Associates can easily access their data and make changes to things like their address and direct deposit, saving manager time to focus on more critical tasks within the organization NetRecruitier has one site that can be posted to multiple job boards with one applicant tracking system Electronic Onboarding allows us to get information out to the new employee so we can start with expectations on their first day and they know what to expect. Read full review Has significantly improved our team resources by having one system and set of processes, rather than managing duplicate entry in multiple systems Has allowed us to finally have a process for ensuring we can approve, manage, track and report employee PTO liability in one system Improved HR Data reporting and Data Analytics for both HR and for managers, so that we can make better people and business decisions Better manager and employee experiences by eliminating paper based request forms and automating workflows Read full review ScreenShots