Netchex vs. Viventium Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Netchex
Score 8.3 out of 10
N/A
Netchex is a HR, payroll, and tax administration software platform with solutions dedicated to recruitment, hiring, and onboarding as well as payroll, tax compliance, HR, time/attendance, benefits management, and analytics for these areas.N/A
Viventium Software
Score 10.0 out of 10
N/A
Viventium Software, Inc. provides a cloud-based HCM solution that, according to the vendor, offers a remarkable user experience and design that is enjoyable, personable, and intuitive, along with analytics and actionable insight into your business. Additionally, the vendor aims to provide exceptional HCM client service.N/A
Pricing
NetchexViventium Software
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NetchexViventium Software
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
More Pricing Information
Features
NetchexViventium Software
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Netchex
8.4
12 Ratings
Viventium Software
10.0
3 Ratings
Pay calculation9.012 Ratings10.03 Ratings
Support for external payroll vendors6.84 Ratings10.01 Ratings
Off-cycle/On-Demand payment8.59 Ratings10.02 Ratings
Benefit plan administration8.49 Ratings10.03 Ratings
Direct deposit files9.312 Ratings10.03 Ratings
Salary revision and increment management8.78 Ratings10.03 Ratings
Reimbursement management7.97 Ratings10.03 Ratings
User Ratings
NetchexViventium Software
Likelihood to Recommend
9.6
(20 ratings)
10.0
(5 ratings)
Likelihood to Renew
9.6
(2 ratings)
9.0
(1 ratings)
Usability
9.6
(2 ratings)
-
(0 ratings)
Support Rating
9.6
(3 ratings)
-
(0 ratings)
Implementation Rating
8.5
(2 ratings)
-
(0 ratings)
User Testimonials
NetchexViventium Software
Likelihood to Recommend
Netchex
Netchex is great if you want to log in to one place to take care of all things employee-related. It is especially helpful if you have multiple locations or divisions as you can easily set these up and manage them as needed. The more employees you have, the more you will benefit from a program like Netchex that provides so much support for your business. Our company has multiple locations of stores and many employee position levels and Netchex has been great at keeping all of this simple when a lessor product could make it much more complicated. Netchex would not be as appropriate if you have a very small business or a simple payroll structure. It would definitely still work well for you, it would just be more sophisticated than you would require.
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Viventium Software, Inc.
I love it for health care. It does everything we need including auto pay, auto deductions, API's to incorporate with other software, and I can always find the info I need. If you're a super large company (big box store, major chain), you probably need more than Viventium can do. But I haven't run into a single thing yet that we need it to do that it can't. And since we've been with them, they've added new features so they're always improving it.
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Pros
Netchex
  • My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
  • Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
  • Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.
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Viventium Software, Inc.
  • User-friendly, easy to navigate around the system. Employees love it.
  • Payroll is very fast and quick, logical steps.
  • Customer support is great.
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Cons
Netchex
  • Support needs to be available more times than just normal business hours.
  • Tax support is basically non-existent. This seems that it should be TOP NOTCH.
  • Some of the functionality of the Netchex program could be tweaked. It is not a keyboard friendly program at all. Must mouse your way through. When the program times out, it takes 2 to 3 screens before it really logs you out.
  • When submitting from Netchex to Dealertrack, it would be nice to show the payroll # or payroll date that has been submitted. Currently once you hit submit, the screen reverts back to the last successful payroll submit. This process is just a bit confusing, especially for new users.
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Viventium Software, Inc.
  • More support staff would be helpful.
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Likelihood to Renew
Netchex
Easy to work with.
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Viventium Software, Inc.
No answers on this topic
Usability
Netchex
Very user friendly and great interface.
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Viventium Software, Inc.
No answers on this topic
Support Rating
Netchex
The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
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Viventium Software, Inc.
No answers on this topic
Implementation Rating
Netchex
Implementation took some time but was pretty much error free.
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Viventium Software, Inc.
No answers on this topic
Alternatives Considered
Netchex
I like that they are not so big that they ignore the small customers. They are also reasonably priced. Their support is excellent, I had worked with ADP in a prior position, and we did not have the same kind of support
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Viventium Software, Inc.
After 2 weeks of one-on-one phone calls with my "trainer" from ADP, I ran my first payroll by myself. They called me the next day and asked if I needed help and I said I THOUGHT I had done it ok. The trainer was floored. He actually said to me "NOBODY is ever able to run their first payroll on their own!" Doesn't that just say it all??? It was SO confusing. There was so much to navigate around and things that I did not understand. With Vivenium, they did a 60 minute walk through on video with me and I was ready to go. I had questions after that as I hit unique situations, but I had someone to call and email and I always got my questions answered. They would fix the issue for me AND tell me how to do it myself so that I could learn for the next time.
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Return on Investment
Netchex
  • Associates can easily access their data and make changes to things like their address and direct deposit, saving manager time to focus on more critical tasks within the organization
  • NetRecruitier has one site that can be posted to multiple job boards with one applicant tracking system
  • Electronic Onboarding allows us to get information out to the new employee so we can start with expectations on their first day and they know what to expect.
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Viventium Software, Inc.
  • Decreased liability
  • Decreased time spent on weekly payroll
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