What users are saying about
14 Ratings
14 Ratings
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Score 8.9 out of 100
5 Ratings
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Score 10 out of 100

Likelihood to Recommend

Netchex

I think for a small to midsize company Netchex does a great job keeping up with the big players in the industry and I would for sure recommend them as they have always done a great job for us. They are a great partner when it comes to processing payroll and staying current
John Riley, SHRM-CP | TrustRadius Reviewer

Viventium Software

I love it for health care. It does everything we need including auto pay, auto deductions, API's to incorporate with other software, and I can always find the info I need.If you're a super large company (big box store, major chain), you probably need more than Viventium can do. But I haven't run into a single thing yet that we need it to do that it can't. And since we've been with them, they've added new features so they're always improving it.
Eli Collier | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Netchex
8.5
Viventium Software
10.0
Pay calculation
Netchex
9.0
Viventium Software
10.0
Support for external payroll vendors
Netchex
8.8
Viventium Software
10.0
Off-cycle/On-Demand payment
Netchex
8.8
Viventium Software
10.0
Benefit plan administration
Netchex
7.7
Viventium Software
10.0
Direct deposit files
Netchex
9.3
Viventium Software
10.0
Salary revision and increment management
Netchex
9.0
Viventium Software
10.0
Reimbursement management
Netchex
7.2
Viventium Software
10.0

Pros

Netchex

  • My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
  • Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
  • Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.
Mindy Yeager, PHR | TrustRadius Reviewer

Viventium Software

  • User-friendly, easy to navigate around the system. Employees love it.
  • Payroll is very fast and quick, logical steps.
  • Customer support is great.
Sabrina Fedorowich | TrustRadius Reviewer

Cons

Netchex

  • Benefits - program is not as user-friendly for admin or employee as other HRIS
  • Carrier connections - there are too many issues with the third party
  • Pricing - so many new features that aren't included with the current price, it can be difficult to have your company understand the need for a product due to the additional cost
Jennifer Stallings | TrustRadius Reviewer

Viventium Software

  • More support staff would be helpful.
Rachel Garcia | TrustRadius Reviewer

Usability

Netchex

Netchex 9.1
Based on 1 answer
Very user friendly and great interface.
John Riley, SHRM-CP | TrustRadius Reviewer

Viventium Software

No score
No answers yet
No answers on this topic

Support Rating

Netchex

Netchex 9.1
Based on 2 answers
The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
Mindy Yeager, PHR | TrustRadius Reviewer

Viventium Software

No score
No answers yet
No answers on this topic

Implementation Rating

Netchex

Netchex 9.1
Based on 1 answer
There were no issues
John Riley, SHRM-CP | TrustRadius Reviewer

Viventium Software

No score
No answers yet
No answers on this topic

Alternatives Considered

Netchex

The biggest difference I see between Netchex and our previous vendor is customer service. Our previous vendor would take days, if not weeks, to respond with an inquiry. Netchex generally does within 24 hours via email or immediately if you call. The second biggest difference is ease of use, both managers and associates have commented on how much easier it is to use.
Erica Payne PHR SHRM-CP | TrustRadius Reviewer

Viventium Software

After 2 weeks of one-on-one phone calls with my "trainer" from ADP, I ran my first payroll by myself. They called me the next day and asked if I needed help and I said I THOUGHT I had done it ok. The trainer was floored. He actually said to me "NOBODY is ever able to run their first payroll on their own!" Doesn't that just say it all??? It was SO confusing. There was so much to navigate around and things that I did not understand.With Vivenium, they did a 60 minute walk through on video with me and I was ready to go. I had questions after that as I hit unique situations, but I had someone to call and email and I always got my questions answered. They would fix the issue for me AND tell me how to do it myself so that I could learn for the next time.
Eli Collier | TrustRadius Reviewer

Return on Investment

Netchex

  • Associates can easily access their data and make changes to things like their address and direct deposit, saving manager time to focus on more critical tasks within the organization
  • NetRecruitier has one site that can be posted to multiple job boards with one applicant tracking system
  • Electronic Onboarding allows us to get information out to the new employee so we can start with expectations on their first day and they know what to expect.
Erica Payne PHR SHRM-CP | TrustRadius Reviewer

Viventium Software

  • Decreased liability
  • Decreased time spent on weekly payroll
Anonymous | TrustRadius Reviewer

Pricing Details

Netchex

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Viventium Software

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Starting Price

Rating Summary

Likelihood to Recommend

Netchex
8.7
Viventium Software
10.0

Likelihood to Renew

Netchex
9.1
Viventium Software
9.0

Usability

Netchex
9.1
Viventium Software

Support Rating

Netchex
9.1
Viventium Software

Implementation Rating

Netchex
9.1
Viventium Software

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