126 Ratings
149 Ratings
126 Ratings
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Score 8.1 out of 100
149 Ratings
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Score 8.2 out of 100

Attribute Ratings

  • VMware Horizon is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

8.5

NetScaler ADC

85%
21 Ratings
8.6

VMware Horizon

86%
34 Ratings

Likelihood to Renew

NetScaler ADC

N/A
0 Ratings
10.0

VMware Horizon

100%
1 Rating

Usability

8.0

NetScaler ADC

80%
1 Rating
9.0

VMware Horizon

90%
3 Ratings

Availability

NetScaler ADC

N/A
0 Ratings
10.0

VMware Horizon

100%
1 Rating

Performance

NetScaler ADC

N/A
0 Ratings
10.0

VMware Horizon

100%
7 Ratings

Support Rating

7.7

NetScaler ADC

77%
7 Ratings
8.1

VMware Horizon

81%
20 Ratings

Ease of integration

NetScaler ADC

N/A
0 Ratings
8.7

VMware Horizon

87%
3 Ratings

Product Scalability

NetScaler ADC

N/A
0 Ratings
10.0

VMware Horizon

100%
1 Rating

Likelihood to Recommend

Citrix

Citrix Netscaler can be a powerful network appliance for environments that are fully committed and open to utilizing a network appliance that isn't made by a traditional network vendor. Administrator user experience has improved over the years and will continue to improve with the flexibility of virtual and physical appliances available for medium and large enterprises.
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VMware

VMware is well suited to a business where there will be many remote users needing to connect to the companies desktop. The installation on a remote computer is simple and is easy to use remotely but can be complicated to set up on the back end on the office system. It may not be worth the effort for a company that has few people who need remote access.
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Pros

Citrix

  • Flexibility. NetScaler assumes its admins know a bit about networking and in-depth details surrounding the applications they are configuring access for/to. This being so, the range of configuration options is very broad allowing various versions' combinations of protocol patterns, expressions, rules etc., all to the benefit of the admin.
  • Granularity. Having such a broad range of configuration options available, while still allowing simple options to be configured simply. The GUI is well-stylized and navigation has a good flow.
  • Ease of control. For load-balancing of simple services right out of the box, NetScaler makes it pretty easy, compared to the range of options available in the surrounding GUI and under the hood.
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VMware

  • It provides a robust, secure, rich desktop environment that is able to access all internal network resources.
  • Addresses security and compliance concerns as all data resides within the internal network. All data accessed stays within the internal network and does not need to traverse a VPN to the local desktop where it may be cached, etc.
  • The connection is thin client that does not require large amount of bandwidth.
  • Client application is available for all common devices and O/S’s.
  • No need to install, configure and maintain applications on local desktop.
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Cons

Citrix

  • The documentation could use an overhaul with specific examples related to the command line as well as GUI. Explanations in the documentation would also be helpful.
  • Being able to have more than just one routing table would allow the ability to leverage security.
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VMware

  • Move away from Adobe Flash version in UI, currently on the path but they need to hurry up
  • Speed up the boot process of the environment when servers need maintenance
  • Provide clear steps on what should be upgrade path in terms of components, the order
  • price! A bit too much
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Pricing Details

NetScaler ADC

Starting Price

Editions & Modules

NetScaler ADC editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    VMware Horizon

    Starting Price

    $0 per year

    Editions & Modules

    VMware Horizon editions and modules pricing
    EditionModules
    Standard$3,116.001

    Footnotes

    1. per year

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Citrix

    No answers on this topic

    VMware

    We are committed to VMware Horizon and we plan to stick with it for the future unless something drastically changes.
    Read full review

    Usability

    Citrix

    Improve on the specifics I mentioned previously and could be a 10/10 product. It is also a confusingly branded product that I have supported in two large enterprises where IT departments are unsure if the product belongs to the Citrix remote access support team or the Network infrastructure support team (it should be the later) and typically under utilized.
    Read full review

    VMware

    VMware Horizon is very easy to use. It is very easy and quick to log in remotely. It is very easy to install remotely. It is usable easily on many different operating systems. It is easy to set up which tools are available to each remote user so that each user has just what they need to perform their work without any extra tools cluttering up their space or bogging down the system.
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    Performance

    Citrix

    No answers on this topic

    VMware

    Performance is excellent of you provide the needed hardware to support the sessions/connections. Pages load very quickly at the client end as the thin client application does a very good job and requires very little bandwidth. All applications function well, as they are running on a session on an internal server that is accessing data directly on the network
    Read full review

    Support Rating

    Citrix

    Overall, our organization's experience with Citrix support is that support can be hit or miss. Oftentimes it takes multiple attempts and much longer than desirable to obtain a viable solution for issues experienced with their products. It would be great to see Citrix invest time, effort, and almighty dollars into improving their support and bug fix process across the board.
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    VMware

    It is surely way better than Citrix, but it could improve a bit. Usually, they send us the solution without saying what was the root cause so we can avoid breaking something in the future. Besides that, VMWare support answers in an OK time-frame and even speaks our language (Portuguese).
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    Alternatives Considered

    Citrix

    We chose Citrix ADC over Kemp and F5 due to additional integrations with various products such as Citrix/Horizon/Monitoring tools. We additionally chose ADC due to better ease of use and ability to have the appliances be virtual or physical, with the configuration being a simple migration of code which provided flexibility to be able to do a hybrid environment with ease.
    Read full review

    VMware

    Although I really prefer Microsoft Remote Desktop for accessing Windows servers (from Windows machines especially), and this can be done from off-site with a VPN, this entails much more effort, namely getting everyone's Active Directory in the correct group to have access. VMWare Horizon is a much simpler solution in terms of granting access. Chrome Remote Desktop and TeamViewer are really not viable solutions for remotely accessing servers in business settings, although they work alright for home servers and such, especially from off-site.
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    Return on Investment

    Citrix

    • It has saved a tremendous amount of money and manpower by allowing for broad support without the need for a VPN.
    • The security functions within Netscaler enabled our business to pass additional IT-based audits.
    • Having a full Citrix stack from front to back makes our business look more professional both to our users and outsiders.
    Read full review

    VMware

    • Saved money on PC purchases.
    • Save a lot of man hours by not having to image new PCs. We just create one Template VM and clone the others from that.
    • Bit of a learning curve to get the deployment right for the environment.
    • Ability to make sure VMs always turn back on once they are shutdown. This speeds up load times for users.
    • Less management for our PCs. If one gets a virus or something corrupts we just refresh it and within 5 minutes the user is back to work.
    Read full review

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