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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NetScaler

    Score8 out of 10
    N/ANetScaler ADC is an application delivery controller.N/A

    Progress WhatsUp Gold

    Score8.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    WhatsUp Gold developed by Ipswitch (acquired by Progress Software May 2019) offers network performance monitoring and mapping. It supports core monitoring features, including automated workflows and network capacity planning, and monitors across hybrid environments.N/A
    Pricing
    NetScalerProgress WhatsUp Gold
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    NetScalerProgress WhatsUp Gold
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    NetScalerProgress WhatsUp Gold
    Considered Both Products
    Cloud Software Group
    No answer on this topic
    Progress Software
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    13 Answers
    83%
    Would buy again
    5 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    13 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    14 Answers
    83%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    11 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    100%
    Implementation went as expected
    5 Answers
    Features
    NetScalerProgress WhatsUp Gold
    Network Performance Monitoring
    Comparison of Network Performance Monitoring features of NetScaler and Progress WhatsUp Gold
    Feature
    NetScaler
    -
    Ratings
    Progress WhatsUp Gold
    6.6
    10 Ratings
    18% below category average
    Automated network device discovery00 Ratings8.08 Ratings
    Network monitoring00 Ratings7.49 Ratings
    Alerts00 Ratings8.710 Ratings
    Network capacity planning00 Ratings4.37 Ratings
    Packet capture analysis00 Ratings5.13 Ratings
    Network mapping00 Ratings6.86 Ratings
    Customizable reports00 Ratings6.46 Ratings
    Wireless infrastructure monitoring00 Ratings4.26 Ratings
    Hardware health monitoring00 Ratings8.98 Ratings
    Best Alternatives
    NetScalerProgress WhatsUp Gold
    Small Businesses
    No answers on this topic
    Auvik
    Score8.8 out of 10
    Medium-sized Companies
    Azure Application Gateway
    Score8.8 out of 10
    PingPlotter
    Score9 out of 10
    Enterprises
    Azure Application Gateway
    Score8.8 out of 10
    Nmap
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NetScalerProgress WhatsUp Gold
    Likelihood to Recommend
    8.5
    (26 ratings)
    8.3
    (13 ratings)
    Usability
    7.4
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    7.3
    (4 ratings)
    4.2
    (2 ratings)
    User Testimonials
    NetScalerProgress WhatsUp Gold
    Likelihood to Recommend
    Cloud Software Group
    Citrix Netscaler can be a powerful network appliance for environments that are fully committed and open to utilizing a network appliance that isn't made by a traditional network vendor. Administrator user experience has improved over the years and will continue to improve with the flexibility of virtual and physical appliances available for medium and large enterprises.
    Incentivized
    Read full review
    Progress Software
    [Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold)] is good for what it is. An inexpensive but accurate monitor for alerting on systems and services. However, it is time consuming to configure, The GUI leaves a lot to be desired and the formatting for txt alerts stinks (I just use it now as an alert to check my email to view the actual alert.)
    Incentivized
    Read full review
    Pros
    Cloud Software Group
    • Flexibility. NetScaler assumes its admins know a bit about networking and in-depth details surrounding the applications they are configuring access for/to. This being so, the range of configuration options is very broad allowing various versions' combinations of protocol patterns, expressions, rules etc., all to the benefit of the admin.
    • Granularity. Having such a broad range of configuration options available, while still allowing simple options to be configured simply. The GUI is well-stylized and navigation has a good flow.
    • Ease of control. For load-balancing of simple services right out of the box, NetScaler makes it pretty easy, compared to the range of options available in the surrounding GUI and under the hood.
    Incentivized
    Read full review
    Progress Software
    • Monitoring the connection; performance, switching, and issues. We use a broadband connection for our primary and a cellular backup for the secondary. While we use routing protocols to make this switch and WhatsUp isn't used for Syslog monitoring. it alerts us within seconds.
    • Backup configurations and archiving. WhatsUp does this particularly well. I use it for both Cisco routers and switches.
    • The diagram feature is nice. Though I don't use it as much because of the size of our structure, it does come in handy for mapping routes of all traffic.
    Incentivized
    Read full review
    Cons
    Cloud Software Group
    • The documentation could use an overhaul with specific examples related to the command line as well as GUI. Explanations in the documentation would also be helpful.
    • Being able to have more than just one routing table would allow the ability to leverage security.
    Incentivized
    Read full review
    Progress Software
    • Navigating the new WhatsUp Gold 2018 is a bit complicated and not user-friendly. The best part about using a software is the user's ability to use it with ease.
    • You cannot click sites being monitored from Map Dashboard View. This feature was previously possible in the older version.
    Incentivized
    Read full review
    Usability
    Cloud Software Group
    I gave the NetScaler a 7 here because the system once configured and deployed is very easy to use. However, if you did not deploy the system and do not have the fundamental background knowledge then you will have trouble using the product in general. Overall it is a great product and service but does typically require professional services to be deployed.
    Incentivized
    Read full review
    Progress Software
    The web interface is really good, there are a few areas that could use a bit of polish but overall it is well designed and easy to navigate and use, even for a new user.
    Incentivized
    Read full review
    Support Rating
    Cloud Software Group
    Overall, our organization's experience with Citrix support is that support can be hit or miss. Oftentimes it takes multiple attempts and much longer than desirable to obtain a viable solution for issues experienced with their products. It would be great to see Citrix invest time, effort, and almighty dollars into improving their support and bug fix process across the board.
    Incentivized
    Read full review
    Progress Software
    We have never had an issue with support. It has always been quick and understandable
    Incentivized
    Read full review
    Alternatives Considered
    Cloud Software Group
    easy to use and setup and reliable. Once the configuration was setup and running this has been really useful and easy to maintain. The other solutions seemed overly complicated and difficult to configure and get up and running with the security that we required
    Incentivized
    Read full review
    Progress Software
    Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold) is more network focused than some of the other products we looked at, which had basic capabilities but were not as strong on the reporting or programmatic resolution of issues. Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold) is cost effective compared to some of the other upmarket solutions.
    Incentivized
    Read full review
    Return on Investment
    Cloud Software Group
    • We had this set up before COVID and it saved us. We just added user licenses and scaled out our citrix farm and IT sat back and just monitored users from home.
    • Scales up and out with ease
    • Challenging to find NetScaler experts for advanced features you want to enable and use
    Incentivized
    Read full review
    Progress Software
    • Alerts IT team members when things go down after regular business hours. IT team is able to fix the issue before users arrive the next day.
    • Saves on system downtime and lost productivity
    • Remote monitoring means less staff hours spent checking for potential problems.
    Incentivized
    Read full review
    ScreenShots

    Progress WhatsUp Gold Screenshots

    Screenshot of WhatsUp Gold Alert CenterScreenshot of WhatsUp Gold Cloud InfrastructureScreenshot of WhatsUp Gold Configuration ManagementScreenshot of WhatsUp Gold Custom MapScreenshot of WhatsUp Gold DashboardScreenshot of WhatsUp Gold Device Properties