What users are saying about
17 Ratings
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Score 7.8 out of 100
19 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

TruView

Netscout’s TruView monitoring system gives your IT department the perfect view of your network landscape. With the pulse hardware app, you can perform VoIP or HTTP network monitoring tests from specific remote locations and it will populate the analysis results into your console. This will give you perspective on how your sites are performing and detect any out of Service Level Agreement (SLA) performance even before users report it.
Claudio Hoffer | TrustRadius Reviewer

Splunk IT Service Intelligence (ITSI)

[Splunk IT Service Intelligence (ITSI)] is well suited for the environments which has multiple data sources who needs visibility in their activities like health status and who needs to be stream lined in a common stream of data events. [Splunk IT Service Intelligence (ITSI)] is less appropriate if you wish to use this as Elementary layer tool.
Nikhil Kumar Sharma | TrustRadius Reviewer

Feature Rating Comparison

Network Performance Monitoring

TruView
9.5
Splunk IT Service Intelligence (ITSI)
Automated network device discovery
TruView
10.0
Splunk IT Service Intelligence (ITSI)
Network monitoring
TruView
10.0
Splunk IT Service Intelligence (ITSI)
Baseline threshold calculation
TruView
10.0
Splunk IT Service Intelligence (ITSI)
Alerts
TruView
10.0
Splunk IT Service Intelligence (ITSI)
Network capacity planning
TruView
10.0
Splunk IT Service Intelligence (ITSI)
Packet capture analysis
TruView
10.0
Splunk IT Service Intelligence (ITSI)
Network mapping
TruView
10.0
Splunk IT Service Intelligence (ITSI)
Customizable reports
TruView
5.1
Splunk IT Service Intelligence (ITSI)
Wireless infrastructure monitoring
TruView
10.0
Splunk IT Service Intelligence (ITSI)
Hardware health monitoring
TruView
10.0
Splunk IT Service Intelligence (ITSI)

Pros

TruView

  • The app monitoring gives you the details to set different filters and do a quick identification of the root cause of the problem.
  • Remarkable ability to store details of performance to analyze baselining, run advance troubleshooting, error detection and catalog by trends.
  • The ability to sync with a device/interface whether is physical or virtual gives me the standpoint to set analysis upon network traffic across LAN or WAN and also get the insight of Cloud segments, setting the triggers to find out where the behavior changes to non-production traffic.
Victor Arana | TrustRadius Reviewer

Splunk IT Service Intelligence (ITSI)

  • Monitor hundreds of IT services by continuously tracking thousands of KPIs in a scalable way.
  • Quickly identify problem areas by a combination of default visualizations and ability to create custom dashboards.
  • Extremely configurable to effectively monitor nearly any KPI imaginable from Splunk.
Anonymous | TrustRadius Reviewer

Cons

TruView

  • Product features are sometimes overwhelming if the IT team is not used to this technology. For a small and mid-size company, the number of settings and work that is needed to implement the solution could be a long and exhausting process.
  • A "lite" version of Visual TruView could help a lot to small sized environments looking to develop the solution.
  • I would like to add some mitigation tools for simple/common problems that could be easily managed by a monitoring tool like Netscout TruView.
Claudio Hoffer | TrustRadius Reviewer

Splunk IT Service Intelligence (ITSI)

  • ITSI really needs a robust splunk log ingestion infrastructure at its core
  • ITSI requires a great engineering team to build out the automated discovery and topology
  • Unless you use an API to build the topology, the view can quickly become static
Anonymous | TrustRadius Reviewer

Likelihood to Renew

TruView

No score
No answers yet
No answers on this topic

Splunk IT Service Intelligence (ITSI)

Splunk IT Service Intelligence (ITSI) 9.1
Based on 1 answer
We have replaced our monitoring platform with Splunk & ITSI, and with the success, it's seen at our organization thus far we would be hard-pressed to pivot to another tool. Frankly, our business partners and application teams love Splunk & ITSI.
Mike McGrail | TrustRadius Reviewer

Support Rating

TruView

TruView 10.0
Based on 2 answers
As mentioned before, our deployment success depended on their expertise. Recommendations and overall response from their support engineers was out of this world. We, as supporters ourselves, are very critical in regards to the response times and knowledge of support services representatives. Often they just want to resolve your ticket not caring about the result, or focus only on the performance review we could give them. That's a standard behavior in most overseas support centers. The TruView engineers and management cared about us, our needs, and how they delivered the help we needed.
Claudio Hoffer | TrustRadius Reviewer

Splunk IT Service Intelligence (ITSI)

Splunk IT Service Intelligence (ITSI) 8.6
Based on 3 answers
During POC, pre-planning, and implementation, we have had interactions with numerous folks at Splunk. Everyone from sales & engineering to markets analysts to specific IT component SMEs, and a small professional services engagement to get started. They have all been exceptionally helpful and go above and beyond the call of duty. They actively reach out to ensure success is being realized and find ways to help proactively, instead of having to simply open support cases with the vendor.
Mike McGrail | TrustRadius Reviewer

Alternatives Considered

TruView

Visual TruView is a solid competitor with solutions such as SolarWinds NPM, Nagios, PRTG, or SolarWinds NTA. Why we chose TruView was because it goes straight to what we were looking for, no hidden modules or subscriptions to secondaries licensing terms, to get the results that we were expecting. TruView takes it to another level.
Victor Arana | TrustRadius Reviewer

Splunk IT Service Intelligence (ITSI)

No tool has the power that the combination of Splunk and ITSI has. You can certainly cover all that ITSI does by combining several tools with custom developed integrations, but the out of the box functionality of Splunk leveraged with ITSI is unparalleled
Anonymous | TrustRadius Reviewer

Return on Investment

TruView

  • Tool consolidation, an amazing GUI that shows the most from the very beginning helping the IT Teams to set their own dashboards according to their needs.
  • When they meant one price tag, that's it! You won't get a headache after the purchase process is done.
  • Better be ready to set the scales your organization requires because if you miss something in the design you could get an application size that overrides your initial budget.
Victor Arana | TrustRadius Reviewer

Splunk IT Service Intelligence (ITSI)

  • Reduce cost of the operations of the software suite
  • Aid in investigation of complex transactions
  • Increased speed of troubleshooting on production
Sharique Khan | TrustRadius Reviewer

Pricing Details

TruView

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Splunk IT Service Intelligence (ITSI)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

Rating Summary

Likelihood to Recommend

TruView
10.0
Splunk IT Service Intelligence (ITSI)
9.4

Likelihood to Renew

TruView
Splunk IT Service Intelligence (ITSI)
9.1

Support Rating

TruView
10.0
Splunk IT Service Intelligence (ITSI)
8.6

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