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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Netskope Private Access

    Score9 out of 10
    N/ANetskope Private Access is a zero trust access solution, that allows users to provide remote access to applications running in the public cloud and private data center environments, and avoid the need for remote users to use a VPN through the corporate network to gain access to private applications.N/A

    SAP Customer Data Solutions

    Score8.1 out of 10
    N/AThe SAP Customer Data Cloud, based on Gigya (acquired by SAP in 2017) is a product suite that allows users to identify consumers, business customers, or partners across devices and channels to drive registrations and engagement; manage access, permission, and consent; and transform data into unified customer profiles.N/A
    Pricing
    Netskope Private AccessSAP Customer Data Solutions
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Netskope Private AccessSAP Customer Data Solutions
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Netskope Private AccessSAP Customer Data Solutions
    Considered Both Products
    Netskope
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    50 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    44 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    51 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    37 Answers
    Implementation went as expected
    No answers on this topic
    93%
    Implementation went as expected
    39 Answers
    Features
    Netskope Private AccessSAP Customer Data Solutions
    Identity Management
    Comparison of Identity Management features of Netskope Private Access and SAP Customer Data Solutions
    Feature
    Netskope Private Access
    10.0
    2 Ratings
    13% above category average
    SAP Customer Data Solutions
    -
    Ratings
    Multi-Factor Authentication10.02 Ratings00 Ratings
    Endpoint Security
    Comparison of Endpoint Security features of Netskope Private Access and SAP Customer Data Solutions
    Feature
    Netskope Private Access
    7.5
    3 Ratings
    18% below category average
    SAP Customer Data Solutions
    -
    Ratings
    Endpoint Detection and Response (EDR)7.53 Ratings00 Ratings
    Threat Intelligence
    Comparison of Threat Intelligence features of Netskope Private Access and SAP Customer Data Solutions
    Feature
    Netskope Private Access
    6.8
    4 Ratings
    16% below category average
    SAP Customer Data Solutions
    -
    Ratings
    Network Analytics7.04 Ratings00 Ratings
    Threat Recognition7.04 Ratings00 Ratings
    Vulnerability Classification7.04 Ratings00 Ratings
    Automated Alerts and Reporting7.64 Ratings00 Ratings
    Threat Analysis6.04 Ratings00 Ratings
    Threat Intelligence Reporting6.74 Ratings00 Ratings
    Automated Threat Identification6.34 Ratings00 Ratings
    Zero Trust Security
    Comparison of Zero Trust Security features of Netskope Private Access and SAP Customer Data Solutions
    Feature
    Netskope Private Access
    7.8
    4 Ratings
    10% below category average
    SAP Customer Data Solutions
    -
    Ratings
    Continuous Verification8.04 Ratings00 Ratings
    Secure Web Gateways8.04 Ratings00 Ratings
    Network Flow Control7.34 Ratings00 Ratings
    Network Traffic Analysis9.04 Ratings00 Ratings
    Segmentation Leveraging6.74 Ratings00 Ratings
    Admin Access Control9.04 Ratings00 Ratings
    Network Data Encryption7.34 Ratings00 Ratings
    Network Topology Mapping7.03 Ratings00 Ratings
    Tag Management
    Comparison of Tag Management features of Netskope Private Access and SAP Customer Data Solutions
    Feature
    Netskope Private Access
    -
    Ratings
    SAP Customer Data Solutions
    7.8
    27 Ratings
    5% below category average
    Tag library00 Ratings7.826 Ratings
    Tag variable mapping00 Ratings7.824 Ratings
    Ease of writing custom tags00 Ratings7.825 Ratings
    Rules-driven tag execution00 Ratings7.825 Ratings
    Tag performance monitoring00 Ratings8.024 Ratings
    Page load times00 Ratings7.925 Ratings
    Mobile app tagging00 Ratings7.524 Ratings
    Library of JavaScript extensions00 Ratings7.623 Ratings
    Audience Segmentation & Targeting
    Comparison of Audience Segmentation & Targeting features of Netskope Private Access and SAP Customer Data Solutions
    Feature
    Netskope Private Access
    -
    Ratings
    SAP Customer Data Solutions
    7.5
    28 Ratings
    8% below category average
    Standard visitor segmentation00 Ratings8.028 Ratings
    Behavioral visitor segmentation00 Ratings8.027 Ratings
    Traffic allocation control00 Ratings4.227 Ratings
    Website personalization00 Ratings9.926 Ratings
    Customer Data Management
    Comparison of Customer Data Management features of Netskope Private Access and SAP Customer Data Solutions
    Feature
    Netskope Private Access
    -
    Ratings
    SAP Customer Data Solutions
    6.4
    29 Ratings
    24% below category average
    Account Scoring00 Ratings8.027 Ratings
    Customer Data Governance00 Ratings8.928 Ratings
    Data Connectors00 Ratings4.329 Ratings
    Data Enhancement00 Ratings5.229 Ratings
    Data Ingestion00 Ratings6.129 Ratings
    Data Storage00 Ratings2.529 Ratings
    Data Visibility00 Ratings8.029 Ratings
    Event Data00 Ratings6.127 Ratings
    Identity Resolution00 Ratings8.927 Ratings
    Best Alternatives
    Netskope Private AccessSAP Customer Data Solutions
    Small Businesses
    No answers on this topic
    Twilio Segment
    Score8.4 out of 10
    Medium-sized Companies
    No answers on this topic
    Treasure AI
    Score9 out of 10
    Enterprises
    Forescout Vistaro Platform
    Score6.6 out of 10
    Treasure AI
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Netskope Private AccessSAP Customer Data Solutions
    Likelihood to Recommend
    9.0
    (4 ratings)
    9.0
    (58 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    9.5
    (10 ratings)
    Usability
    9.0
    (3 ratings)
    9.1
    (7 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (57 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (7 ratings)
    Support Rating
    5.0
    (1 ratings)
    9.1
    (8 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (7 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    7.3
    (7 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    4.5
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    4.5
    (1 ratings)
    User Testimonials
    Netskope Private AccessSAP Customer Data Solutions
    Likelihood to Recommend
    Netskope
    For more suitable scenarios, it is more flexible to deploy NPA with granular access to third-party vendors and contractors. works well in hybrid and multi-cloud private application access. good use cases with DLP, logging, and zero trust. we required improvement if the customer needs full network layer access, as some of the legacy applications may need full network access. also, can we achieve better performance for latency-sensitive or real-time traffic like voice, video?
    Incentivized
    Read full review
    SAP
    It's best suited for business business to turn digital interaction in to richer and high value and experience that reach across computing platform also it offers a holistic and integrated approach to managing customer data and enhancing and personalized experience.it also draw actionable insights.because it offers wide range of products . perfect customer insight data solutions
    Incentivized
    Read full review
    Pros
    Netskope
    • It enables remote users to connect the on premise or cloud hosted application.
    • It overcomes the drawbacks of VPN.
    • It only allows the genuine user to access the application.
    Read full review
    SAP
    • SAP's Customer Data Solutions provide a comprehensive customer view by collecting detailed data, including age, web activity, and buying history.
    • The software's strong analytics features give valuable information about how customers use content and products, so we can enhance our strategies.
    • SAP Customer Data Solutions offers insights to create specific marketing campaigns that sort audiences by preferences, browsing, and purchase behavior.
    Incentivized
    Read full review
    Cons
    Netskope
    • When a blocking alert pops up, the user could click to request it be enabled, making it easier to create the policy.
    Incentivized
    Read full review
    SAP
    • I find the interface a bit complex and challenging to navigate. I remember having difficultly grasping it completely especially when I was new to the system. Simplifying the user experience would make it more accessible for everyone, making tasks quicker and more intuitive.
    • integrating it seamlessly with other software and platforms could enhance its functionality. I would really really love an integration between BenchMark email marketing tool.
    Incentivized
    Read full review
    Likelihood to Renew
    Netskope
    We are delighted with everything they are adding and how the product is growing.
    Incentivized
    Read full review
    SAP
    On the whole I am really impressed with SAP Customer Data Solutions and would highly recommend that other professionals look at this software to enhance their B2C and B2B sales
    Incentivized
    Read full review
    Usability
    Netskope
    As I said before, I find it´s UI very intuitive and it´s very easy to use and configure, everything is where it should be and allows for a good workflow. For the end user it´s only a login page that pops out automatically and close itself once it´s authenticated so it stay out of the way of the user.
    Incentivized
    Read full review
    SAP
    We mostly work with the API which is of very good quality and is well documented.However, some of our success is also due to having very talented developers on staff, and also understanding advanced gamification design. The tool supports a talented team! It won't actually do everything for you automatically.
    Read full review
    Reliability and Availability
    Netskope
    No answers on this topic
    SAP
    The platform pulls data from multiple sources, cleaning, and restructuring it allowing us to expand our growth opportunities by providing highly tailored suggestions on each page for our visitors which made it tremendously simple for us to provide rich and customized experiences to our visitors in the best way possible.
    Incentivized
    Read full review
    Performance
    Netskope
    No answers on this topic
    SAP
    There are some latency issues. The 24 hour caching problem mentioned earlier is a problem. Sometimes the Gigya system makes two calls instead of a single call if we go directly to the social platform. For this reason, it's sometimes more efficient to go direct rather than use Gigya.
    Read full review
    Support Rating
    Netskope
    The support is good, but the problem is that even if you indicate that you prefer support in Spanish, the application indicates that it is available. I have never had a technician who spoke to me in Spanish.
    Incentivized
    Read full review
    SAP
    We have had multiple instances of help from Gigya to get our custom implementation working, including detailed technical assistance to a third party. We have found Gigya to be thorough and timely in their responses to all queries, which are consistently excellent.
    Read full review
    In-Person Training
    Netskope
    No answers on this topic
    SAP
    because it was made directly in the company
    Incentivized
    Read full review
    Online Training
    Netskope
    No answers on this topic
    SAP
    They trained me in a train the trainer model. I then trained the internal team. Total training was about two hours, with an additional two hours for system setup.
    Training was maybe a little thin, but the system was fairly easy to learn and this wasn't really a problem.
    Read full review
    Implementation Rating
    Netskope
    The process was smooth and well managed.
    There was probably good technical coordination and support.
    There were only minor details that could be improved.
    Incentivized
    Read full review
    SAP
    There was a bit of a learning curve in the beginning, and perhaps we were unclear on some of our requirements. Once they figured out what we wanted though, things went pretty smoothly. Just some minor hiccups in the beginning
    Read full review
    Alternatives Considered
    Netskope
    Incentivized
    Read full review
    SAP
    Resources and specialized IT personnel is needed for the effective administration and deployment of Informatica Customer 360. This resource-intensive for smaller organizations. Although Informatica has the ability to integrate, the process of setting up and establishing these integrations can be difficult and may call for programming experience.
    Incentivized
    Read full review
    Scalability
    Netskope
    No answers on this topic
    SAP
    because the platform actually allows you to scale at any time if designed following best practices
    Incentivized
    Read full review
    Return on Investment
    Netskope
    • Re-authentication improves the security.
    • Application access is more stable.
    • Due to frequent publisher upgrade user unable to connect the application.
    Read full review
    SAP
    • Having a single, stremlined point of entry for the customers improves the overall customer experience
    • By the same reason, maintenance costs are reduced because interventions focus on a single object
    • It's versatile in its integration so there is no need to change the surrounding software ecosystem
    Incentivized
    Read full review
    ScreenShots

    SAP Customer Data Solutions Screenshots

    Screenshot of Customer Login in SAP Enterprise Consent and Preference ManagementScreenshot of User Identities report dashboardScreenshot of Search by Custom Fields windowScreenshot of Customer Data DataflowScreenshot of Account InformationScreenshot of SAP Customer Data Platform