TrustRadius: an HG Insights company

Netvibes vs. Social Mention vs. uberVu (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Netvibes

    Score4 out of 10
    N/AN/A

    $499

    per month

    Social Mention

    Score1 out of 10
    N/ASocial Mention is a free tool which is a kind of Google search for the social web. It provides basic search and alerts across a very broad variety of social channels.N/A

    Hootsuite Insights

    Score9.9 out of 10
    N/AuburVu (for a time known as Hootsuite Insights) analyzed big social data, combining monitoring capabilities, data analysis and reporting features to show insights like influencers, stories, and trends. It was acquired by Hootsuite in 2014, and has since been discontinued.N/A
    Pricing
    NetvibesSocial MentionHootsuite Insights
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    NetvibesSocial MentionHootsuite Insights
    Free Trial
    YesNoNo
    Free/Freemium Version
    YesYesNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details———
    More Pricing Information
    Best Alternatives
    NetvibesSocial MentionHootsuite Insights
    Small Businesses
    Mention
    Score8 out of 10
    Mention
    Score8 out of 10
    Mention
    Score8 out of 10
    Medium-sized Companies
    Mention
    Score8 out of 10
    Mention
    Score8 out of 10
    Mention
    Score8 out of 10
    Enterprises
    Social Suite by Reputation.com
    Score9.4 out of 10
    Social Suite by Reputation.com
    Score9.4 out of 10
    Social Suite by Reputation.com
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    NetvibesSocial MentionHootsuite Insights
    Likelihood to Recommend
    10.0
    (2 ratings)
    1.0
    (9 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    5.0
    (1 ratings)
    8.0
    (5 ratings)
    10.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    1.0
    (1 ratings)
    10.0
    (1 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    NetvibesSocial MentionHootsuite Insights
    Likelihood to Recommend
    Dassault Systemes
    This is your custom digital journey that can keep you up-to-date on all topics, blogs, websites, magazines you are reading on a regular (or not) basis.
    Incentivized
    Read full review
    Social Mention
    Social Mention is a great tool for monitoring social media. This Tool can also be used to search specifically taking the keywords in the blogs, comments, news etc. It offers a third party API for users. It can be used to send email to clients of their brand performance data. This tool can indicate if your mentions are angry, happy or neutral but the data can't be reliable.
    Incentivized
    Read full review
    Discontinued Products
    I liked uberVU a lot, and thought I was lucky to have found them (they actually responded to my tweet when I was vendor-searching, which was good to know as they were doing just what we were planning to use the software for). They are relatively small, which allows to have a great personal relationship and we felt very valued as a client. They provided great value - some of their competitors allow for more features (which explains their higher price), but there was no way to opt out of the unnecessary features to lower the price - uberVU didn't have any of that, it was just what we needed and in our price range
    Read full review
    Pros
    Dassault Systemes
    • Cleanliness and easy to find the numbers you wanted to analyze
    • Easy set up
    • Usability
    Read full review
    Social Mention
    • Can predict future response from today's number.
    • Let's you judge which types of campaigns to run.
    • Has a very well managed dashboard of results.
    Incentivized
    Read full review
    Discontinued Products
    • Easy to see what people are saying on social media about clients.
    • Creates reports that can be limited to certain time frames.
    • Able to see the reach of users so you can breakdown by influencers.
    Read full review
    Cons
    Dassault Systemes
    • I cannot think of any
    Incentivized
    Read full review
    Social Mention
    • Under the "Free" dashboard you are limited to only receiving weekly results.
    • Can't negate those tags which contain my tags.
    • Lots of tweets missing, no noise filtering. Sometimes we get very old contents which are not needed.
    Incentivized
    Read full review
    Discontinued Products
    • I honestly didn't have any issues with them. Being able to set the real-time alerts as "every 15 minutes" took some figuring out to do, and we were still in the trial mode while we did that - it wasn't particularly intuitive for other users, but once we walked them through, everything worked well.
    Read full review
    Likelihood to Renew
    Dassault Systemes
    I no longer use the product, however if I was in need of the product again I would definitely recommend and renew the product.
    Read full review
    Social Mention
    I love that Social Mention is so easy to use. It does not take a long time to learn how to navigate the site when you need information quickly. I don't use it as much in my new job, but I recommend it for basic monitoring and when you need social media information right away
    Read full review
    Discontinued Products
    I find it a great tool in the digital strategy world to see what people are saying across social platforms. It's much more efficient that doing a search on the platform itself and provides a lot of information extremely quickly
    Read full review
    Usability
    Dassault Systemes
    No answers on this topic
    Social Mention
    While it's easy to use and pay for it's totally useless.
    Read full review
    Discontinued Products
    All the users found the product intuitive and easy to use.
    Read full review
    Reliability and Availability
    Dassault Systemes
    No answers on this topic
    Social Mention
    No answers on this topic
    Discontinued Products
    A couple of times it was a little slow, but this didn't result in any negative impact for us. There was no downtime as I could recall or notice.
    Read full review
    Support Rating
    Dassault Systemes
    No answers on this topic
    Social Mention
    No answers on this topic
    Discontinued Products
    Every time we needed help, the support was great. We had no issues, mostly needed usability walkthroughs and had questions about features.
    Read full review
    Online Training
    Dassault Systemes
    No answers on this topic
    Social Mention
    No answers on this topic
    Discontinued Products
    I got the training while I was evaluating and in the trial period. Then I trained the others myself
    Read full review
    Implementation Rating
    Dassault Systemes
    No answers on this topic
    Social Mention
    It doesn't work as well since we changed our name. We used to have a very unique twitter handle etc. so it was easier for social mention to find us. For folks who have unique names it's excellent if you don't it may not be that helpful.
    Read full review
    Discontinued Products
    Not applicable since it is SAAS - all we needed was to sign up, which was easy
    Read full review
    Alternatives Considered
    Dassault Systemes
    While both (Netvibes and Paper.li) are content aggregators, they perform very different functions. Netvibes is extremely useful when you are trying to catch up on the news on the go, come up with more content ideas based on the current trends and use the trending articles in your content marketing.
    Incentivized
    Read full review
    Social Mention
    Social Mention streamed everything together, calculated my sentiment for me, allows me to filter what results I am personally looking for, extract my RSS feed and navigate to one of the channels of buzz.
    Read full review
    Discontinued Products
    Radian6 and Brandwatch were on the short list. We picked uberVU for its combination of price and features. It did not have extra features we didn't need, they were customizable and flexible enough to meet all of our needs
    Read full review
    Return on Investment
    Dassault Systemes
    • Positive impact on visits
    • Positive impact on sales
    • Positive impact on user interaction
    Read full review
    Social Mention
    • The paid-version actually had a negative ROI for us as it would sometimes feed us topically inappropriate articles and didn't allow us to filter by source so as to eliminate inappropriate blogs and inappropriate news sources (like highly politically partisan ones).
    Read full review
    Discontinued Products
    • Easier to handle crisis.
    • Ability to find out statistics to quantify and qualify what you're doing for customers.
    Read full review
    ScreenShots