Likelihood to Recommend
Newforma is a great tool to collaborate with large teams and between firms. It allows for great documentation of transfers, activities, and other procedural aspects of projects that require collaboration between disciplines, for example, MEP, electrical, architectural and technology. For internal use, Newforma has been great for communications tracking and archival, as well as for record-keeping of all the users in a team or number of teams. Many great options are features are unused due to a lack of training or exposure to them, for example, the graphical viewers that can preview CAD, Revit, and other formats, or the markup tool available with the desktop client.
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Viewpoint Spectrum would be fine for small to medium-sized companies. It would be great for transitioning from an in-house paper-based process, especially since it's designed with small construction companies in mind. They're making it even easier for smaller companies by offering additional features that you'd normally have to find in other products. However, companies can easily outgrow this system. We have about 15 years of data in the system, over 300 active jobs, and nearly 1,500 employees. In the past 3 years we've noticed slower performance and frequent locks in the system that require intervention from a system administrator. We moved to the cloud about 2 years ago and this has made troubleshooting even more difficult as we don't have the same access that we did before to resolve performance issues.
Read full review Pros Newforma sits on top of our previous filing system (Windows Explorer). This was very important to us because we didn't have to change the project numbering system in order to fit Newforma's design. Also, if we were to decide we didn't like it, we could easily revert back to our previous methods. Newforma does a great job of indexing information, making searches much easier by being able to use keywords instead of knowing the exact file location. No more traversing through countless folders before finding what you need. Newforma keeps a read receipt for everything that you submit through it for issue tracking, and keeps an easy to read record of your workflow. Read full review Job Costing - Viewpoint Spectrum handles job costing per project, per work order, per site, and gives us an up to date analysis of the project. HR - helps to keep all of the training certifications and HR incidents in a consistent and manageable order for all Managers to use. Read full review Cons I have found it difficult to locate audits. Some users have issues while uploading project data. Read full review Subcontract Kiosk can be glitchy - allows subs to overbill on subcontract billing items Document Imaging can be glitchy - often says users do not have adequate security to view/add documents, but they do - if they sign out and back in, it works fine At times, support can be lacking - sometimes case responses are delayed or you get an incorrect answer Read full review Likelihood to Renew
The product is working for us and the cost to implement a new system does not warrant the expense.
Read full review Usability
Some things in Spectrum are NOT that intuitive, but I think knowledge of the software just comes with time. There are still some things I need assistance with in Spectrum but I'm very comfortable with my day to day items now that I've been using it for years. However, if there is something I don't do often or haven't done before, I don't find the software to be that intuitive, I actually find the logic on some things to be a little weird but it's fine once I know how to do it.
Read full review Reliability and Availability
I've never seen Spectrum down
Read full review Performance
For the most part the product is very reliable. Since we are hosted we sometimes have connectivity issues but I would say that is more our ISP than Spectrum.
Read full review Support Rating
While I have never asked for support myself, a Newforma representative has been in the office annually to give training seminars and info sessions on how to fully use the product. I find this essential to keep the product relevant and make sure everyone knows its full capabilities and an important part of customer support.
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The support has recently changed. Last year, you could call in and get an immediate response. Now that doesn't seem possible unless you have an urgent situation with access to the software, payroll or payables. I have found that using chat or e-mail works nicely for the most part, but sometimes I feel it would be easier if someone from support would jump on our site and take a first-hand look rather than going back and forth
Read full review Implementation Rating
It is important to have a strong implementation partner. It made the transition from our old system to the new system easier.
Read full review Alternatives Considered
A good competitor against other similar solutions and support is excellent.
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I have previously used Sage Masterbuilder, another construction industry software. This has been a number of years ago. The company I am working for already had Spectrum and have been using it for as long as it has been around when it was known as Forefront. Based on conversations I've had with the personnel that were here at the time of purchase, Spectrum clicked off all the boxes they were looking for.
Read full review Scalability
You can grant user specific access which is nice. Project managers do not need all the same modules as Accounting. But Accounting does need access to PM modules as well
Read full review Return on Investment Newforma makes it easy to transfer, share, archive, and search extensive data sets in a single GUI For it to be effective, all users in a team must receive a basic training and use it consistently Adoption in the industry is good (A/E); many teams use it consistently. Learning to use it once produces time-saving in subsequent projects Read full review [In my opinion,] it takes at LEAST twice as long to do our jobs now. [I feel like] we are paranoid about something not being printed correctly because of [what I believe are] buggy text fields. [In my experience,] we still have to refer to a physical file cabinet with paper, even though a main point of switching was to go paperless. [In our experience,] screens can now be "locked", so we can't see something if our coworker is also looking at it. [I believe that] the financial hit our company took from this switch was astronomical. [In my opinion:] Beware! Read full review ScreenShots