What users are saying about

Nextcloud vs SugarSync

Nextcloud
1 Ratings
SugarSync
26 Ratings

Nextcloud

1 Ratings
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Score 10 out of 100

Based on 1 reviews and ratings

SugarSync

26 Ratings
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Score 6.7 out of 100

Based on 26 reviews and ratings

Likelihood to Recommend

Nextcloud

Nextcloud is well suited in any collaboration scenario where users wants to share comments and resources as well as organize events or work together.
It is also very well suited for non-profit organizations as it is free to use and very simple even for non-tech users.
I can't imagine scenarios where it might not be appropriate as running requirements are minimal (php, mysql) so even a single user could find benefit to use it as an alternative for basic icloud or gmail use (files with desktop and mobile clients, calendar and address book).

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Joseph Costa | TrustRadius Reviewer
Joseph Costa
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SugarSync

As with all file sharing, remote teams - the combination of being able to work alongside colleagues - or remotely (including "on a plane" / without Internet) - but always have your files saved locally makes it very easy to adopt.

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Tom Ball | TrustRadius Reviewer
Tom Ball
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Feature Rating Comparison

File Sharing & Management

Nextcloud
9.7
SugarSync
10.0
Versioning
Nextcloud
10.0
SugarSync
10.0
Video files
Nextcloud
10.0
SugarSync
10.0
Audio files
Nextcloud
10.0
SugarSync
10.0
Document collaboration
Nextcloud
10.0
SugarSync
10.0
Access control
Nextcloud
10.0
SugarSync
10.0
File search
Nextcloud
8.0
SugarSync
10.0
Device sync
Nextcloud
10.0
SugarSync
10.0

Cloud Storage Security & Administration

Nextcloud
10.0
SugarSync
10.0
User and role management
Nextcloud
10.0
SugarSync
10.0
File organization
Nextcloud
10.0
SugarSync
10.0
Device management
Nextcloud
—
SugarSync
10.0

Cloud Storage Platform

Nextcloud
—
SugarSync
10.0
Performance
Nextcloud
—
SugarSync
10.0
Reliability
Nextcloud
—
SugarSync
10.0
Storage Reports
Nextcloud
—
SugarSync
10.0

Pros

Nextcloud

  • File sharing (internal, public or federated).
  • One software, many activities (files, address book, calendar, chat, edit, email) ...
  • Groupware, sharing between users or groups is really easy and finely controlled.
  • Integrations and many apps.

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Joseph Costa | TrustRadius Reviewer
Joseph Costa
View all 1 answers on this topic

SugarSync

  • Syncing between PC and MAC. Works perfectly. Easy to set up and looks more or less the same. So you don't have to learn new ways.
  • Syncing to the cloud. If a crises occur I can log in to my files with any laptop, android, Iphone and send that file the customer urgently needs.
  • Stability. Very very seldom I can't find a file, and usually I'm to blame, by misplacing the file in an unsyncable folder. But usually It simply works. I seldom think about the process that iw working in the background - because I don't have to.

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AnnA Lundgren | TrustRadius Reviewer
AnnA Lundgren
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Cons

Nextcloud

  • Merge talk and file client apps on mobile devices.

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Joseph Costa | TrustRadius Reviewer
Joseph Costa
View all 1 answers on this topic

SugarSync

  • I wish I could more easily see what files are being synced as it happens; sometimes I am nervous that something is too large to sync or isn't done syncing before I close my computer.
  • On a mac, it would be nice if the bird logo didn't constantly appear at the bottom of my screen and it ran truly incognito.

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Richard Foster | TrustRadius Reviewer
Richard Foster
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Likelihood to Renew

Nextcloud

No score
No answers yet
No answers on this topic

SugarSync

SugarSync 9.0
Based on 3 answers
1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse

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Anonymous | TrustRadius Reviewer
Verified User
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Support Rating

Nextcloud

Nextcloud 9.0
Based on 1 answer
I never needed support as everything always worked fine. The documentation on Nextcloud website is extensive and clear. The community is very active on the forum and should support you if you don't already find what you are looking for.

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Joseph Costa | TrustRadius Reviewer
Joseph Costa
View all 1 answers on this topic

SugarSync

SugarSync 10.0
Based on 1 answer
Customer service is amazing, they are always fast to respond and very helpful.

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Samantha Crawford | TrustRadius Reviewer
Samantha Crawford
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Alternatives Considered

Nextcloud

Even excluding the budget and privacy concerns, we selected Nextcloud for its simplicity of use and the UI is very clear.
It just does what it is supposed to do.
  • No license.
  • Much, much ease of use.
  • Not opening several windows.
  • No un-useful services.
  • No automatic update.
  • Control over data.
  • Open-source software.
  • Integrations.

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Joseph Costa | TrustRadius Reviewer
Joseph Costa
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SugarSync

SugarSync has the capability of synchronizing various directories, while some of their most popular competitors don't. However, this differentiator is not sufficient to retain the customers in a market of hyper-competition, as they are not adjusting to decreasing pricing market tendency (increasing value). The only tool they have against the competition is taking their customers prisoners to avoid their migration to the competing technologies.

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Anonymous | TrustRadius Reviewer
Verified User
View all 9 answers on this topic

Return on Investment

Nextcloud

  • We do not spend money on software license (unlike Office 365).
  • Very simple maintenance and upgrading.
  • Very simple backup and restore.

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Joseph Costa | TrustRadius Reviewer
Joseph Costa
View all 1 answers on this topic

SugarSync

  • There were some opensource alternatives but we wanted something with better support which SugarSync offers.
  • We achieved faster project collaboration with SugarSync.

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Alan Matson, CCNA:S, MCP | TrustRadius Reviewer
Alan Matson, CCNA:S, MCP
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Screenshots

SugarSync

—

Pricing Details

Nextcloud

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

SugarSync

General

Free Trial
Yes
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Nextcloud
10.0
SugarSync
8.0

Likelihood to Renew

Nextcloud
—
SugarSync
9.0

Support Rating

Nextcloud
9.0
SugarSync
10.0

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