25 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 25 reviews and ratings
27 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.9 out of 100
Based on 27 reviews and ratings
Feature Set Ratings
- SugarSync ranks higher in 3 feature sets: File Sharing & Management, Cloud Storage Security & Administration, Cloud Storage Platform
File Sharing & Management
9.0
Nextcloud
90%

9.4
SugarSync
94%
SugarSync ranks higher in 6/7 features
SugarSync ranks higher in 6/7 features
Versioning
9.5
95%
8 Ratings

8.0
80%
6 Ratings
Video files
8.8
88%
9 Ratings

9.0
90%
5 Ratings
Audio files
9.3
93%
8 Ratings

10.0
100%
5 Ratings
Document collaboration
9.3
93%
9 Ratings

10.0
100%
7 Ratings
Access control
9.5
95%
10 Ratings

10.0
100%
8 Ratings
File search
8.5
85%
9 Ratings

9.0
90%
8 Ratings
Device sync
8.5
85%
10 Ratings

10.0
100%
8 Ratings
Cloud Storage Security & Administration
9.2
Nextcloud
92%

9.7
SugarSync
97%
SugarSync ranks higher in 2/3 features
SugarSync ranks higher in 2/3 features
User and role management
9.2
92%
10 Ratings

10.0
100%
7 Ratings
File organization
9.4
94%
9 Ratings

9.0
90%
8 Ratings
Device management
8.9
89%
8 Ratings

10.0
100%
8 Ratings
Cloud Storage Platform
9.1
Nextcloud
91%

10.0
SugarSync
100%
SugarSync ranks higher in 3/3 features
SugarSync ranks higher in 3/3 features
Performance
8.8
88%
9 Ratings

10.0
100%
8 Ratings
Reliability
9.1
91%
9 Ratings

10.0
100%
8 Ratings
Storage Reports
9.4
94%
8 Ratings

10.0
100%
6 Ratings
Attribute Ratings
- SugarSync is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
8.8
Nextcloud
88%
10 Ratings

10.0
SugarSync
100%
10 Ratings
Likelihood to Renew
Nextcloud
N/A
0 Ratings

9.0
SugarSync
90%
3 Ratings
Support Rating
9.0
Nextcloud
90%
1 Rating

10.0
SugarSync
100%
2 Ratings
Likelihood to Recommend
Nextcloud
While searching for tools to satisfy a quickly scaling online startup, we found Nextcloud is well suited for today's remote collaborative team. Nextcloud has just the right toolset for a collaborative workspace including video, chat, many file formats accepted, and intuitive user interface. Comparatively other popular tools like Trello were distracting with more features than functionality. Working with Nextcloud is much like having a workspace with all your content and tools available anywhere on any device, without the ads, distractions, and irrelevant functionality. We will continue to utilize Nextcloud as a remote workspace for evolving and scaling teams.
Purple Squirrel Media
Purple Squirrel MediaBroadcast Media, 1-10 employees
SugarSync
When doing daily jobs, if you’re sharing large files, I think Dropbox works a lot better but if you have a system where you’re working within that system and you want to be able to work with that system and have certain folders that you have access to all the time then SugarSync might be just the ticket.

Verified User
Team Lead in Information Technology
Education Management Company, 51-200 employeesPros
Nextcloud
- Very intuitive interface.
- Superb synchronization agent.
- Integration with AD/LDAP, external file sources, and other tools is top-notch.
- Wide variety of "apps" (plugins).
Director Of Information Technology and HIPAA Privacy Officer
Continuum of CareHospital & Health Care, 501-1000 employees
SugarSync
- Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
- Works in the background - although this is true for all
- You can share with others - including those who do not use SugarSync
Founder
DeskLodgeFacilities Services, 1-10 employees
Cons
Nextcloud
- Slow in comparison to other solutions
- May be complex for the start since there are lots of apps and features
- May be not focusing on core topics

Verified User
C-Level Executive in Product Management
Information Technology & Services Company, 11-50 employeesSugarSync
- Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great.
CEO (Chief Executive Officer)
AnnAs ByråMarketing and Advertising, 1-10 employees
Pricing Details
Nextcloud
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
—Nextcloud Editions & Modules
—
Additional Pricing Details
—SugarSync
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$7.5 per month
SugarSync Editions & Modules
Edition
100 GB | $7.491 |
---|---|
250 GB | $9.991 |
500 GB | $18.951 |
- per month
Additional Pricing Details
—Likelihood to Renew
Nextcloud
No score
No answers yet
No answers on this topic
SugarSync
SugarSync 9.0
Based on 3 answers
1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse

Verified User
Professional in Information Technology
Education Management Company, 1-10 employeesSupport Rating
Nextcloud
Nextcloud 9.0
Based on 1 answer
I never needed support as everything always worked fine. The documentation on Nextcloud website is extensive and clear. The community is very active on the forum and should support you if you don't already find what you are looking for.
CEO (Chief Executive Officer)
josephcosta.euInternet, 1-10 employees
SugarSync
SugarSync 10.0
Based on 2 answers
Customer service is amazing, they are always fast to respond and very helpful.
Owner
All Occasion PhotographyPhotography, 1-10 employees
Alternatives Considered
Nextcloud
Nextcloud stacks up pretty well against Mattermost and ownCloud. I really appreciate the fact that Nextcloud seems to integrate with other products pretty seamlessly and allows for extensibility that our product team can extend and improve functionality without a tremendous ramp-up time. We once used ownCloud in previous years, but they went the wrong way, and have found Nextcloud to be the right direction over time.

Verified User
Engineer in Engineering
Internet Company, 1-10 employeesSugarSync
SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.
President
Foster Management & Holdings, LLCVenture Capital & Private Equity, 1-10 employees
Return on Investment
Nextcloud
- Reduced costs: Cheaper than hosted alternatives if you need a lot of space.
- Professional impression on partners and clients (branding, security).
CEO
Better Europe Public AffairsProfessional Training & Coaching, 1-10 employees
SugarSync
- There were some opensource alternatives but we wanted something with better support which SugarSync offers.
- We achieved faster project collaboration with SugarSync.
Senior Security Engineer
InsightInformation Technology and Services, 5001-10,000 employees