What users are saying about
25 Ratings
27 Ratings
25 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100
27 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.9 out of 100

Feature Set Ratings

  • SugarSync ranks higher in 3 feature sets: File Sharing & Management, Cloud Storage Security & Administration, Cloud Storage Platform

File Sharing & Management

9.0

Nextcloud

90%
9.4

SugarSync

94%
SugarSync ranks higher in 6/7 features

Versioning

9.5
95%
8 Ratings
8.0
80%
6 Ratings

Video files

8.8
88%
9 Ratings
9.0
90%
5 Ratings

Audio files

9.3
93%
8 Ratings
10.0
100%
5 Ratings

Document collaboration

9.3
93%
9 Ratings
10.0
100%
7 Ratings

Access control

9.5
95%
10 Ratings
10.0
100%
8 Ratings

File search

8.5
85%
9 Ratings
9.0
90%
8 Ratings

Device sync

8.5
85%
10 Ratings
10.0
100%
8 Ratings

Cloud Storage Security & Administration

9.2

Nextcloud

92%
9.7

SugarSync

97%
SugarSync ranks higher in 2/3 features

User and role management

9.2
92%
10 Ratings
10.0
100%
7 Ratings

File organization

9.4
94%
9 Ratings
9.0
90%
8 Ratings

Device management

8.9
89%
8 Ratings
10.0
100%
8 Ratings

Cloud Storage Platform

9.1

Nextcloud

91%
10.0

SugarSync

100%
SugarSync ranks higher in 3/3 features

Performance

8.8
88%
9 Ratings
10.0
100%
8 Ratings

Reliability

9.1
91%
9 Ratings
10.0
100%
8 Ratings

Storage Reports

9.4
94%
8 Ratings
10.0
100%
6 Ratings

Attribute Ratings

  • SugarSync is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.8

Nextcloud

88%
10 Ratings
10.0

SugarSync

100%
10 Ratings

Likelihood to Renew

Nextcloud

N/A
0 Ratings
9.0

SugarSync

90%
3 Ratings

Support Rating

9.0

Nextcloud

90%
1 Rating
10.0

SugarSync

100%
2 Ratings

Likelihood to Recommend

Nextcloud

While searching for tools to satisfy a quickly scaling online startup, we found Nextcloud is well suited for today's remote collaborative team. Nextcloud has just the right toolset for a collaborative workspace including video, chat, many file formats accepted, and intuitive user interface. Comparatively other popular tools like Trello were distracting with more features than functionality. Working with Nextcloud is much like having a workspace with all your content and tools available anywhere on any device, without the ads, distractions, and irrelevant functionality. We will continue to utilize Nextcloud as a remote workspace for evolving and scaling teams.
🐿 Matthew Karsten | TrustRadius Reviewer

SugarSync

When doing daily jobs, if you’re sharing large files, I think Dropbox works a lot better but if you have a system where you’re working within that system and you want to be able to work with that system and have certain folders that you have access to all the time then SugarSync might be just the ticket.
Anonymous | TrustRadius Reviewer

Pros

Nextcloud

  • Very intuitive interface.
  • Superb synchronization agent.
  • Integration with AD/LDAP, external file sources, and other tools is top-notch.
  • Wide variety of "apps" (plugins).
Joe Foran | TrustRadius Reviewer

SugarSync

  • Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
  • Works in the background - although this is true for all
  • You can share with others - including those who do not use SugarSync
Tom Ball | TrustRadius Reviewer

Cons

Nextcloud

  • Slow in comparison to other solutions
  • May be complex for the start since there are lots of apps and features
  • May be not focusing on core topics
Anonymous | TrustRadius Reviewer

SugarSync

  • Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great.
AnnA Lundgren | TrustRadius Reviewer

Pricing Details

Nextcloud

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

Nextcloud Editions & Modules

Additional Pricing Details

SugarSync

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$7.5 per month

SugarSync Editions & Modules

Edition
100 GB$7.491
250 GB$9.991
500 GB$18.951
  1. per month
Additional Pricing Details

Likelihood to Renew

Nextcloud

No score
No answers yet
No answers on this topic

SugarSync

SugarSync 9.0
Based on 3 answers
1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
Anonymous | TrustRadius Reviewer

Support Rating

Nextcloud

Nextcloud 9.0
Based on 1 answer
I never needed support as everything always worked fine. The documentation on Nextcloud website is extensive and clear. The community is very active on the forum and should support you if you don't already find what you are looking for.
Joseph Costa | TrustRadius Reviewer

SugarSync

SugarSync 10.0
Based on 2 answers
Customer service is amazing, they are always fast to respond and very helpful.
Samantha Crawford | TrustRadius Reviewer

Alternatives Considered

Nextcloud

Nextcloud stacks up pretty well against Mattermost and ownCloud. I really appreciate the fact that Nextcloud seems to integrate with other products pretty seamlessly and allows for extensibility that our product team can extend and improve functionality without a tremendous ramp-up time. We once used ownCloud in previous years, but they went the wrong way, and have found Nextcloud to be the right direction over time.
Anonymous | TrustRadius Reviewer

SugarSync

SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.
Richard Foster | TrustRadius Reviewer

Return on Investment

Nextcloud

  • Reduced costs: Cheaper than hosted alternatives if you need a lot of space.
  • Professional impression on partners and clients (branding, security).
Joost Mulder | TrustRadius Reviewer

SugarSync

  • There were some opensource alternatives but we wanted something with better support which SugarSync offers.
  • We achieved faster project collaboration with SugarSync.
Alan Matson, CCNA:S, MCP | TrustRadius Reviewer

Screenshots

Add comparison