Satmetrix (discontinued) vs. Verint Voice of the Customer
Satmetrix (discontinued) vs. Verint Voice of the Customer
Product | Rating | Most Used By | Product Summary | Starting Price |
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Satmetrix (discontinued) | N/A | Satmetrix was survey-based customer experience management software. It contained summary and individual customer data for tracking the customer lifecycle. Satmetrix was acquired by NICE Systems in July 2017, and is no longer available. | N/A | |
Verint Voice of the Customer | N/A | Verint® Experience Management™ empowers CX Leaders to optimize customer experiences in real-time. With Verint Experience Management, companies can listen everywhere, act immediately, and analyze. Verint offers prescriptive XM solutions across Web and Mobile, Enterprise-wide, and Location-Based experiences. | N/A |
Satmetrix (discontinued) | Verint Voice of the Customer | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Satmetrix (discontinued) | Verint Voice of the Customer | |
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Top Pros | ||
Top Cons |
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Satmetrix (discontinued) | Verint Voice of the Customer | ||||||||||||||||||
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Survey Format & Appearance |
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Survey Content |
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Survey Logic |
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Survey Reporting & Analytics |
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Survey Administration & Security |
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Satmetrix (discontinued) | Verint Voice of the Customer | |
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Small Businesses | Square 9 Softworks Score 9.7 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | Qualaroo Score 6.7 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Medallia Score 9.1 out of 10 | Quadient Inspire Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Satmetrix (discontinued) | Verint Voice of the Customer | |
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Likelihood to Recommend | 4.0 (7 ratings) | 8.5 (8 ratings) |
Likelihood to Renew | 5.1 (5 ratings) | 9.7 (2 ratings) |
Usability | - (0 ratings) | 8.6 (3 ratings) |
Support Rating | - (0 ratings) | 9.1 (3 ratings) |
Satmetrix (discontinued) | Verint Voice of the Customer | |
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Likelihood to Recommend | Discontinued Products | Verint |
Pros | Discontinued Products | Verint |
Cons | Discontinued Products | Verint |
Likelihood to Renew | Discontinued Products | Verint |
Usability | Discontinued Products No answers on this topic | Verint |
Support Rating | Discontinued Products No answers on this topic | Verint |
Alternatives Considered | Discontinued Products | Verint |
Return on Investment | Discontinued Products | Verint |
ScreenShots |