11 Ratings
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Score 8.7 out of 100
113 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Feature Set Ratings

    Video Marketing

    Niche Private Media Channel (discontinued)

    Feature Set Not Supported
    N/A
    5.0

    Vimeo

    50%
    Vimeo ranks higher in 6/6 features

    Lead generation

    N/A
    0 Ratings
    4.1
    41%
    18 Ratings

    Video personalization

    N/A
    0 Ratings
    6.4
    64%
    29 Ratings

    eCommerce

    N/A
    0 Ratings
    7.0
    70%
    11 Ratings

    Support for advertisements

    N/A
    0 Ratings
    3.3
    33%
    12 Ratings

    Video SEO

    N/A
    0 Ratings
    5.2
    52%
    23 Ratings

    Integration to Marketing Automation

    N/A
    0 Ratings
    4.3
    43%
    17 Ratings

    Video Platform Integrations

    Niche Private Media Channel (discontinued)

    Feature Set Not Supported
    N/A
    6.1

    Vimeo

    61%
    Vimeo ranks higher in 5/5 features

    Integration to Salesforce.com

    N/A
    0 Ratings
    5.6
    56%
    5 Ratings

    Integration to Marketo

    N/A
    0 Ratings
    5.8
    58%
    5 Ratings

    Integration to HubSpot

    N/A
    0 Ratings
    6.1
    61%
    5 Ratings

    Integration to Eloqua

    N/A
    0 Ratings
    6.0
    60%
    3 Ratings

    Integration to LMS

    N/A
    0 Ratings
    7.1
    71%
    6 Ratings

    Video Security

    Niche Private Media Channel (discontinued)

    Feature Set Not Supported
    N/A
    7.6

    Vimeo

    76%
    Vimeo ranks higher in 5/5 features

    Video access controls

    N/A
    0 Ratings
    8.3
    83%
    34 Ratings

    User management

    N/A
    0 Ratings
    7.0
    70%
    31 Ratings

    Video link sharing

    N/A
    0 Ratings
    8.3
    83%
    32 Ratings

    Internal video

    N/A
    0 Ratings
    7.3
    73%
    30 Ratings

    External video

    N/A
    0 Ratings
    7.1
    71%
    31 Ratings

    Video Player

    Niche Private Media Channel (discontinued)

    Feature Set Not Supported
    N/A
    7.5

    Vimeo

    75%
    Vimeo ranks higher in 4/4 features

    Player customization

    N/A
    0 Ratings
    5.8
    58%
    28 Ratings

    Embedded videos

    N/A
    0 Ratings
    8.1
    81%
    34 Ratings

    Video quality / Bandwidth controls

    N/A
    0 Ratings
    8.3
    83%
    33 Ratings

    Mobile compatibility

    N/A
    0 Ratings
    7.9
    79%
    34 Ratings

    Video Analytics

    Niche Private Media Channel (discontinued)

    Feature Set Not Supported
    N/A
    5.6

    Vimeo

    56%
    Vimeo ranks higher in 5/5 features

    A/B testing

    N/A
    0 Ratings
    3.4
    34%
    11 Ratings

    Streaming quality reports

    N/A
    0 Ratings
    6.4
    64%
    13 Ratings

    Per viewer tracking

    N/A
    0 Ratings
    6.0
    60%
    21 Ratings

    Per video tracking

    N/A
    0 Ratings
    6.5
    65%
    26 Ratings

    Video analytics dashboard

    N/A
    0 Ratings
    5.6
    56%
    25 Ratings

    Video Hosting, Management & Storage

    Niche Private Media Channel (discontinued)

    Feature Set Not Supported
    N/A
    7.2

    Vimeo

    72%
    Vimeo ranks higher in 6/6 features

    On-Demand video

    N/A
    0 Ratings
    7.8
    78%
    22 Ratings

    Live streaming

    N/A
    0 Ratings
    7.8
    78%
    12 Ratings

    Impact of streaming on network

    N/A
    0 Ratings
    6.5
    65%
    18 Ratings

    Video upload & format support

    N/A
    0 Ratings
    7.3
    73%
    32 Ratings

    Video library / File management

    N/A
    0 Ratings
    6.7
    67%
    30 Ratings

    Video portal

    N/A
    0 Ratings
    7.2
    72%
    21 Ratings

    Video Engagement

    Niche Private Media Channel (discontinued)

    Feature Set Not Supported
    N/A
    4.9

    Vimeo

    49%
    Vimeo ranks higher in 3/3 features

    Audience polling

    N/A
    0 Ratings
    4.3
    43%
    5 Ratings

    Audience Q&A / Live chat

    N/A
    0 Ratings
    4.4
    44%
    6 Ratings

    Video comments

    N/A
    0 Ratings
    6.0
    60%
    25 Ratings

    Attribute Ratings

    • Niche Private Media Channel (discontinued) is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    8.7

    Niche Private Media Channel (discontinued)

    87%
    11 Ratings
    5.0

    Vimeo

    50%
    37 Ratings

    Likelihood to Renew

    9.1

    Niche Private Media Channel (discontinued)

    91%
    2 Ratings

    Vimeo

    N/A
    0 Ratings

    Usability

    9.1

    Niche Private Media Channel (discontinued)

    91%
    1 Rating
    9.0

    Vimeo

    90%
    1 Rating

    Support Rating

    8.8

    Niche Private Media Channel (discontinued)

    88%
    6 Ratings
    6.9

    Vimeo

    69%
    15 Ratings

    Online Training

    9.1

    Niche Private Media Channel (discontinued)

    91%
    1 Rating

    Vimeo

    N/A
    0 Ratings

    Implementation Rating

    9.1

    Niche Private Media Channel (discontinued)

    91%
    2 Ratings

    Vimeo

    N/A
    0 Ratings

    Likelihood to Recommend

    Niche Private Media Channel (discontinued)

    I'm not sure what the average user is looking for, but I can imagine a number of scenarios for which the platform offers a very flexible hosting service for a variety of users, with plenty of bells and whistles, for a reasonable costs that can protect content while offering a good interface between the publisher and their viewers.
    Charles H. Green | TrustRadius Reviewer

    Vimeo

    If you're a small company with one or two employees, I'm sure that Vimeo is great. When it comes to larger organizations and teams, they clearly are treating such customers stepmotherly. You need a basic account in order to be an admin on a Pro-plan team, but you only get basic support (3 days wait). The teams function is riddled with bugs and affects the whole experience. In this case, I would not recommend Vimeo at all.
    Michael Kazarnowicz | TrustRadius Reviewer

    Pros

    Niche Private Media Channel (discontinued)

    • Answer the telephone and provide technical support very readily. Stay on the line to make sure your problem is solved.
    • Hosting with user payment ability to be handled by their site or my site. Don't have to have different companies for payment and hosting.
    • Affordable for small business.
    • Ability to organize content in multiple ways. Works well for educational model.
    • Allows my own branding. There branding is fairly transparent.
    Lisa VanOstrand | TrustRadius Reviewer

    Vimeo

    • User-friendly interface for administrators of the account and external viewers. Being able to easily navigate a new platform or software is ideal for anyone.
    • Seamless sharing and embedding across many platforms. Vimeo is well-recognized so it makes it easy for other platforms to recognize Vimeo. The compatibility is outstanding.
    • As an administrator of the account, being able to select viewing privileges may seem like a basic function, but it's so necessary right now with how heavy our organization is utilizing the platform. We can mass upload content early and only release it for the public over time by simply changing it to a public video.
    Marissa Roth | TrustRadius Reviewer

    Cons

    Niche Private Media Channel (discontinued)

    • Niche could add a more comprehensive online tutorial.
    • The Niche Web RTC program is amazing but it would be great if they had an app that would allow mobile devices to also connect even if they dont have chrome
    • It would be great if Niche could add a less comprehensive platform only for healthcare applications
    Tyler Theslof | TrustRadius Reviewer

    Vimeo

    • Price - For the full featureset of Vimeo, you will be paying $900 a year as of 2020, and this is expected to only go up over time. Thankfully, Vimeo offers lower tiers with less functionality, and most people will not need the unlimited streaming viewers or whopping 7 TB of storage that you get for the highest level of membership. But it is still a premium price for a premium service.
    • "Suggested" Algorithm - The equivalent of YouTube's suggested videos feature is the Vimeo Staff Picks, which recommends curated content from their team of editors. While this content generally has a high level of production, it is not especially relevant to the video you are watching, or to your watch history as a user. I rarely watch suggested videos in Vimeo.
    • Search - The Vimeo search page is beautiful, having huge thumbnails of videos with a clean, visually-appealing layout. However, the results themselves leave much to be desired. When I search for "jung" to try to find videos on Swiss psychologist C. G. Jung, of the first 18 results, not a single result is actually about C. G. Jung. On Youtube, the first 14 results are all about Jung. When I search for "c. g. jung" on Vimeo I find a number of relevant results, so it's not that the videos are not available in Vimeo. Rather, the search algorithm is not returning relevant results.
    Jonah Dempcy | TrustRadius Reviewer

    Pricing Details

    Niche Private Media Channel (discontinued)

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Niche Private Media Channel (discontinued) Editions & Modules

    Additional Pricing Details

    Vimeo

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $12 per month

    Vimeo Editions & Modules

    Edition
    Plus$121
    Pro$201
    Business$501
    Premium$751
    1. per month
    Additional Pricing Details

    Likelihood to Renew

    Niche Private Media Channel (discontinued)

    Niche Private Media Channel (discontinued) 9.1
    Based on 2 answers
    Because 10 is considered the best rating. Niche Video Media gives good service.
    J.C. O'Neill | TrustRadius Reviewer

    Vimeo

    No score
    No answers yet
    No answers on this topic

    Usability

    Niche Private Media Channel (discontinued)

    Niche Private Media Channel (discontinued) 9.1
    Based on 1 answer
    Because 10 is the best.
    J.C. O'Neill | TrustRadius Reviewer

    Vimeo

    Vimeo 9.0
    Based on 1 answer
    The customization options are vast and very easy to utilize. While there can be a slight learning curve for some advanced features, it is not so steep that it takes a long time to figure out. Support is great at guiding you through anything that might be confusing to you as well
    Jeannette Saysomvang | TrustRadius Reviewer

    Support Rating

    Niche Private Media Channel (discontinued)

    Niche Private Media Channel (discontinued) 8.8
    Based on 6 answers
    Immediate response from a knowledgeable rep - not a tier 1 automaton reading a script. I can, and have, reached them at all hours by phone, by chat, or by email. Responses are under 24 hours and frequently less than 1. And stuff gets DONE! I see things I request in almost every monthly release.
    Adriana West | TrustRadius Reviewer

    Vimeo

    Vimeo 6.9
    Based on 15 answers
    Terrible support. When I subscribed to Premium we were guaranteed support. However, after the first e-mail I received from them, I never heard from them again. I sent several emails over the course of a couple of weeks acknowledging that due to covid, I did not expect a miracle overnight and that I was keen to work on the issue with them. I have not heard from customer service at all. This is very disappointing. We lost customers due to the poor quality of the livestreams and were left to sort the issue out without their help.
    Anonymous | TrustRadius Reviewer

    Online Training

    Niche Private Media Channel (discontinued)

    Niche Private Media Channel (discontinued) 9.1
    Based on 1 answer
    It was direct and personal, aimed at solving the immediate task at hand while instructing me how the channel as a whole works in the process.
    Adriana West | TrustRadius Reviewer

    Vimeo

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    Niche Private Media Channel (discontinued)

    Niche Private Media Channel (discontinued) 9.1
    Based on 2 answers
    No, the support at Niche Video Media was very helpful during set up.
    J.C. O'Neill | TrustRadius Reviewer

    Vimeo

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Niche Private Media Channel (discontinued)

    The access controls of who can view, when one can view, how many times one can view, and from where they can view and also the security, and protecting from download [are better]. The review and approval workflow, editing the videos, blue-pen are all not available in Vimeo Pro.
    Anonymous | TrustRadius Reviewer

    Vimeo

    YouTube was the platform we primarily used previously, after having restrictions and having locked out of a couple of accounts we needed a better platform. We also lost some of our videos. We also have an internal app to track client videos and Vimeo supported it better. With the increased storage and the number of videos we create, we decided Vimeo would be better.
    Hanaa Ibham | TrustRadius Reviewer

    Return on Investment

    Niche Private Media Channel (discontinued)

    • I believe videos for training will be the way of the future. Once the initial cost of producing the videos is accounted for, other than hosting cost all views of the course will be income.
    • I believe creating short marketing videos will attract new customers.
    Lisa VanOstrand | TrustRadius Reviewer

    Vimeo

    • It allows clients to serve a massive amount of video content within an LMS without eating up disk space or sacrificing bandwidth.
    • The overall cost is very low compared to other tools and there is no 'pay per view' style unstable pricing.
    • The tool has allowed students in other countries to access content faster.
    • NEGATIVE - the upload limits per week, especially on the basic/pro accounts are too restrictive.
    Mark Nowowiejski | TrustRadius Reviewer

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