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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Nimble

    Score7.5 out of 10
    N/ANimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.

    $15

    per month

    Scratchpad

    Score9.7 out of 10
    N/AScratchpad is a productivity tool for account executives, built for sales to update Salesforce, take sales notes, and daily todos. The software can be installed as a Google Chrome plugin or as a web application. It connects to Salesforce and provides an interface where sales professionals can keep all their notes, process workflows, spreadsheets, and tasks. Co-founders Pouyan Salehi and Cyrus Karbassiyoon started the company in San Francisco, California in 2019.

    $0

    per month

    Pricing
    NimbleScratchpad
    Editions & Modules
    Business
    $19.00
    Per User Per Month
    Free
    $0
    user / month *up to five users per company
    Premium
    $19
    per user / month (billed annually)
    Team
    $39
    user / month (billed annually)
    Business
    Custom pricing
    Offerings
    Pricing Offerings
    NimbleScratchpad
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    NimbleScratchpad
    Considered Both Products
    Nimble
    No answer on this topic
    Scratchpad, Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    16 Answers
    97%
    Would buy again
    30 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    15 Answers
    100%
    Delivers good value for the price
    26 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    16 Answers
    100%
    Happy with the feature set
    31 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    16 Answers
    100%
    Lived up to sales and marketing promises
    24 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    17 Answers
    100%
    Implementation went as expected
    19 Answers
    Features
    NimbleScratchpad
    Sales Force Automation
    Comparison of Sales Force Automation features of Nimble and Scratchpad
    Feature
    Nimble
    8.5
    30 Ratings
    8% above category average
    Scratchpad
    -
    Ratings
    Customer data management / contact management9.529 Ratings00 Ratings
    Workflow management8.428 Ratings00 Ratings
    Territory management8.724 Ratings00 Ratings
    Opportunity management8.128 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.429 Ratings00 Ratings
    Contract management8.523 Ratings00 Ratings
    Quote & order management6.621 Ratings00 Ratings
    Interaction tracking9.227 Ratings00 Ratings
    Channel / partner relationship management8.126 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Nimble and Scratchpad
    Feature
    Nimble
    8.1
    22 Ratings
    5% above category average
    Scratchpad
    -
    Ratings
    Case management7.922 Ratings00 Ratings
    Call center management8.220 Ratings00 Ratings
    Help desk management8.321 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Nimble and Scratchpad
    Feature
    Nimble
    8.7
    27 Ratings
    12% above category average
    Scratchpad
    -
    Ratings
    Lead management8.426 Ratings00 Ratings
    Email marketing9.026 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Nimble and Scratchpad
    Feature
    Nimble
    8.2
    29 Ratings
    6% above category average
    Scratchpad
    -
    Ratings
    Task management8.529 Ratings00 Ratings
    Billing and invoicing management8.418 Ratings00 Ratings
    Reporting7.725 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Nimble and Scratchpad
    Feature
    Nimble
    8.9
    27 Ratings
    15% above category average
    Scratchpad
    -
    Ratings
    Forecasting8.923 Ratings00 Ratings
    Pipeline visualization8.827 Ratings00 Ratings
    Customizable reports9.023 Ratings00 Ratings
    Customization
    Comparison of Customization features of Nimble and Scratchpad
    Feature
    Nimble
    8.6
    29 Ratings
    12% above category average
    Scratchpad
    -
    Ratings
    Custom fields9.029 Ratings00 Ratings
    Custom objects8.322 Ratings00 Ratings
    Scripting environment8.518 Ratings00 Ratings
    API for custom integration8.820 Ratings00 Ratings
    Security
    Comparison of Security features of Nimble and Scratchpad
    Feature
    Nimble
    9.3
    26 Ratings
    10% above category average
    Scratchpad
    -
    Ratings
    Single sign-on capability9.424 Ratings00 Ratings
    Role-based user permissions9.324 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Nimble and Scratchpad
    Feature
    Nimble
    8.4
    29 Ratings
    11% above category average
    Scratchpad
    -
    Ratings
    Social data8.429 Ratings00 Ratings
    Social engagement8.429 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Nimble and Scratchpad
    Feature
    Nimble
    8.8
    25 Ratings
    15% above category average
    Scratchpad
    -
    Ratings
    Marketing automation8.725 Ratings00 Ratings
    Compensation management8.919 Ratings00 Ratings
    Platform
    Comparison of Platform features of Nimble and Scratchpad
    Feature
    Nimble
    8.3
    27 Ratings
    9% above category average
    Scratchpad
    -
    Ratings
    Mobile access8.327 Ratings00 Ratings
    Best Alternatives
    NimbleScratchpad
    Small Businesses
    Salesflare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Paperflite
    Score8 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Paperflite
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NimbleScratchpad
    Likelihood to Recommend
    7.0
    (33 ratings)
    9.5
    (31 ratings)
    Likelihood to Renew
    7.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (19 ratings)
    9.5
    (2 ratings)
    Support Rating
    9.8
    (19 ratings)
    -
    (0 ratings)
    User Testimonials
    NimbleScratchpad
    Likelihood to Recommend
    Nimble
    This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
    Incentivized
    Read full review
    Scratchpad, Inc.
    Frankly, if I can do something in Scratchpad instead of Salesforce, I prefer Scratchpad because it's faster, easier, simpler, with a much more readable and useable interface. Salesforce has been getting requests to allow font size modification for over a decade and hasn't even done that. That's what sent me looking for something like Scratchpad. I sort of view it as a much more user-friendly UI to layover SF. It's faster and less frustrating than SF for frequent daily activities. It's great for creating notes and tracking tasks at a basic level in a much more user friendly environment than Salesforce. But it interacts w/ SF, which is great!
    Incentivized
    Read full review
    Pros
    Nimble
    • Importing contacts in the CRM is very much consist of easy steps.
    • It allows me to create, edit and view contacts records anywhere from the web.
    • It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
    • it is playing an excellent role in managing our all relations.
    Incentivized
    Read full review
    Scratchpad, Inc.
    • Scratchpad notes are super easy to use and link to Salesforce Opportunities.
    • Allows you to update all the necessary Salesforce opportunity fields without going into Salesforce.
    • Easy to use Task manager that helps you stay on track through the day.
    • Extremely easy to use and their CS team is always willing to provide training and help.
    Incentivized
    Read full review
    Cons
    Nimble
    • Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
    • Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
    Incentivized
    Read full review
    Scratchpad, Inc.
    • When pulling in Salesforce reports, it doesn't have full ability to do grouping/sorting.
    • When looking at pipeline view there's not an ability to expand the default view to see more than 5 people per group.
    • It'd be nice if comments would go as a task rather than a buzz.
    Incentivized
    Read full review
    Likelihood to Renew
    Nimble
    It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
    Read full review
    Scratchpad, Inc.
    No answers on this topic
    Usability
    Nimble
    The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
    Incentivized
    Read full review
    Scratchpad, Inc.
    So intuitive and user friendly
    Incentivized
    Read full review
    Support Rating
    Nimble
    It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
    Incentivized
    Read full review
    Scratchpad, Inc.
    No answers on this topic
    Alternatives Considered
    Nimble
    Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation. The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
    Incentivized
    Read full review
    Scratchpad, Inc.
    It doesn't. Scratchpad is more agile and much easier to use as a seller managing a large patch with lots of opportunities. SAP is robust but is far more complicated and involves a lot more inputs to get the same outputs that you can get with Scratchpad in half the time and effort.
    Incentivized
    Read full review
    Return on Investment
    Nimble
    • Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
    • A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
    Incentivized
    Read full review
    Scratchpad, Inc.
    • I save many hours a week using Scratchpad to simply manage my tasks.
    • I no longer waste time waiting for SFDC to load.
    • I can easily create opps, adjust the pipeline, and check to see if someone is already prospecting into an account.
    Incentivized
    Read full review
    ScreenShots