Nimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.
$15
per month
Workbooks
Score 4.9 out of 10
N/A
Workbooks offers cloud-based CRM, marketing automation and business applications to the mid-market. Workbooks includes order management and fulfillment, invoicing, and supplier management. Workbooks aims to provide a single 360° view of customers, where the information is accessible anytime, anywhere.
$30
per user/per month
Pricing
Nimble
Workbooks
Editions & Modules
Business
$19.00
Per User Per Month
Workbooks CRM Edition
$30
per user/per month
Workbooks Business Edition
$65
per user/per month
Offerings
Pricing Offerings
Nimble
Workbooks
Free Trial
Yes
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
Optional
Additional Details
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More Pricing Information
Community Pulse
Nimble
Workbooks
Features
Nimble
Workbooks
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Nimble
8.5
30 Ratings
9% above category average
Workbooks
7.7
9 Ratings
1% below category average
Customer data management / contact management
9.529 Ratings
8.59 Ratings
Workflow management
8.428 Ratings
8.27 Ratings
Territory management
8.724 Ratings
7.79 Ratings
Opportunity management
8.128 Ratings
8.89 Ratings
Integration with email client (e.g., Outlook or Gmail)
9.429 Ratings
6.49 Ratings
Contract management
8.523 Ratings
7.29 Ratings
Quote & order management
6.621 Ratings
7.68 Ratings
Interaction tracking
9.227 Ratings
6.48 Ratings
Channel / partner relationship management
8.126 Ratings
8.48 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Nimble
8.1
22 Ratings
6% above category average
Workbooks
6.3
8 Ratings
19% below category average
Case management
7.922 Ratings
6.28 Ratings
Call center management
8.220 Ratings
6.82 Ratings
Help desk management
8.321 Ratings
5.88 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Nimble
8.7
27 Ratings
13% above category average
Workbooks
7.3
7 Ratings
5% below category average
Lead management
8.426 Ratings
8.07 Ratings
Email marketing
9.026 Ratings
6.67 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Nimble
8.2
29 Ratings
7% above category average
Workbooks
7.5
9 Ratings
2% below category average
Task management
8.529 Ratings
7.77 Ratings
Billing and invoicing management
8.418 Ratings
6.88 Ratings
Reporting
7.725 Ratings
7.87 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Nimble
8.9
27 Ratings
16% above category average
Workbooks
8.6
8 Ratings
13% above category average
Forecasting
8.923 Ratings
8.28 Ratings
Pipeline visualization
8.827 Ratings
8.88 Ratings
Customizable reports
9.023 Ratings
8.88 Ratings
Customization
Comparison of Customization features of Product A and Product B
Nimble
8.6
29 Ratings
12% above category average
Workbooks
7.7
8 Ratings
1% above category average
Custom fields
9.029 Ratings
8.48 Ratings
Custom objects
8.322 Ratings
7.67 Ratings
Scripting environment
8.518 Ratings
7.56 Ratings
API for custom integration
8.820 Ratings
7.57 Ratings
Security
Comparison of Security features of Product A and Product B
Nimble
9.3
26 Ratings
11% above category average
Workbooks
7.5
8 Ratings
11% below category average
Single sign-on capability
9.424 Ratings
7.05 Ratings
Role-based user permissions
9.324 Ratings
8.07 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Nimble
8.4
29 Ratings
13% above category average
Workbooks
6.6
3 Ratings
11% below category average
Social data
8.429 Ratings
6.03 Ratings
Social engagement
8.429 Ratings
7.31 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Nimble
8.8
25 Ratings
17% above category average
Workbooks
6.9
6 Ratings
7% below category average
Marketing automation
8.725 Ratings
6.76 Ratings
Compensation management
8.919 Ratings
7.02 Ratings
Platform
Comparison of Platform features of Product A and Product B
This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
It's a really great system for small to medium organizations that are willing to spend some time thinking about how their workflow can be improved by designing processes which will allow them to streamline and automate their business. For people who are not serious about making a commitment to bettering their business, Workbooks may not be a correct fit. For instance there are a lot of features which many people think they don't need, but they haven't really spent the time to figure out what the needs of the business are. The nice thing about Workbooks is that you can turn off things you don't need, and then when the business demands, they will be there for you to utilize.
Sales process management from enquiry to delivery of product
This was previously on as many as 4 systems using excel and legacy applications such as the written word in log books
Automatic reporting for financial compliance: once built, the reporting process reduced the workload on a monthly basis from 2 days to 20 minutes
The FD loved it
The overall capability of the package enabled the sales force to rapidly pull our pertinent data for a sales call, plus managing time and resources better for increased efficiency
Business development and focussed marketing became so much easier, we noted that the process paid for itself many times over
There really isn't all that much, what I would like to see is an app to use on iDevices. Our sales team all have iPads for presentations etc.
While Workbooks works rather well with HTML 5, I would still like to see an app. I know it's in the making, but haven't seen anything of this as of yet.
I am sure that would increase productivity even further (if it's of the same standard as the main environment).
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
the product works. support has been good or great so far all has been great and we hope to get more from the product. we purchased for an initial year then renewed for a longer term, we have no regrets with this.
The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation. The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
We felt the high amount of customisation available from Workbooks was much more beneficial to us than the offerings from the larger CRM companies. We also liked the smaller company mentality of Workbooks as it reminded us of ourselves. Ultimately the price also paid a factor as Workbooks was more affordable for what we needed.
Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.