NinjaOne vs. Parallels Desktop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NinjaOne
Score 9.1 out of 10
N/A
NinjaOne (formerly NinjaRMM) is a security-oriented remote monitoring and management platform. It allows for manual customization as well as scripting and automation.N/A
Parallels Desktop
Score 8.7 out of 10
N/A
Parallels Desktop is a virtual user session solution built to run Windows on Macintosh computers without rebooting. It is designed for OS X Yosemite with one-click tuning.
$49.99
per license
Pricing
NinjaOneParallels Desktop
Editions & Modules
No answers on this topic
Parallels Desktop 16
$49.99
per license
Parallels Desktop Pro Edition
$49.99
per license/per year
Parallels Desktop
$79.99
per license
Parallels Desktop Pro Edition
$99
per license/per year
Parallels Desktop Business Edition
$99.99
per license/per year
Offerings
Pricing Offerings
NinjaOneParallels Desktop
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
More Pricing Information
Features
NinjaOneParallels Desktop
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
NinjaOne
9.2
24 Ratings
23% above category average
Parallels Desktop
-
Ratings
Remote monitoring9.122 Ratings00 Ratings
Network device monitoring8.122 Ratings00 Ratings
Activity Monitoring9.18 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
NinjaOne
8.7
24 Ratings
19% above category average
Parallels Desktop
-
Ratings
Patch Management9.023 Ratings00 Ratings
Policy-based automation9.324 Ratings00 Ratings
Remote Administration
Comparison of Remote Administration features of Product A and Product B
NinjaOne
-
Ratings
Parallels Desktop
8.9
24 Ratings
7% above category average
Screen sharing00 Ratings9.07 Ratings
File transfer00 Ratings9.821 Ratings
Instant message00 Ratings8.83 Ratings
Secure remote access with Smart Card authentication00 Ratings7.62 Ratings
Access to sleeping/powered-off computers00 Ratings8.68 Ratings
Over-the-Internet remote session00 Ratings8.97 Ratings
Initiate remote control from mobile00 Ratings9.01 Ratings
Remote management of servers & workstations00 Ratings9.03 Ratings
Remote Active Directory® management00 Ratings8.83 Ratings
Centralized management dashboard00 Ratings8.59 Ratings
Session record00 Ratings9.45 Ratings
Annotations00 Ratings8.64 Ratings
Monitoring and Alerts00 Ratings9.06 Ratings
Multi-platform remote control00 Ratings9.57 Ratings
Best Alternatives
NinjaOneParallels Desktop
Small Businesses
Barracuda RMM
Barracuda RMM
Score 8.8 out of 10
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Medium-sized Companies
Atera
Atera
Score 8.8 out of 10
mRemoteNG
mRemoteNG
Score 9.7 out of 10
Enterprises

No answers on this topic

Remote Desktop Services
Remote Desktop Services
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NinjaOneParallels Desktop
Likelihood to Recommend
9.3
(30 ratings)
9.4
(27 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(2 ratings)
Usability
8.0
(2 ratings)
10.0
(3 ratings)
Support Rating
9.1
(5 ratings)
9.0
(6 ratings)
Implementation Rating
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
NinjaOneParallels Desktop
Likelihood to Recommend
NinjaOne
NinjaOne is a great solution for an all-in-one software suite that will accomplish many goals in a single pain of glass. It is very beneficial for small IT teams that need to automate and jobs as much as possible.
Patch management solution may not be the best if you have a large 3rd party software library.
Read full review
Alludo
I often get asked, why not the "free" stuff (VirtualBox), and/or why not VMWare. VirtualBox, etc. are not as performant for interactive usage. I think they are fine for small applications, perhaps some enterprise app usage, but for developers, it's not good enough. VMWare has become too enterprisey and lacks some of the user-friendly stuff that Parallels focuses on. Ultimately, for developer types running OSes for deep tasks, Parallels is unrivaled.
Read full review
Pros
NinjaOne
  • With Ninja, we are able to have all of our IT tools and management under one umbrella making it extremely easy to keep an eye on all of our servers and workstations.
  • Their support team is OUTSTANDING and gives quick and helpful answers to our questions. Our account manager calls us personally to review any issues and ensure we are running smoothly.
  • Ninja gives us automated patch management of our important devices, and has a nice security log to see what's been done.
Read full review
Alludo
  • File Transfer - You can easily transfer files between Parallels virtualized desktops and the host desktop either through Copy and Paste functionality, or Drag and Drop. You can also configure shared folders.
  • Switch Between Virtual and Host Desktop - You can configure swipe gestures on a MacBook Pro to be able to switch between the virtualized and host desktop. You can also launch apps from the OS X Taskbar.
  • Performance - Apps in Parallels run quite smoothly on my 2015 MacBook Pro, as of 2020. Considering they are running on a 5-year-old computer, I give Parallels top marks for performance.
Read full review
Cons
NinjaOne
  • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
  • I would like it if NinjaOne also provided an MDM solution.
  • It would be nice is NinjaOne could integrate a PAM solution as well.
Read full review
Alludo
  • The ability to do snapshots, backups, and other types of branching for VMs is a little confusing and takes a bit to get used to
  • The Parallels tools frequently pop up windows advertising functionality, while this is helpful at times it can also happen when you are doing a presentation or typing in a password.
  • Careful using the VMs on a shared cloud drive such as Dropbox or OneDrive, there are hundreds and sometimes thousands of files which are updated when running a VM and this can clog up your Dropbox or OneDrive sync for minutes to hours even on a 2gb connection.
Read full review
Likelihood to Renew
NinjaOne
No answers on this topic
Alludo
Users are familiar with the application which will keep us going for a little while. However since we are seeing a decline for a need for the software, I wouldn't be surprised to find that this answer changes dramatically in the near future. We would probably keep it to some extent, but we would probably reduce our licensing count.
Read full review
Usability
NinjaOne
Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
Read full review
Alludo
It has a good integration, including the connection of peripherals. Taking files back and forth works well and I can attach my Home drive as a network drive in Windows. There is even integration with iCloud and other macOS services. There are also a few different display modes which are useful and fleixible (coherence, windowed, full-screen with multiple screens)
Read full review
Support Rating
NinjaOne
Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
Read full review
Alludo
So, this rating is a little skewed toward older behavior from Parallels, as I haven't had to contact them recently. However, in an older version of Parallels, an "update" included pop-ups urging users to upgrade to the latest version, implying that their current version wouldn't work for the latest MacOS. I found it very frustrating to be getting ads for a new version of the software in a version I had already paid for. I contacted support about this and got a generic, uncaring response. It was pretty disappointing.
Read full review
Implementation Rating
NinjaOne
No answers on this topic
Alludo
The only advice I can provide is think about who is using the product and build the image based on the true needs of the user.
Read full review
Alternatives Considered
NinjaOne
Ninja is much easier to use that anything I've worked with in the past. We selected Ninja because we felt the learning curve for the team would be the fastest, and the roadmap for the product shows its evolving quickly. Can't say that for many of the other platforms I've worked with in the past. Great account management. Great Product overall.
Read full review
Alludo
Main two features that made the balance decission go to the Parallels Desktop were the possibility to pause the Windows partition easily (allowing to consume less resources in Mac and save battery) and the other one is the user interface feature called "Coherence" with allows you to show the Windows application windows as if they were native to the macOS, allowing for a better user experience.
Read full review
Return on Investment
NinjaOne
  • Pos - Ninja has replaced 3 other software we used for monitoring, Remote Access
  • Pos - Have deployed ticketing to end users for better tracking of issues
  • Neg - Nothing bad about ninja but our teams workload has increased to take care of ticket tracking -
Read full review
Alludo
  • Avoid extra costs: majority of users have a Mac, so if they needed to dod something that is Windows related, it will require to users have an extra computer to do that tasks, and this have a lot of costs
  • Developers have more concerns how websites behaves on Windows only browsers, which increased the satisfaction of users
Read full review
ScreenShots

NinjaOne Screenshots

Screenshot of NinjaRMM DashboardScreenshot of NinjaRMM Mobile AppScreenshot of NinjaRMM AutomationScreenshot of NinjaRMM Device DetailsScreenshot of NinjaRMM Network Monitoring - NetFlowScreenshot of NinjaRMM Virtual Machine Monitoring