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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NinjaOne

    Score9.2 out of 10
    N/AThe NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access. NinjaOne aims to give organizations' employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.N/A

    Trellix ePolicy Orchestrator

    Score7 out of 10
    N/ATrellix ePolicy Orchestrator (formerly McAfee ePolicy Orchestrator) software centralizes and streamlines management of endpoint, network, data security, and compliance solutions.N/A
    Pricing
    NinjaOneTrellix ePolicy Orchestrator
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    NinjaOneTrellix ePolicy Orchestrator
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsNinjaOne is a subscription typically billed annually and sold through channel partners. Monthly billing is nonstandard but billed on a case by case basis.—
    More Pricing Information
    Community Pulse
    NinjaOneTrellix ePolicy Orchestrator
    Considered Both Products
    NinjaOne
    No answer on this topic
    Trellix (Musarubra US LLC)
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    64 Answers
    100%
    Would buy again
    8 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    61 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    64 Answers
    100%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    54 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    57 Answers
    75%
    Implementation went as expected
    6 Answers
    Features
    NinjaOneTrellix ePolicy Orchestrator
    Threat Intelligence
    Comparison of Threat Intelligence features of NinjaOne and Trellix ePolicy Orchestrator
    Feature
    NinjaOne
    -
    Ratings
    Trellix ePolicy Orchestrator
    6.6
    1 Ratings
    20% below category average
    Network Analytics00 Ratings5.01 Ratings
    Threat Recognition00 Ratings6.01 Ratings
    Vulnerability Classification00 Ratings7.01 Ratings
    Automated Alerts and Reporting00 Ratings7.01 Ratings
    Threat Analysis00 Ratings8.01 Ratings
    Threat Intelligence Reporting00 Ratings7.01 Ratings
    Automated Threat Identification00 Ratings6.01 Ratings
    Vulnerability Management Tools
    Comparison of Vulnerability Management Tools features of NinjaOne and Trellix ePolicy Orchestrator
    Feature
    NinjaOne
    -
    Ratings
    Trellix ePolicy Orchestrator
    6.0
    1 Ratings
    32% below category average
    IT Asset Realization00 Ratings7.01 Ratings
    Authentication00 Ratings5.01 Ratings
    Configuration Monitoring00 Ratings6.01 Ratings
    Web Scanning00 Ratings6.01 Ratings
    Vulnerability Intelligence00 Ratings6.01 Ratings
    Best Alternatives
    NinjaOneTrellix ePolicy Orchestrator
    Small Businesses
    Avast CloudCare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Action1
    Score9.4 out of 10
    Tenable Nessus
    Score8.8 out of 10
    Enterprises
    ManageEngine Endpoint Central
    Score9 out of 10
    Tenable Vulnerability Management
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NinjaOneTrellix ePolicy Orchestrator
    Likelihood to Recommend
    9.3
    (71 ratings)
    7.0
    (14 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    9.3
    (13 ratings)
    -
    (0 ratings)
    Availability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (6 ratings)
    8.2
    (4 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    1.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    1.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    1.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    NinjaOneTrellix ePolicy Orchestrator
    Likelihood to Recommend
    NinjaOne
    Well suited for support and management of a large fleet of endpoints, particularly across multiple regions and locations. Its well suited for MSPs for this reason. Its also effective for managing patching and updates for server infrastructure, where some other products are unable to manage. Its useful being able to access these features across multiple networks and domains. There is an option to monitor network equipment such as switches, but it didn't provide any information that wasn't already provided in the switches cloud portal.
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    [McAfee ePolicy Orchestrator] seems to be better suited to large enterprise applications... I don't feel it really suits the or self-managed SMB market. The general joe is not going to understand how to wield this product to it's full potential. For those of us managing large networks, this is a very ideal product for managing multiple sites and users.
    Incentivized
    Read full review
    Pros
    NinjaOne
    • Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
    • Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
    • OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
    • Support: NinjaOne support is always very prompt and helpful.
    • Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
    • Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    • Static malware scans for known bad processes and files works well and can be schedules on endpoints easily
    • Preventing users from accessing USB drives and other peripherals is easily configured. We can also allow users to access to USB drives with user codes for the times they need it for business reasons.
    • ePO provides access into our MSME software so that we're not managing many different products from different locations.
    • In recent years the console has gotten much easier to navigate even though there is a ton of information to be accessed.
    Incentivized
    Read full review
    Cons
    NinjaOne
    • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
    • I would like it if NinjaOne also provided an MDM solution.
    • It would be nice is NinjaOne could integrate a PAM solution as well.
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    • It has a slow mechanism when adding custom threat feeds. For example, if McAfee didn't have a signature or detection about a new virus and we try to add it to our console it is like a really big process in adding that to our available signatures.
    • Whenever a scan is performed, the system CPU utilization goes up 100 percent.
    • Installation fails due to difference in timestamp when we try to shuffle between packages.
    Read full review
    Likelihood to Renew
    NinjaOne
    We already did. After evaluating many platforms, we found the cybersecurity of the company, its development direction, and the performance of the platform to be far superior at its price point.
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    No answers on this topic
    Usability
    NinjaOne
    NinjaOne is easy to use, intuitive, and provides great value for our organization specifically with inventory tracking and patch management. There is also a wealth of control from an RMM perspective that we have over our fleet of hardware as well as customer websites. The communications with our account representative is outstanding as well. I'd highly recommend for organizations to engage with NinjaOne, and this is from a user who's used other RMM's and related software offerings at different MSP's. Go NinjaOne!
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    No answers on this topic
    Reliability and Availability
    NinjaOne
    Availability is very good
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    No answers on this topic
    Performance
    NinjaOne
    The software loads quickly for the most part
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    No answers on this topic
    Support Rating
    NinjaOne
    Ninja support has always been top notch. They have always been responsive and efficient both in troubleshooting issues or talking to me at a high-level about on-going improvements or needed changes. Both sales and Technical support has been good and I've been very pleased with the Customer service we have received from Ninja
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    McAfee support is definitely GREAT! It is one of the best technical support on a business level. GOLD support is recommended to business. Their website is easy and quick to create a ticket. Their technical team usually responds right away with an email or call. Via call and web they provide a full and complete support until the issue is resolved. The best, most of the time they explain in detail what is the issue, the reason and how to resolve it.
    Incentivized
    Read full review
    In-Person Training
    NinjaOne
    Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    No answers on this topic
    Online Training
    NinjaOne
    It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    No answers on this topic
    Implementation Rating
    NinjaOne
    Use of Organizations and locations
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    No answers on this topic
    Alternatives Considered
    NinjaOne
    NinjaOne has the most rounded set of features however I believe all of the programs have there own plus and minus points. We use a mixture of programs however NinjaOne is the most heavily used.
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    I have used Symantec Endpoint Encryption before. Symantec and EPO are both good in their own ways. EPO allows integration of other McAfee products. I have been using ePolicy Orchestrator for years. I have a lot of experience with the product. That is why I like it.
    Incentivized
    Read full review
    Scalability
    NinjaOne
    Overall the software is very reliable
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    No answers on this topic
    Return on Investment
    NinjaOne
    • Allowed us to use our full IT staff in remote offices to troubleshoot
    • The quick site response times helps reduce the time spent trying to find, connect, and fix systems
    • The ease of use creates confidence from our users that we can quickly fix their problems from anywhere in the world.
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    • Peace of mind that your environment is safe and secure.
    • Keep your network environment up and running.
    • Additional resources (consulting or training) may be required if not familiar with the product.
    • Very complex to setup and configure ( training may be required).
    • Once configured, it will take care of almost 80% of your tasks.
    Incentivized
    Read full review
    ScreenShots

    NinjaOne Screenshots

    Screenshot of the NinjaOne dashboardScreenshot of the NinjaOne mobile appScreenshot of NinjaOne automationScreenshot of NinjaOne device detailsScreenshot of NinjaOne network monitoring - NetFlowScreenshot of NinjaOne virtual machine monitoring