Likelihood to Recommend If you are looking for an affordable solution to RMM that just works, you should consider using NinjaOne. Their platform allows you to lock down the installation and prevent uninstallation by end users, it allows for direct ticket integration within the sys tray icon, and it is a very consistent product that will stay running when it is in use. That is not always the case with RMM solutions and for the price, NinjaOne is great.
Read full review Trellix (FireEye + McAfee)
It’s a dedicated Network Advanced Threat Detection and Prevention solution. Easy maintenance and low operating costs fit perfectly for SMEs. Variety of appliance selection makes NX the perfect choice for large enterprises. As it’s a dedicated solution with its own appliance, price is higher compared to NGTP add on solutions. FireEye is an ecosystem therefore when you’ve the EX or HX vice versa, you should be looking to NX. Otherwise, you’re missing the threat intel exchange on the network side reverse is the true. Sizing is important before the purchase, if you select a low end model for a busy network you lose your initial investment. For multiple NX deployments I highly recommend CMS. Without CMS you’ll lose the threat intel exchange and this will negatively reduce the risk scores.
Read full review Pros Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems. Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy. OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up. Support: NinjaOne support is always very prompt and helpful. Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne. Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own. Read full review Trellix (FireEye + McAfee)
Advanced detection of targeted attacks. Mandiant team effort is a big plus. Inline mitigation capabilities particularly well. Different deployment models for specific needs. License and information sharing selection 1 way or 2 way mode. Frequent updates. Low false positive rates. FireEye sandboxing is immune to sandboxing attacks. Central management (CMS) capabilities for managing several NX's. Extra IPS/IDS functionality in the product. Smartvision specific to lateral movement detection. Upgrades and updates with zero down time. Local FireEye support is superb. Multiple deployment scenarios (span, inline) in the same NX for different interface pairs. SSL inspection support. No need to maintain, build or updates the images. It's highly automatic. Read full review Cons NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices. I would like it if NinjaOne also provided an MDM solution. It would be nice is NinjaOne could integrate a PAM solution as well. Read full review Trellix (FireEye + McAfee)
Very first detected APT sample can pass the NX even it's inline blocking mode. Performance optimization for busy networks is cumbersome. CMS does not provide all the management capabilities, CLI or local config. Should be done for advanced customization. Constant limitations of tcpdump/ packet capture for 10G interfaces. IPS functionality is a bit cumbersome, not a full feature IPS, lack of signatures and customization of IPS signatures. It's not a full NDR solution or a UBA solution. Lack of device or user mapping. Forensics is based on the specific APT. May not provide the whole story and need some additional tools. You cannot make manual submission to NX (needs AX). You cannot access the kernel directly for deep analy[sis] or troubleshooting (assist from FireEye Support should be taken). Read full review Likelihood to Renew I have not had any real issues with NinjaOne and as long as it keeps doing what it is meant to do, I do not plan on looking elsewhere. I need software to be stable and NinjaOne is stable.
Read full review Trellix (FireEye + McAfee)
Usability Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
Read full review Trellix (FireEye + McAfee)
Support Rating Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
Read full review Trellix (FireEye + McAfee)
Alternatives Considered NinjaOne has more overall features than these competitors bundled in their package. Both of these other products have separate add-ons that will accomplish the additional features that NinjaOne bundles in. While it seems that both may be slightly more powerful when it comes to the overall RMM software, NinjaOne has a much cleaner UI and makes it much easier to work in. NinjaOne also seems to always be growing and implementing solutions that customer ask for, without any additional up-charges. These competitors seem to have their finished product and additional add-ons like ticketing are completely separate offerings that are both separate charges and a completely different product all together
Read full review Trellix (FireEye + McAfee)
FireEye NX is a solid product. It gives you sustainable security throughout the organization. NX detection engines are more capable compared to others. Its catch rate is higher, FP rate is lower, [and] speed is awesome. NX can work for highly regulated environments with 1 way solution. Operation costs are much lower. Software quality is very good. It may have bugs, but these bugs do not compromise the security in general. SOC team loves the FireEye NX for its pinpoint detection capabilities. Local and partner support is exceptional.
Read full review Return on Investment Seeing as how we are a remote/hybrid workforce, using NinjaOne has saved us hundreds of hours in remote management. If we did not use Ninja and then migrated to using Ninja, it would pay for itself in one or two months for a whole years worth of costs! Read full review Trellix (FireEye + McAfee)
As [a] financial company on the digital markets, we need to be safeguard for 0days and targeted attacks. FireEye NX provides the best updated protection with its enhanced capabilities. Security score based on detection/prevention metrics [is] very high ensuring the highest level of security. APTs in our region successfully detected and mitigated by the NX. For the ROI, in a six month period FireEye is paying off its [investment]. One negative thing, especially with increasing network bandwidths, [is that] you need to make [the] investment every two or three years. Read full review ScreenShots Trellix Network Security Screenshots