TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Nintex

    Score7.9 out of 10
    N/ANintex offers a platform that helps companies discover, automate, and optimize business processes.

    $480

    Minimum 1,000 users per user

    PlanPlus

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    PlanPlus Online is planning and organization software that integrates productivity tools into a complete customer relationship management solution.

    $34.99

    Per User per Month

    Pricing
    NintexPlanPlus
    Editions & Modules
    Enterprise - Process Platform
    $480
    Minimum 1,000 users per user
    PlanPlus Online Professional Edition
    $34.99
    Per User per Month
    PlanPlus Online Planner Edition
    $69.99
    Per/Year
    PlanPlus Online Business Edition
    $199.99
    per 5 users/per month
    Offerings
    Pricing Offerings
    NintexPlanPlus
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptional$1,500 Up to 12 hours of Account Configuration Assistance Setup Include: Provision accounts and licenses (1hr), Kick-off Call (1 hr), and 10 additional hours of account configuration assistance to be used toward the following items, as needed by customers internal administrator: User Setup, Record Access, & Personal Preferences; Data Migration; Custom Fields & Page Layouts; Web-forms & Surveys; Views & Reports; Standard Sales Processes; Project Templates. Exact accomplishments may vary from this list based on Administrator's skills and requirements.
    Additional Details——
    More Pricing Information
    Community Pulse
    NintexPlanPlus
    Considered Both Products
    Nintex
    No answer on this topic
    PlanPlusOnline
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    94 Answers
    No answers on this topic
    Delivers good value for the price
    92%
    Delivers good value for the price
    85 Answers
    No answers on this topic
    Happy with the feature set
    95%
    Happy with the feature set
    107 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    69 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    78 Answers
    No answers on this topic
    Features
    NintexPlanPlus
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Nintex and PlanPlus Online
    Feature
    Nintex
    6.6
    190 Ratings
    16% below category average
    PlanPlus Online
    -
    Ratings
    Dashboards6.6176 Ratings00 Ratings
    Standard reports6.8179 Ratings00 Ratings
    Custom reports6.4143 Ratings00 Ratings
    Process Engine
    Comparison of Process Engine features of Nintex and PlanPlus Online
    Feature
    Nintex
    7.0
    258 Ratings
    17% below category average
    PlanPlus Online
    -
    Ratings
    Process designer7.6230 Ratings00 Ratings
    Process simulation5.021 Ratings00 Ratings
    Business rules engine7.7198 Ratings00 Ratings
    SOA support7.0174 Ratings00 Ratings
    Process player7.357 Ratings00 Ratings
    Support for modeling languages6.014 Ratings00 Ratings
    Form builder8.0228 Ratings00 Ratings
    Model execution7.7181 Ratings00 Ratings
    Collaboration
    Comparison of Collaboration features of Nintex and PlanPlus Online
    Feature
    Nintex
    9.0
    18 Ratings
    8% above category average
    PlanPlus Online
    -
    Ratings
    Social collaboration tools9.018 Ratings00 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of Nintex and PlanPlus Online
    Feature
    Nintex
    10.0
    23 Ratings
    21% above category average
    PlanPlus Online
    -
    Ratings
    Content management10.023 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Nintex and PlanPlus Online
    Feature
    Nintex
    -
    Ratings
    PlanPlus Online
    8.6
    3 Ratings
    9% above category average
    Customer data management / contact management00 Ratings10.03 Ratings
    Workflow management00 Ratings9.03 Ratings
    Territory management00 Ratings7.03 Ratings
    Opportunity management00 Ratings10.03 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings10.03 Ratings
    Contract management00 Ratings7.03 Ratings
    Quote & order management00 Ratings5.02 Ratings
    Interaction tracking00 Ratings10.03 Ratings
    Channel / partner relationship management00 Ratings9.03 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Nintex and PlanPlus Online
    Feature
    Nintex
    -
    Ratings
    PlanPlus Online
    9.0
    3 Ratings
    16% above category average
    Case management00 Ratings9.03 Ratings
    Call center management00 Ratings9.03 Ratings
    Help desk management00 Ratings9.02 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Nintex and PlanPlus Online
    Feature
    Nintex
    -
    Ratings
    PlanPlus Online
    10.0
    3 Ratings
    26% above category average
    Lead management00 Ratings10.03 Ratings
    Email marketing00 Ratings10.03 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Nintex and PlanPlus Online
    Feature
    Nintex
    -
    Ratings
    PlanPlus Online
    9.7
    3 Ratings
    23% above category average
    Task management00 Ratings10.03 Ratings
    Billing and invoicing management00 Ratings9.02 Ratings
    Reporting00 Ratings10.03 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Nintex and PlanPlus Online
    Feature
    Nintex
    -
    Ratings
    PlanPlus Online
    9.7
    3 Ratings
    24% above category average
    Forecasting00 Ratings10.03 Ratings
    Pipeline visualization00 Ratings10.03 Ratings
    Customizable reports00 Ratings9.03 Ratings
    Customization
    Comparison of Customization features of Nintex and PlanPlus Online
    Feature
    Nintex
    -
    Ratings
    PlanPlus Online
    8.5
    3 Ratings
    11% above category average
    Custom fields00 Ratings10.03 Ratings
    Custom objects00 Ratings9.03 Ratings
    Scripting environment00 Ratings8.02 Ratings
    API for custom integration00 Ratings7.02 Ratings
    Security
    Comparison of Security features of Nintex and PlanPlus Online
    Feature
    Nintex
    -
    Ratings
    PlanPlus Online
    7.0
    3 Ratings
    18% below category average
    Single sign-on capability00 Ratings6.01 Ratings
    Role-based user permissions00 Ratings8.03 Ratings
    Social CRM
    Comparison of Social CRM features of Nintex and PlanPlus Online
    Feature
    Nintex
    -
    Ratings
    PlanPlus Online
    8.0
    2 Ratings
    6% above category average
    Social data00 Ratings8.02 Ratings
    Social engagement00 Ratings8.02 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Nintex and PlanPlus Online
    Feature
    Nintex
    -
    Ratings
    PlanPlus Online
    9.5
    3 Ratings
    23% above category average
    Marketing automation00 Ratings10.03 Ratings
    Compensation management00 Ratings9.02 Ratings
    Platform
    Comparison of Platform features of Nintex and PlanPlus Online
    Feature
    Nintex
    -
    Ratings
    PlanPlus Online
    8.0
    3 Ratings
    5% above category average
    Mobile access00 Ratings8.03 Ratings
    Best Alternatives
    NintexPlanPlus
    Small Businesses
    Process Street
    Score8.2 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    TIBCO® BPM Enterprise
    Score8 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    IBM Business Automation Workflow
    Score10 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NintexPlanPlus
    Likelihood to Recommend
    7.4
    (302 ratings)
    10.0
    (3 ratings)
    Likelihood to Renew
    2.7
    (34 ratings)
    -
    (0 ratings)
    Usability
    7.6
    (23 ratings)
    8.0
    (1 ratings)
    Availability
    8.9
    (7 ratings)
    -
    (0 ratings)
    Performance
    9.7
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    8.7
    (24 ratings)
    10.0
    (1 ratings)
    In-Person Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.8
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (12 ratings)
    -
    (0 ratings)
    Configurability
    8.8
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    9.8
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    9.8
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.7
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.7
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    NintexPlanPlus
    Likelihood to Recommend
    Nintex
    We use Nintex to automate fundraising outreach at scale. It helps us send personalized emails to a large contact list, and we’d also like to automate follow-ups when there’s no reply.
    If you need highly customized solutions or clean, fully controllable code, I wouldn’t recommend Nintex. It has many features, but it’s not the same as building your own system from scratch. That said, it can save a lot of time for standard automation workflows.
    Incentivized
    Read full review
    PlanPlusOnline
    I would recommend this for businesses that have the time to invest in doing things the right way. Garbage in equals garbage out. If you can get over the somewhat steep learning curve and adopting their process this product would be a good fit. If you are short on time (and maybe cash) you may want to look for a simpler and less expensive solution.
    Incentivized
    Read full review
    Pros
    Nintex
    • Integrations with other services using various secure authentication methods, along with the seamless integration with SharePoint, are the icing on the cake. This makes it superior to other BPM tools available in the market.
    • Flexibility in application development - The diverse configurable properties offer multiple ways to utilise the controls and events, affording the flexibility to expand your scope and enabling the creation and use of processes in a myriad of ways.
    • The streamlined and efficient deployment process significantly accelerates release management, allowing for faster and smoother implementation of updates and new features.
    • The user interface of the pages offers a more refined and appealing look and feel compared to most other BPM tools.
    Incentivized
    Read full review
    PlanPlusOnline
    • Weekly and Monthly Planner is very productive.
    • Task Delegation and Pipeline Tracker are easy to use and efficient.
    • Goal Planning helped us as well to identify our chances.
    Incentivized
    Read full review
    Cons
    Nintex
    • If you are creating a process with parallel subprocesses, there's no way to see, in a single view in Nintex, all the steps for the subprocesses. You have to view each sub-process in its own view, so it's hard to see what's going on at a high level.
    • There isn't an easy way to filter the processes by another user (not yourself) in Nintex. There is a report that shows processes and objects by user, but that's not as convenient. This is something that I've seen in other tools (OpenPages by IBM) so I am surprised that it is missing.
    • Nintex doesn't really have a way to capture iterative processes (which we have a lot of). It's designed for linear processes.
    Incentivized
    Read full review
    PlanPlusOnline
    • When it came time to move on due to larger issues the friendliness was not there from the account reps. We did not leave due to them, but due to our growth and need for more.
    • The inability to make personalized the labels for our insurance terms.
    Incentivized
    Read full review
    Likelihood to Renew
    Nintex
    We are currently investigating which collaboration platform best suits our needs. Chances are that we move to SharePoint Online and then we're going to also consider the microsoft power platform (power automate and power apps) to develop forms and workflows. Aspecially the pricing model for the cloud is currently a blocking factor to go for the Nintex solution in the Cloud.
    Incentivized
    Read full review
    PlanPlusOnline
    No answers on this topic
    Usability
    Nintex
    Based on the on-prem experience with this tool, I believe that they have a lot of potential to help the online version catch up to where the on-prem left off. Nintex developed their online version and it is not as fully formed or capable compared to the on-prem version, and the licensing model scales back what we would have liked to be an expansion or at least continuous improvement of existing flows. It is also not near as user friendly specifically to non-developers and has an uncanny similarity to Microsoft Flow in the online instance. Consistent with my reviews of the tool - I believe they have some good approaches to design thinking that, if translated well from on-prem to online, could make this a clear winner again.
    Incentivized
    Read full review
    PlanPlusOnline
    It's great once you get the hang of it. I feel like it could be cleaned up a little. Some elements could be moved around or hidden. Overall it's a solid UI
    Incentivized
    Read full review
    Reliability and Availability
    Nintex
    The Nintex Process Platform has never crashed or had any availability issues during my usage. However there was an issue that was of my own making that caused a slowdown of the system. I had set up a process to run once a day and check for employees on a list that had certain parameters selected, and for some reason that I had to troubleshoot, the process instead ran constantly, which filled the cache quickly. I ended up having to dismantle that process so the system didn't crash.
    Incentivized
    Read full review
    PlanPlusOnline
    No answers on this topic
    Performance
    Nintex
    Unlike any other process automation product out there. Not only is it a low-code, easy to use tool for building processes in environments like SharePoint or Salesforce, they have really started to expand their tool-set by offering tools to manage other things like process mapping, RPA, mobile,etc.
    Incentivized
    Read full review
    PlanPlusOnline
    No answers on this topic
    Support Rating
    Nintex
    The support team works as fast as they can and they are usually fast to solver the issues. Sometimes they need more time to solve one of them because our workflows and so on are more complex than usual clients.
    Incentivized
    Read full review
    PlanPlusOnline
    There are some cases where we just need something simple to get the job done. In our case, we needed a solution with a lot features for our complex setup. A lot of CRMs fell short. PlanPlus Online didn't. They had everything we needed. We didn't have to rely on multiple disparate solutions, and it was within our budget.
    Incentivized
    Read full review
    In-Person Training
    Nintex
    The trainer addressed the smallest queries in a friendly and timely manner; He walked us through all the necessary products we were using
    Incentivized
    Read full review
    PlanPlusOnline
    No answers on this topic
    Online Training
    Nintex
    I used the Nintex training software, it was easy to watch and follow along. It didn't go too fast and was descriptive enough to understand what the steps needed were in order to produce efficient workflows and user friendly forms.
    Incentivized
    Read full review
    PlanPlusOnline
    No answers on this topic
    Implementation Rating
    Nintex
    1.Start with Simple Workflows: Begin with basic workflows to gain user confidence before tackling complex processes.
    2.Involve Stakeholders Early: Engage business users and IT early to align workflows with real business needs.
    3.Comprehensive Training: Invest in user training to ensure smooth adoption and reduce resistance.
    4.Leverage Prebuilt Templates: Use Nintex’s templates to speed up implementation and maintain consistency.
    5.Iterate and Optimize: Continuously improve workflows based on user feedback and performance metrics.
    Incentivized
    Read full review
    PlanPlusOnline
    No answers on this topic
    Alternatives Considered
    Nintex
    Microsoft environment does not have the scalability of Nintex; it is perfect for small and medium-sized companies, especially in environments where Microsoft environment is almost entirely used. Although Microsoft offers options to connect to other applications, its platform lacks the development and robustness that Nintex provides. Nintex not only covers Microsoft environments but also Google and other important platforms.
    Incentivized
    Read full review
    PlanPlusOnline
    PlanPlus Online is much nicer than Salesforce and also much faster.
    Incentivized
    Read full review
    Scalability
    Nintex
    The scalability is really bottlenecked by the imagination of the user. I was able to make processes for my own personal usage, making my daily tasks easier. I was also able to make processes that affected hundreds of employees, making large standardization and efficiency gains. So either way, the system is used the same way, and I was the limiting factor.
    Incentivized
    Read full review
    PlanPlusOnline
    No answers on this topic
    Return on Investment
    Nintex
    • People have woken up to the amount of overlap after mapping their processes.
    • People can be resistant to process changes. You need to have the support from above or support from the 'business' that you are process changing to be able to see the positive impacts.
    • Numbers talk. if you can get a general salary figure from your HR dept to show savings for 'employee bands', then when you present reports, they will be all the richer in data.
    Incentivized
    Read full review
    PlanPlusOnline
    • Better lead management
    • Increased lead efficiencies with drip programs
    Incentivized
    Read full review
    ScreenShots

    Nintex Screenshots

    Screenshot of Nintex Automation CE, a complete agentic business orchestration platform — unifying process intelligence, agentic workflow orchestration, and AI-driven solution building in one governed platform.Screenshot of the Nintex K2 dashboard. The application offers on-premises and hosted solutions that brings together advanced orchestration, control, and scalability, and security into a single platform.

    PlanPlus Screenshots

    Screenshot of Mobile interface on iPadScreenshot of Mobile interface on iPhoneScreenshot of Desktop browser interfaceScreenshot of Another screenshot of desktop browser interface