Workflows gave me my day back!
Software Version
Nintex Workflow for Sharepoint
Overall Satisfaction with Nintex Process Platform
- Easy to pick up, very intuitive
- Scalable for small tasks or large
- Transparent operation if troubleshooting is needed
- If a workflow doesn't work, maybe a button to send the entire workflow to customer service of some sort to debug
- More gui to enhance the drag and drop functionality
- Options to automate purging history of workflows
- Less repetitive tasks for me means I have more time to do what's important
- Being able to track the workflows allows me to verify that people received E mails, even if I don't remember sending them
- Opens up many more opportunities to make my team more efficient
My current usage of the Nintex Process Platform is integrated into a Sharepoint system that my company uses to build team resources and homepage. In a call-center environment, we often have lists of questions to ask in a diverging branch design, where the answer to the previous question dictates which question to ask next. Nintex allow me to create forms that alter their questions in real time, shifting the questions yet to fill out based on the answers to answers already submitted. This real time flexibility allows for more targeted responses without bombarding people with white noise of questions that are not relevant to their individual inquiries and needs.
Another situation the Nintex Process Platform is used is in employee training tracking. We have a list of all our employees, and due to staggered hiring dates, often they are at different stages of training. Nintex allows us to build processes to track their progress and alert us of upcoming milestones, so that we can update their system access accordingly.
Nintex Process Platform Feature Ratings
Using Nintex Process Platform
- Automating repetitive tasks
- Running reoccurring reports based on certain data thresholds
- Compressing complicated, multi-step processes into a single button click
- Checking the current date daily, and when the current date matches the date representing 3 months after initial hire, automatically emailing workforce management to alert them that the 90 day training period had completed
- Being able to manage PTO requests, informing leaders of PTO requests and automatically approving or rejecting time off if the system finds too many other employees are already off that day
- Similar to the above issue but regarding training, being able to manage agent schedules and call center volume needs while planning for offline training sessions.
Evaluating Nintex Process Platform and Competitors
- Price
- Product Features
Nintex Process Platform Implementation
Nintex Process Platform Training
- no training
Configuring Nintex Process Platform
Nintex Process Platform Support
Pros | Cons |
---|---|
None | None |
Using Nintex Process Platform
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Well integrated Consistent Quick to learn Convenient Feel confident using | Requires technical support Lots to learn |
- Setting up automatic emails based on certain inputs
- Starting a new process from scratch, or editing current processes
- The initial learning curve, despite it not being too steep
- Re-learning the new system compared to the old workflow version
Nintex Process Platform Reliability
Integrating Nintex Process Platform
- Sharepoint
- Single Signon
Relationship with Nintex
Upgrading Nintex Process Platform
- Seems more user friendly from a user POV
- More streamlined usability for novice users