Likelihood to Recommend It's is absolutely well suited for all daily reporting/documentation needs, also since it essentially 'self archives' you can revisit past projects by logging into the admin panel faster than going to my own archived job files. It saved our skin by documenting where a bad GC Superintendent had been giving false information to the office, and we were able to prove our conditions/progress and alleviate the issue. It's very well suited for large projects, and ongoing projects. A bit less suited for small fast service type projects. We keep one 'service' job open to document the fast turn over stuff to alleviate that issue.
Read full review Easy sub-contractor management ability, time tracking, resource planning and the easy tracking of project equipment using Raken is even enjoyable. Team coordination and project comments and recording sharing among the team members, this is a great tool for that.
Read full review Pros As a delay has occurred in the field, the foremen are able to report it immediately. The project manager now gets this information as it happened, not just trying to remember the next time they talk or see each other. As an RFI arises, the foremen can ask their questions immediately so that the PM can address it right away. We input our manpower on a daily basis, which helps us project where we are as it pertains to hours on a job. Read full review Great iPhone application - The application makes reporting and adding photos very easy. It's easy to navigate different days and reports. Or to find keywords or subcontractors and when they performed work. Read full review Cons Difficult to bring back reports from the archives. I don't archive any more; I just sequentially date my projects and keep them all live. Notevault is set up for normal work shifts. But I mostly work night shifts from about 10 pm to 6 am. You then have to sort and filter the notes from two separate "days" in the system to get a coherent report from a single night shift. I live with it, but I don't like it. Read full review Sometimes the app will run slow or crash on the guys in the field. It doesn't happen too often though. An easier way to download all project Daily Reports at one time. Read full review Likelihood to Renew It flat works and has paid for itself quickly.
Read full review Usability Simple use of functions. Majority of people can become familiar with this product fairly quick
Read full review Support Rating Raken has an excellent support team. Raken are pretty prompt with getting back to you. Raken also has a convenient chat feature on their website. All their support members are friendly and are good at helping you understand and resolve your issues.
Read full review Alternatives Considered I have used both Raken and NoteVault. It is my preference to use NoteVault due to the simplicity of it. Raken tended to be a bit cumbersome. I did not like the photo features used with Raken as opposed to the very simple straight forward approach with NoteVault
Read full review Vista is TTI's accounting software program. It is extremely well suited for the construction projects. Team, which is similar to Raken, is more advance however the program is also more expensive.
Read full review Return on Investment Daily reports get published the following day after downloaded to NoteVault. From an executive standpoint, I am able to track the progress of each project on a daily basis and to be able to focus my efforts to the project that needs help. Read full review Less need to travel to each job site. Automated emailed reports to clients reduces the number of meetings/conversations about what is happening on the project. Read full review ScreenShots