What users are saying about
3 Ratings
11 Ratings
3 Ratings
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Score 8 out of 100
11 Ratings
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Score 7.4 out of 100

Likelihood to Recommend

Novi Survey

Novi Survey works really well as a cost-effective option for companies looking to provide surveys and polls to a larger audience. The cost helps provide a great incentive for users to learn the (more complicated) service and save previous templates to save time in the future. The platform enables users the opportunity to export survey / poll results to other formats (such as excel) and quantify the data more effectively. The platform does struggle in immediate availability for users - as there is a larger learning curve compared to other options out in the market. So, if one is looking for immediate speed and accessibility to a platform, they may want to look for another option. However, if there is a dedicated user who is willing to train and improve, then this may be the platform for you.
Joshua Melder | TrustRadius Reviewer

SnapSurveys

I think it is very important to go through their training videos and user guides. Devote the time to learning it correctly from the beginning. In the long run you will enjoy it much more than plowing right into it and then trying to find out if you did it right. Also, while you are not required to buy the annual maintenance contract, I think if you are going to use the program, don't skimp, buy the annual maintenance contract. The free technical support is necessary, especially when you are up against deadlines.
Phil Kopel | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

Novi Survey
6.3
SnapSurveys
6.3
Survey templates
Novi Survey
6.0
SnapSurveys
6.0
Themes
Novi Survey
6.0
SnapSurveys
6.0
Custom logo/branding
Novi Survey
7.0
SnapSurveys
7.0

Survey Content

Novi Survey
8.7
SnapSurveys
7.0
Changes to live survey
Novi Survey
9.0
SnapSurveys
8.0
Question design help
Novi Survey
9.0
SnapSurveys
7.0
Multiple question types
Novi Survey
8.0
SnapSurveys
6.0

Survey Logic

Novi Survey
9.0
SnapSurveys
7.0
Survey logic flexibility
Novi Survey
9.0
SnapSurveys
7.0

Survey Reporting & Analytics

Novi Survey
8.6
SnapSurveys
7.4
Response tracking
Novi Survey
9.0
SnapSurveys
8.0
Data export
Novi Survey
9.0
SnapSurveys
8.0
Standard reports
Novi Survey
9.0
SnapSurveys
9.0
Custom reports
Novi Survey
9.0
SnapSurveys
8.0
Analytics
Novi Survey
7.0
SnapSurveys
4.0

Survey Administration & Security

Novi Survey
8.0
SnapSurveys
8.5
Access controls
Novi Survey
8.0
SnapSurveys
8.0
Compliance
Novi Survey
8.0
SnapSurveys
9.0

Survey Distribution

Novi Survey
7.0
SnapSurveys
Respondent restrictions
Novi Survey
7.0
SnapSurveys

Pros

Novi Survey

  • Novi Survey does a fantastic job of allowing users to create nearly unlimited templates for future use.
  • The tool allows users to create surveys that work well for a variety of platforms including mobile applications
  • The platform is extremely cost-effective. My company is extremely large and the average per-user cost is incredibly efficient
Joshua Melder | TrustRadius Reviewer

SnapSurveys

  • The training helped me to customize surveys for the different departments that the office of IR served.
  • Surveys were easy to create and gathering information was made easy because SnapsSurveys worked well with SPSS.
  • Once surveys were created I could scan them and have the results to my boss in less than an hour depending on the size of the survey group.
  • Snaps customer service reps were always willing to help.
Christina O'Steen | TrustRadius Reviewer

Cons

Novi Survey

  • The user-interface of Novi Survey is rather dated. There are many other survey tools that look more up to date.
  • One has to spend a significantly larger amount of time in order to create surveys. The platform is much more manual than others.
  • There is a lack of pre-made templates that can help new users out - especially among most standard types of surveys.
Joshua Melder | TrustRadius Reviewer

SnapSurveys

  • Though the user interface is easy to navigate, it would be nice to see is design updated to something more aesthetically pleasing.
Casey Iannone | TrustRadius Reviewer

Likelihood to Renew

Novi Survey

No score
No answers yet
No answers on this topic

SnapSurveys

SnapSurveys 9.3
Based on 6 answers
The main reason we will renew is that it does the job, it supports our system, and we have budgeted for it so why change?
Jonathan Crane | TrustRadius Reviewer

Usability

Novi Survey

No score
No answers yet
No answers on this topic

SnapSurveys

SnapSurveys 7.0
Based on 1 answer
Snap's usability is fine given the wide ranging functionality the survey software offers
Tamara Gooderham | TrustRadius Reviewer

Alternatives Considered

Novi Survey

My company decided on primarily using Novi Survey based on the affordable rate for a large organization. Novi Survey is a quality survey / poll builder that aims for the more manual user. The platform works well in a variety of contexts and has plenty of options to help differentiate and brand your material appropriately. Novi Survey does not have all the bells and whistles directly out of the box but offers a toolkit fit for creating quality content and efficiently extracting the results.
Joshua Melder | TrustRadius Reviewer

SnapSurveys

It is an in between option. The options we evaluated were Qualtrics and SurveyGizmo. It's cheaper than Qualtrics and easier to design surveys than SurveyGizmo. Nonetheless it's not the worst option out there like SurveyMonkey.
Anonymous | TrustRadius Reviewer

Return on Investment

Novi Survey

  • Effective survey tool for an affordable price
  • Learning the platform has increased end-user knowledge about survey logic
  • Novi Survey offers compatibility between both desktop and mobile platforms - increasing accessibility for responses
Joshua Melder | TrustRadius Reviewer

SnapSurveys

  • Our aim is to create surveys that are easy to use from the respondents perspective. Snap helps us do that.
  • Snap allows us to be more creative and push the limits with surveys in a way that we could not do with paper surveys.
Naomi Tyler | TrustRadius Reviewer

Pricing Details

Novi Survey

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

SnapSurveys

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Novi Survey
8.0
SnapSurveys
6.0

Likelihood to Renew

Novi Survey
SnapSurveys
9.3

Usability

Novi Survey
SnapSurveys
7.0

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