Nuclino vs. Samepage

Nuclino is suitable for just about any company. It is intuitive and helps keep any company organized.

Incentivized

Samepage is well suited to situations: - when there is a need for ongoing collaboration between people - when these people lack tech skills - when there is a need for sharing and showing different kinds of media Samepage is less appropriate in situations (since there are better tools for those particular uses): - requiring more robust communication tools - when the objective is to execute a specific, finite task - when it is necessary a precise control of version history

Incentivized

• Workspaces are helpful to segment information.
• Being able to download files directly from Nuclino is useful.
• Having the ability to link to external docs is useful.

Incentivized

• All communication is literally on one page, so you don't have to learn its navigation. Cuts the learning curve.
• User interface is very simple. WYSIWYG.
• The mobile app works well and I like how it syncs with the desktop version.
• Just discovered the Dropbox sync. Very cool. Works way better than Dropbox at sharing files!

Incentivized

• No real offline use is possible.
• For small teams it's ok, but pricing is too high if lots of employees need to work with it.

Incentivized

• Document types could have symbolic representations.
• Exporting process could be shorter - Just with an upward arrow button.
• Task chat can also have a save option to take notes of important messages.

Incentivized

I love Nuclino's usability. The layout is clean, simple, easy to follow, and bright. I like that there is a read-only account option so that less-tech savvy people can still use it and they won't need to worry about deleting key information from the database. Similarly, I like the features that allow multiple contributors to have the same features to edit.

Incentivized

The Nuclino knowledge base is good. Most answers to your questions can be found there. I didn't need to contact support at all.

Incentivized

Samepage support is incredibly active and responsive! They work with you from the outset to make sure you are set up for success and understand all the features

Incentivized

Nuclino is the clear winner when it comes to ease of use for both the administrator and user. Less setup time and less "training" time. The streamlined interface is quick and intuitive to learn and is not cluttered as compared to Confluence. Every tool you need to use to create a page or administer the workspace is available immediately on screen or by right-clicking. In contrast, Confluence buries many tools in administrative interfaces and only allows use of some features once you make several clicks to include a "macro" or "plug-in". We use both tools and I get complaints constantly from my team about how complicated Confluence can get just to author a quick page.

Incentivized

I have used many project management and collaboration tools and everyone has its kicks and fall backs. But for the kind of collaboration we require with our external parties right now, we really enjoy collaborating on Samepage. With Sharepoint, we were always running into access issues with our external vendors and it was a hassle to adjust those user settings. However since we started with Samepage, both our team members and external party vendor have been happily collaborating.

Incentivized

• Having a central documentation allowed users to find data more quickly, which resulted in 50% less "question" type bugs that would appear in our queue.
• Collaborating documentation before development resulted in less bugs; this is part process but the ease of sharing and making related documentation easy to access encouraged users into adapting the process.
• Increased use in documentation allows support response time to be higher for triage since supporting documentation is ready to go.

Incentivized

• It definitely has a positive return on investment. We were looking for someone who can help with these.
• It can be used very well for project management, task management, mass communication, and secured documentation.

Incentivized