What users are saying about
4 Ratings
23 Ratings
4 Ratings
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Score 7.8 out of 100
23 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

Nuclino

One of the best tools for small team wiki/collaboration site. After setting things up in a day, there was almost no learning curve for the users. Not the best solution for bigger teams though. Because of the mobile apps, the user can be productive while on the move too! Desktop and web version are working fine.
Anonymous | TrustRadius Reviewer

Workamajig

If you're looking for a system to help you address accounting that's not suited for marketing agency structures, this is the right tool. It is a bit cumbersome, but it has streamlined our reporting, billing, estimating, and tracking. As for project management, it's great that it integrates with the estimating and finances, but it's just not enjoyable to use. The interface is clunky. So if project management is your main criteria, I'd choose something else. We would never use it to collaborate with clients either because I'd be afraid of making them frustrated by the tool, so we use Basecamp to do that.
Dacia Coffey | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Nuclino
7.8
Workamajig
7.3
Task Management
Nuclino
8.0
Workamajig
8.5
Mobile Access
Nuclino
7.1
Workamajig
5.5
Search
Nuclino
7.2
Workamajig
Visual planning tools
Nuclino
9.0
Workamajig
Resource Management
Nuclino
Workamajig
7.9
Gantt Charts
Nuclino
Workamajig
6.7
Scheduling
Nuclino
Workamajig
8.0
Workflow Automation
Nuclino
Workamajig
6.8
Team Collaboration
Nuclino
Workamajig
7.7
Support for Agile Methodology
Nuclino
Workamajig
6.0
Support for Waterfall Methodology
Nuclino
Workamajig
7.6
Document Management
Nuclino
Workamajig
7.4
Email integration
Nuclino
Workamajig
6.6
Timesheet Tracking
Nuclino
Workamajig
8.7
Change request and Case Management
Nuclino
Workamajig
6.4
Budget and Expense Management
Nuclino
Workamajig
7.8

Communication

Nuclino
7.0
Workamajig
Notifications
Nuclino
8.0
Workamajig
Discussions
Nuclino
4.0
Workamajig
Internal knowledgebase
Nuclino
9.0
Workamajig

File Sharing & Management

Nuclino
7.6
Workamajig
Versioning
Nuclino
7.3
Workamajig
Document collaboration
Nuclino
8.4
Workamajig
Access control
Nuclino
7.8
Workamajig
Advanced security features
Nuclino
7.0
Workamajig

Professional Services Automation

Nuclino
Workamajig
7.1
Quotes/estimates
Nuclino
Workamajig
7.2
Invoicing
Nuclino
Workamajig
7.7
Project & financial reporting
Nuclino
Workamajig
8.5
Integration with accounting software
Nuclino
Workamajig
5.0

Pros

Nuclino

  • Clean simple interface where users can onboard quickly and get to documenting - no "plugins" that the user has to learn to use.
  • Great structuring method which shows on the left-hand side allowing the user to drag-n-drop items in the hierarchy where they are needed quickly.
  • Ability to view history to see changes and export content into word and PDF formats.
  • Great search interface that quickly shows the results using auto-complete in keeping with the clean interface.
Anonymous | TrustRadius Reviewer

Workamajig

  • The Platinum version has a particularly robust time tracking system, down to a 'timer' function that can be critical for an agency like mine where you want to be accountable for billing a client arruately
  • The ability to make projects available only to those who are permitted to assign their time to it has apparently been very helpful during our revenue reconciliation meetings where time incurred is reviewed against scope
  • The mobile app, while I still feel needs some work, is pretty handy for a quick calendar check if I'm in a client meeting and cannot utilize my browser to get information
Anonymous | TrustRadius Reviewer

Cons

Nuclino

  • No real offline use is possible.
  • For small teams it's ok, but pricing is too high if lots of employees need to work with it.
Anonymous | TrustRadius Reviewer

Workamajig

  • WMJ's interface is dated. Despite an html5 driven "sheets"-based interface, it takes a lot of time and effort to manage the interface, which could be streamlined considerably. On a UX/UI scale of 1 to 10, with 10 being the best, WMJ would earn a 6 from me.
  • Despite the amount of documentation available, there is a distinct lack of clarity in that documentation, and it doesn't fully cover everything you would expect. Branching thoughts, for instance, are not addressed. Additionally, because there are two editions of the software online, there are two support sites that aren't sequestered. So information from both commingles, creating confusion.
  • Support is available on an email and phone basis. They strongly encourage you to use email, however, and they are resistant to phone time. This is likely because the support staff is limited in number, but has a great depth of knowledge. If you want immediate phone support, however, YOU ARE OUT OF LUCK. You are placed in a queue and the odds of same-day help are low. For email, the response is usually within an hour, but when you are stuck with a configuration issue, or need to generate a report and don't know how to do something, waiting is not optimal. That said, the support team is TERRIFIC.
Scott Millen | TrustRadius Reviewer

Support Rating

Nuclino

Nuclino 8.0
Based on 1 answer
The Nuclino knowledge base is good. Most answers to your questions can be found there. I didn't need to contact support at all.
Anonymous | TrustRadius Reviewer

Workamajig

No score
No answers yet
No answers on this topic

Alternatives Considered

Nuclino

Nuclino is the clear winner when it comes to ease of use for both the administrator and user. Less setup time and less "training" time. The streamlined interface is quick and intuitive to learn and is not cluttered as compared to Confluence. Every tool you need to use to create a page or administer the workspace is available immediately on screen or by right-clicking. In contrast, Confluence buries many tools in administrative interfaces and only allows use of some features once you make several clicks to include a "macro" or "plug-in". We use both tools and I get complaints constantly from my team about how complicated Confluence can get just to author a quick page.
Anonymous | TrustRadius Reviewer

Workamajig

Workamajig was definitely a lot easier to keep track of projects, timesheets, and out of office calendars all in one. ClickUp and Zoho were good for project management but JIG definitely has more to offer and it's a little easier to clean. Keeping track of campaigns is much easier in JIG as it assigns project numbers and task numbers to each assignment.
Anonymous | TrustRadius Reviewer

Return on Investment

Nuclino

  • Having a central documentation allowed users to find data more quickly, which resulted in 50% less "question" type bugs that would appear in our queue.
  • Collaborating documentation before development resulted in less bugs; this is part process but the ease of sharing and making related documentation easy to access encouraged users into adapting the process.
  • Increased use in documentation allows support response time to be higher for triage since supporting documentation is ready to go.
Anonymous | TrustRadius Reviewer

Workamajig

  • Workamajig allows for a more flexible, productive workflow, especially for people working remotely.
  • Team members on a project are more aware of budgeted hours and timelines because of the various alerts.
  • Workamajig is such a timesaver because it's such an easy quick reference on current or past projects.
Annie Koelker | TrustRadius Reviewer

Pricing Details

Nuclino

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Workamajig

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Nuclino
8.6
Workamajig
8.0

Support Rating

Nuclino
8.0
Workamajig

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