Likelihood to Recommend ObservePoint is a great tool for automating page testing and standardizing campaigns to observe accurate customer insights. You can identify customer mapping journey. They also help in data protection and insights which are very important and essential these days. They should work more on easy interface designs. Overall, it is the best.
Read full review Best Suitable: 1. Good for us as we're bigger organization. 2. Places were high quality data & Compliance mandates. 3. Complex data management projects 4. To have better workflow in a place Less suitable: 1. For small to medium size organization. 2. For short duration projects/ requirements. 3. Non-SAP environments or limited ITIS team members 4. Also, to handle simple data structure
Read full review Pros The UI for ObservePoint is intuitive and robust. This makes training new engineers and using the product easy and productive. All Audit exports are formatted as tab delimited text files making the data easy to analyze and manipulate in a Spreadsheet or database. The list of tag vendors that are discoverable is comprehensive making it easy to interrogate most any tagging implementation. Standard reporting within the UI is robust and easy to consume. Read full review I like being able to create our own tables that aren't specified by the application; arranging data utilizing data spaces is a dream come true. Using semantic data space instances with workflows improves performance significantly; firms with several domains may use the same application with numerous data spaces for master data management. SAP (MDG) remains unique in the flexibility to model and manage master data the way it is used in the company, with all capabilities easily available through an intuitive user interface, and is not bound by the vendor's mandated data models. Read full review Cons Page details, although interesting, are not very useful as the data is too granular and not possible to integrate with other analytics data for insights. Some of the custom tagging may be a little complicated, so sometimes we need an engineer or an ObservePoint tech to help us out. Read full review As with all powerful and complex information platforms, SAP MDG does have a learning curve to it, especially if you plan on doing advanced things such as implementing MDM automation. SAP MDG is capable of replicating data across many platforms (including non-SAP) however, this too, has a learning curve to it and will require some work. Bottom line...it doesn't just happen out of the box! SAP MDG's flexibility can also be a weakness as sometimes you just want to implement a standard governance flow without defining everything from scratch. We have found that usually, you will need to define each workflow yourself in order for it to work properly. Read full review Likelihood to Renew ObservePoint has a robust solution that is well supported and is continually innovating to meet new business and technology needs.
Read full review MDG has proven to work and to bring results once implemented with the right approach, right engagement and sponsorship. Given that it is a very good tool to govern and control master data. Mainly if your company runs SAP systems which there will be a very straight forward integration, not needing any additional middleware or technologies.
Read full review Usability It's easy to navigate and learn. The reporting and output are intuitive and robust features for finding and identifying actionable insight.
Read full review SAP Master Data Governance(MDG) provides ease of use for the end users i.e. master data experts. It provides a good UI that is not SAP GUI. SAP provides support for any standard issues that we face. Their new set of Fiori tools helps us get more bang for our buck.
Read full review Reliability and Availability I've only experienced one system availability issue in the 3 years we've been using it.
Read full review Performance Sometimes it can get a bit slow when auditing particularly huge sites but recent upgrades in infrastructure have done a lot to mitigate this behavior.
Read full review Support Rating Support is very strong indeed and has been consistent over the last 4 years. They are also friendly and tag nerds like me!
Barry Mann Freelance Web Analytics, Insight and Optimisation
Read full review I haven't been using the support services individually. Instead, there are responsible units within the institution who train and support the users of the software in the institution. The service provided by these units are quite adequate and they probably get the service from SAP itself. That's why, I can assume that the support services are quite successful.
Read full review In-Person Training Instructor was knowledgeable and delivered the content well.
Read full review Online Training It's easy to find the information you need when you need it and it is easy to consume.
Read full review Implementation Rating Start with small audits until you have determined what you might want to filter out.
Read full review critical to get management on board earlier and prioritize the resources
Read full review Alternatives Considered I have not used any other product other than ObservePoint for my requirements. there are a number of features for which it has proved helpful. Technology Governance ensures our data collection tools and processes are executing as planned, so our organization can make better decisions based on better data and so on
Read full review An environment provided by SAP Master Data Governance seamless and integration with other SAP products is very good. Also it ensures compatibility and streamlines procedures, this integration is beneficial for businesses who have already invested in SAP products.
Read full review Scalability I have not reached an unreasonable product limitation as of yet.
Read full review Return on Investment ObservePoint has helped us quickly (within minutes) catch when a process or pathing on the website breaks, which allows us to fix it quickly. Whether technical/dev or analytics issues, without ObservePoint, they could have been undetected for weeks. Read full review In this digital era , internet generating huge data ( master data and transactional data with pics and videos) if not managed with MDG product, ERP would become Junk data which results in expensive affair to" maintain, archive and manage disaster recovery " Read full review ScreenShots SAP Master Data Governance Screenshots