Odoo vs. SuiteCRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Odoo
Score 6.8 out of 10
Mid-Size Companies (51-1,000 employees)
Odoo, from the Belgium-headquartered multinational company of the same name, is a suite of business applications for managing the sales pipeline. It also comprises a PoS and inventory management modules, scaling to a warehouse or retail management solution.
$24.90
per month per user
SuiteCRM
Score 8.4 out of 10
N/A
SuiteCRM is a popular Open Source CRM software developed and supported by SalesAgility in Stirling, designed to present a viable alternative to Salesforce, SAP, Microsoft Dynamics and Oracle.N/A
Pricing
OdooSuiteCRM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
OdooSuiteCRM
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsNew customers get a discount on the initial number of users purchased. ($20.00 USD instead of $24.00 USD).
More Pricing Information
Community Pulse
OdooSuiteCRM
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
OdooSuiteCRM
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Odoo
1.1
8 Ratings
147% below category average
SuiteCRM
-
Ratings
Pay calculation1.08 Ratings00 Ratings
Benefit plan administration1.17 Ratings00 Ratings
Direct deposit files1.17 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Odoo
1.0
7 Ratings
152% below category average
SuiteCRM
-
Ratings
API for custom integration1.06 Ratings00 Ratings
Plug-ins1.07 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Odoo
1.0
9 Ratings
156% below category average
SuiteCRM
-
Ratings
Single sign-on capability1.05 Ratings00 Ratings
Role-based user permissions1.09 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Odoo
1.0
8 Ratings
150% below category average
SuiteCRM
-
Ratings
Dashboards1.08 Ratings00 Ratings
Standard reports1.08 Ratings00 Ratings
Custom reports1.07 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Odoo
1.2
9 Ratings
146% below category average
SuiteCRM
-
Ratings
Accounts payable1.29 Ratings00 Ratings
Accounts receivable1.29 Ratings00 Ratings
Global Financial Support1.09 Ratings00 Ratings
Primary and Secondary Ledgers1.09 Ratings00 Ratings
Journals and Reconciliations1.08 Ratings00 Ratings
Configurable Accounting1.09 Ratings00 Ratings
Standardized Processes1.07 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Odoo
1.1
10 Ratings
151% below category average
SuiteCRM
-
Ratings
Inventory tracking1.010 Ratings00 Ratings
Automatic reordering1.09 Ratings00 Ratings
Location management1.09 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Odoo
1.1
9 Ratings
150% below category average
SuiteCRM
-
Ratings
Pricing1.09 Ratings00 Ratings
Order entry1.49 Ratings00 Ratings
Credit card processing1.07 Ratings00 Ratings
Cost of goods sold1.09 Ratings00 Ratings
Order Orchestration1.08 Ratings00 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Odoo
1.0
9 Ratings
152% below category average
SuiteCRM
-
Ratings
Billing Management1.09 Ratings00 Ratings
Cash and Asset Management1.08 Ratings00 Ratings
Travel & Expense Management1.07 Ratings00 Ratings
Budgetary Control & Encumbrance Accounting1.07 Ratings00 Ratings
Period Close1.07 Ratings00 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Odoo
1.0
7 Ratings
154% below category average
SuiteCRM
-
Ratings
Budgeting and Forecasting1.06 Ratings00 Ratings
Project Costing1.05 Ratings00 Ratings
Cost Capture1.05 Ratings00 Ratings
Capital Project Management1.05 Ratings00 Ratings
Customer Contract Compliance1.05 Ratings00 Ratings
Project Revenue Recognition1.05 Ratings00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Odoo
1.0
6 Ratings
149% below category average
SuiteCRM
-
Ratings
Project Planning and Scheduling1.06 Ratings00 Ratings
Task Insight for Project Managers1.05 Ratings00 Ratings
Project Mobile Functionality1.05 Ratings00 Ratings
Definable Resource Pools1.05 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Odoo
1.0
7 Ratings
153% below category average
SuiteCRM
-
Ratings
Award Lifecycle Management1.06 Ratings00 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Odoo
7.6
6 Ratings
9% above category average
SuiteCRM
-
Ratings
Bids Analyzed and Compared7.74 Ratings00 Ratings
Contract Authoring9.24 Ratings00 Ratings
Contract Repository9.24 Ratings00 Ratings
Requisitions-to-Purchase Orders Integrated1.05 Ratings00 Ratings
Supplier Management8.54 Ratings00 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Odoo
7.8
3 Ratings
18% above category average
SuiteCRM
-
Ratings
Risk Repository10.02 Ratings00 Ratings
Control Management1.03 Ratings00 Ratings
Control Efficiency Assessments1.03 Ratings00 Ratings
Issue Detection10.02 Ratings00 Ratings
Remediation and Certification10.02 Ratings00 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Odoo
3.5
4 Ratings
65% below category average
SuiteCRM
-
Ratings
Transportation Planning and Optimization1.03 Ratings00 Ratings
Transportation Execution Management1.03 Ratings00 Ratings
Trade and Customs Management1.02 Ratings00 Ratings
Fulfillment Management1.03 Ratings00 Ratings
Warehouse Workforce Management1.03 Ratings00 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Odoo
8.7
4 Ratings
14% above category average
SuiteCRM
-
Ratings
Production Process Design8.14 Ratings00 Ratings
Production Management8.34 Ratings00 Ratings
Configuration Management9.23 Ratings00 Ratings
Work Execution9.23 Ratings00 Ratings
Manufacturing Costs9.23 Ratings00 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Odoo
3.1
5 Ratings
80% below category average
SuiteCRM
-
Ratings
Forecasting1.05 Ratings00 Ratings
Inventory Planning1.05 Ratings00 Ratings
Performance Monitoring1.04 Ratings00 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Odoo
8.5
3 Ratings
16% above category average
SuiteCRM
-
Ratings
Proposal Management8.73 Ratings00 Ratings
Product Master Data Management8.73 Ratings00 Ratings
Best Alternatives
OdooSuiteCRM
Small Businesses
Acumatica
Acumatica
Score 8.7 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Infor VISUAL
Infor VISUAL
Score 7.4 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.5 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OdooSuiteCRM
Likelihood to Recommend
1.0
(14 ratings)
-
(0 ratings)
Likelihood to Renew
1.0
(1 ratings)
-
(0 ratings)
Usability
1.0
(7 ratings)
-
(0 ratings)
Support Rating
1.0
(7 ratings)
-
(0 ratings)
User Testimonials
OdooSuiteCRM
Likelihood to Recommend
Odoo
The software is really good for managing inputs and inventory as well as maintaining traceability. The "track picking moves" functionality lets you look into a specific lot or serial numbers and view all the product moves that occurred with that lot. However, some navigation is not intuitive. For example, if I click on an item in the BoM of an assembly, then click the back button to go back to the assembly, the site goes all the way back to the home screen. Some of these quirks mean that there is a learning curve for the software, but overall the tracking is very good.
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SalesAgility
No answers on this topic
Pros
Odoo
  • Ignore requests for support
  • continue to collect money from users through micro-charges; apps, supports, etc.
  • Offer no support when they do finally respond, saying that it's the app developer's duty.
  • Creates a system that forces people that are good with software systems to pay for support
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SalesAgility
No answers on this topic
Cons
Odoo
  • Community version is sometimes hard to maintain, needs some on-premise knowledge (IT) or having business with an Odoo partner that is sometimes expensive and unreliable.
  • Enterprise version is as expensive as other ERP in the market.
  • Reporting is horrible, not a lot of possibility to integrate seamlessly with a third party BI platform.
Read full review
SalesAgility
No answers on this topic
Usability
Odoo
I would give it an average rating despite being easy to use, but the user interface is very poor and not intuitive at all which makes the whole experience not that good. Also, the system is not mobile friendly at all which is annoying if you want to check something on the go.
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SalesAgility
No answers on this topic
Support Rating
Odoo
Easy - there is NO SUPPORT (like in ABSOLUTELY NOTHING!!!!!!!). Even for legally mandatory requirements where the system MUST work, they will gladly take a month to get back to you with a NON-answer. We couldn't even get our bank statements correctly into Odoo for 2 months - leading to no reconciliation and the company accounts were a mess (still are!!) as a result - Completely irresponsible. Have not EVEN had an apology from Odoo - they couldn't care less !!
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SalesAgility
No answers on this topic
Alternatives Considered
Odoo
I selected Odoo because it is all in the cloud online and it is very easy to conect from everywhere, but then it did nos suit what we wanted in other fields and the service was poor,so we deceided to cancel the contract, but never get our money back since november 2020.
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SalesAgility
No answers on this topic
Return on Investment
Odoo
  • The integration of the support department in the sales processes was easily carried out by implementing Odoo.
  • Improved functionality and UI of the sales and logistics related processes in the company.
Read full review
SalesAgility
No answers on this topic
ScreenShots

Odoo Screenshots

Screenshot of Odoo HomeScreenshot of Odoo ProjectScreenshot of Odoo Website GeneralScreenshot of Odoo POSScreenshot of Odoo AccountingScreenshot of Odoo Inventory