What users are saying about
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Top Rated
181 Ratings

The Okta Identity Cloud

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Top Rated
181 Ratings
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Score 8.9 out of 100
12 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

The Okta Identity Cloud

Okta is great for organizations that need a unified, single sign-on application for various websites and internal applications. Also, if you need 2FA, Okta Workforce does it very well. I couldn't see a scenario where Okta wouldn't be appropriate, as it integrates directly into your current authentication solution, whether that be Active Directory, LDAP or some other form. It also could be the sole provider of authentication if needed.
Anonymous | TrustRadius Reviewer

Salesforce Identity

It has been able to handle pretty much anything we have been able to throw at it
John Lawton | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

The Okta Identity Cloud
9.0
Salesforce Identity
ID-Management Access Control
The Okta Identity Cloud
8.8
Salesforce Identity
ID Management Single-Sign On (SSO)
The Okta Identity Cloud
9.6
Salesforce Identity
Multi-Factor Authentication
The Okta Identity Cloud
9.6
Salesforce Identity
Password Management
The Okta Identity Cloud
8.7
Salesforce Identity
Account Provisioning and De-provisioning
The Okta Identity Cloud
8.8
Salesforce Identity
ID Management Workflow Automation
The Okta Identity Cloud
8.3
Salesforce Identity
ID Risk Management
The Okta Identity Cloud
9.1
Salesforce Identity

Pros

The Okta Identity Cloud

  • The adaptive MFA is really flexible to each organization's needs. Being able to adjust MFA requirements based on location and application helps protect the data that needs to be protected, but allows for ease of use for other applications that don’t require as stringent protections.
  • Multiple levels of administrative rights allow organizations to distribute responsibilities to different teams and allowing them to assist in the administration. Examples are an IT Help Desk Team and an Application Security Team.
  • Set up is actually quite simple. Some applications do require a little more assistance, but for the most part, its applications are easy to integrate.
Chase Palmer, CISSP | TrustRadius Reviewer

Salesforce Identity

  • Not only works for salesforce orgs but allow seamless login external applications as well
  • User credentials are stored only in one place while available for other applications to use them in a secured way.
  • Easy to implement. Provides good control over adding/removing access of multiple users. Support SAML, oAuth2.0 etc.
  • Nice documentation available. Trailheads are awesome.
Ankit Goyal | TrustRadius Reviewer

Cons

The Okta Identity Cloud

  • Okta offers a few different pricing tiers but for what I'm using it for the price could be better. Since they offer different pricing tiers it's just a matter of matching up what you need the product to do and what you're willing to pay for.
Devin Garrett | TrustRadius Reviewer

Salesforce Identity

  • Not really anything, but perhaps the price, but it is fully featured and robust.
John Lawton | TrustRadius Reviewer

Likelihood to Renew

The Okta Identity Cloud

The Okta Identity Cloud 8.0
Based on 18 answers
They've shown that they're committed to maintaining a great core product while expanding to be more all-encompassing. They've released the first version of Okta Mobility Management, which is a completely different approach to a traditional MDM-type solution. While we don't use it yet, we're looking forward to how they develop it. It's a good example of a company that's still really growing, but doing it well.
Brian Farrell | TrustRadius Reviewer

Salesforce Identity

No score
No answers yet
No answers on this topic

Usability

The Okta Identity Cloud

The Okta Identity Cloud 9.0
Based on 1 answer
Some of its features are great and some are slightly complex and not easy without vendor support.
Anonymous | TrustRadius Reviewer

Salesforce Identity

No score
No answers yet
No answers on this topic

Support Rating

The Okta Identity Cloud

The Okta Identity Cloud 8.6
Based on 24 answers
Their support team has always been extremely responsive and more than willing to go above and beyond the call of duty. They've done screen shares between our help desk staff and end users to work through issues. They are quick to respond and genuinely care about getting issues resolved. Couldn't be happier.
Sam Dresser | TrustRadius Reviewer

Salesforce Identity

No score
No answers yet
No answers on this topic

Alternatives Considered

The Okta Identity Cloud

Okta and Ping are similar but the future has been laid out for us by Okta and we believe that that is the correct path for our company and IT team to follow. We try to make sure that we are making progress that we can apply to everything we do and not limit ourselves. We feel that Okta gives us the best chance to do this
JJ McMahon | TrustRadius Reviewer

Salesforce Identity

We looked at Ping and some others, SFI was ideal because it did what we needed and we are a Salesforce shop.
John Lawton | TrustRadius Reviewer

Return on Investment

The Okta Identity Cloud

  • The IT resources were high before Okta. Okta helped us bring those costs down.
  • Okta has helped us be more secure and thus helped us with our exposure to unauthorized account access.
  • Industry adoption of Okta has made it easy to interface with other third party SaaS and services.
Anonymous | TrustRadius Reviewer

Salesforce Identity

  • Users had positive feedback having to remember less passwords
Ankit Goyal | TrustRadius Reviewer

Pricing Details

The Okta Identity Cloud

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Salesforce Identity

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

The Okta Identity Cloud
9.0
Salesforce Identity
9.1

Likelihood to Renew

The Okta Identity Cloud
8.0
Salesforce Identity

Usability

The Okta Identity Cloud
9.0
Salesforce Identity

Reliability and Availability

The Okta Identity Cloud
8.6
Salesforce Identity

Support Rating

The Okta Identity Cloud
8.6
Salesforce Identity

Online Training

The Okta Identity Cloud
1.0
Salesforce Identity

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