Oktopost vs. PunchTab (Discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Oktopost
Score 8.7 out of 10
N/A
Oktopost empowers B2B enterprise and mid-market companies across Tech, Financial Services, Healthcare and other sectors to adopt a data-driven approach to social media marketing. Oktopost's social media management, social listening, and employee advocacy solutions enable B2B organizations to amplify their brand on social and measure the real impact of social on the business. Oktopost aims to enable marketers to better engage with customers and prospects, get actionable insights, and…
$49
per month
PunchTab (Discontinued)
Score 7.0 out of 10
N/A
PunchTab was a tool that embeds a sharing button on a webpage or blog and encourages people to engage and share content via social channels (Facebook, Twitter and Google+) by offering rewards and prizes. It was acquired by Walmart Labs and integrated into the Sam's Club ecommerce experience. It is no longer available.
$99
per month
Pricing
OktopostPunchTab (Discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
OktopostPunchTab (Discontinued)
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
More Pricing Information
Community Pulse
OktopostPunchTab (Discontinued)
Top Pros
Top Cons
User Ratings
OktopostPunchTab (Discontinued)
Likelihood to Recommend
10.0
(14 ratings)
9.0
(1 ratings)
Likelihood to Renew
9.1
(7 ratings)
9.0
(1 ratings)
Support Rating
6.4
(2 ratings)
9.0
(2 ratings)
Online Training
4.5
(1 ratings)
-
(0 ratings)
Implementation Rating
7.3
(2 ratings)
9.0
(2 ratings)
User Testimonials
OktopostPunchTab (Discontinued)
Likelihood to Recommend
Oktopost
Oktopost is great if you have several Social Media profiles you want to manage and want to schedule and post all your things in a simple interface. They have a great calendar view that shows everything that is coming up and you can easily move or change postings with a few clicks. It is also good for managing a single account. It has all the features I need for our single account markets, like campaigns, tracking, scheduling, etc. I think if you are trying to manage a very large number of social media profiles it might get a bit difficult. There are tools more suited for that than Oktopost that may be easier, but Oktopost would still work.
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Walmart Labs
No answers on this topic
Pros
Oktopost
  • Auto-poster feature that allows scheduling of posts to be made in relatively short time.
  • Calendar view has a great UI with easy to use drag and drop and editing features.
  • Message assets can be saved per campaign without having to re-draft them for repeated promotions.
  • Good reporting via excel export and dashboard overview
  • Great customer service and support! Including response rate and implementation of requested features
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Walmart Labs
  • Ease of use - we can create a new campaign in under ten minutes
  • Customer support - we've never had an issue go unanswered for more than an hour
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Cons
Oktopost
  • Sometimes there were bugs in the user experience, but they seemed to be quickly addressed.
  • They didn't seem to have experience dealing with large-scale company use when integrating with Eloqua information. We had a lot of issues with false data or form submits showing up.
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Walmart Labs
  • Limited ability to add custom data collection fields
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Likelihood to Renew
Oktopost
I give Oktopost a 9, as a 10 means NO improvement is needed, but all platforms must iterate and improve. Hands down Oktopost is the B2B marketing leader in the social and content marketing world. They are also very quick to work on things and make the experience better for users. I would say I was a very early adopter of Oktopost and have seen them grow into a very useful tool and also a great company! I am VERY excited to see what they will do next to make our B2B marketing jobs more efficient and results producing! Thanks for helping our business close 10 accounts from LinkedIn in the last year! And that is up from ZERO the year before NOT using Oktopost.
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Walmart Labs
Until something better comes along, Punchtab is the best there is. Support has been great, pricing is great and the product fulfills our needs
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Support Rating
Oktopost
When I have sent in questions to support, I have received answers pretty quickly and they were helpful. However, I would like to see more information on the support page rather than having to contact them directly.
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Walmart Labs
Extremely fast support from a knowledgeable team
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Online Training
Oktopost
There is a lack of online training videos or documentation. They have a long list of FAQ's but I would prefer a quick YouTube video instead.
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Walmart Labs
No answers on this topic
Implementation Rating
Oktopost
As I stated earlier, I would suggest doing a quick session with the Oktopost team in order to properly set up the account and make sure you are getting the full experience.
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Walmart Labs
Nothing more required than signing up and authenticating with Facebook/Twitter
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Alternatives Considered
Oktopost
The integration with SalesForce and Marketo was the number one reason we went with Oktopost. It wasn't until after I got inside and got my hands dirty that I saw how great Oktopost was. The analytics reporting is sensational. It allowed me to easily pull reports to organize for my marketing department.
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Walmart Labs
Rafflecopter, Woobox - Punchtab offered powerful custom features, and allows us to run a variety of campaigns across multiple platforms
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Return on Investment
Oktopost
  • Ability to quickly and comprehensively provide metrics on all activities to internal users and external clients helps inform and direct immediate and long term posting decisions.
  • Ability to integrate with websites and marketing platforms allows for an understanding of user interest beyond the awareness arena and into the conversion arena.
  • Ability to quickly post allows for immediate input during time sensitive social discussions.
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Walmart Labs
  • An average campaign generates around 2500-5000 new followers on our channels with a very minimal investment.
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