save yourself a headache !
August 04, 2016
save yourself a headache !
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Oktopost
Oktopost was used by the strategic marketing team - mainly about 5 of us on the digital subteam. We were responsible for social media posting across the company - utilizing mainly Twitter and LinkedIn but occasionally on Facebook.
It was used only by our team but we posted on behalf of the company handle, so the use was widespread. It addressed the business problem of low social engagement and disjointed efforts across multiple handles that had been randomly created and rarely used by certain departments.
It was used only by our team but we posted on behalf of the company handle, so the use was widespread. It addressed the business problem of low social engagement and disjointed efforts across multiple handles that had been randomly created and rarely used by certain departments.
Pros
- An all-in-one platform that organizes all content across multiple accounts.
- Provides consistent user experience help, representatives were quick to schedule phone calls or walk-throughs whenever we had issues.
- Easily accessible by the entire team, don't have to rely on one person to do everything or avoid being in the platform simultaneously.
Cons
- Sometimes there were bugs in the user experience, but they seemed to be quickly addressed.
- They didn't seem to have experience dealing with large-scale company use when integrating with Eloqua information. We had a lot of issues with false data or form submits showing up.
I would say about 5-10, all in the digital marketing subteam of strategic marketing department.
- Positive - higher brand awareness, social following, and form submits
- Hootsuite Free and Buffer
oktopost offered higher functionality and analytics capabilities, and eloqua integration, which was rare.
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