Omnify vs. Vagaro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Omnify
Score 9.3 out of 10
N/A
Omnify is a software for class-based and activity-focused businesses—from kids’ activity centers and gyms to studios, camps, and swim schools—to streamline and grow their operations. It offers a single dashboard to schedule classes, parties, events, and camps; manage memberships; sell add-ons, gift cards, and products; process payments; build a branded storefront with website embeds; and handle CRM, automated communication, waitlists, check-ins, and analytics. The vendor states that…
$149
per month
Vagaro
Score 6.0 out of 10
N/A
Vagaro in Dublin, California built their flagship club management platform around the needs of spas and salons, and can help business owners manage their business with online bookings and integrations with channels of importance to small businesses (Facebook, Yelp, etc) as well as back office software (Quickbooks, Xero) commonly used among small businesses.
$23.99
per month one location
Pricing
OmnifyVagaro
Editions & Modules
Growth Pro
$149.00
per month Upto 5 members
Accelerate Pro
$349.00
per month Upto 10 members
Scale Pro
$599.00
per month
No answers on this topic
Offerings
Pricing Offerings
OmnifyVagaro
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual pricing on commercial plans.
More Pricing Information
Community Pulse
OmnifyVagaro
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OmnifyVagaro
Small Businesses
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Medium-sized Companies

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Score 8.9 out of 10
Enterprises

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Zoom Workplace
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Score 8.5 out of 10
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User Ratings
OmnifyVagaro
Likelihood to Recommend
9.3
(14 ratings)
5.9
(4 ratings)
Usability
8.3
(6 ratings)
-
(0 ratings)
Support Rating
8.3
(6 ratings)
-
(0 ratings)
User Testimonials
OmnifyVagaro
Likelihood to Recommend
Omnify Inc.
Shailja Rohillah, of Omnify, went above and beyond to respond quickly and did everything she could to accommodate my needs. Even when the exact thing I wanted, was not an option, Shailija not only found a work around but put the time in herself to address my need.
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Vagaro
We have been working in IT for many years and we can say that the software fulfills what it promises but mostly I would say that it is oriented for businesses that are just starting out and if that is your case, friend, let me tell you that the software will save you many organizational problems.
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Pros
Omnify Inc.
  • Omnify's customer service during setup is excellent. Very knowledgeable and patient.
  • Omnify's seems infinitely customizable to suit any need.
  • Omnify's web presence is simple to use to make a reservation.
  • Omnify can be customized to include pictures of your business, facility, etc.
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Vagaro
  • Online scheduling.
  • Displaying pricing.
  • Full service description.
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Cons
Omnify Inc.
  • We would love to have more specific options for restricting the number of times a client can book a reservation per week.
  • It would be very beneficial for admins to be able to book clients in advance for classes that are not available to the mass clientele yet.
  • We would like to be able to edit client's email addresses. Several of our members have typos in the emails provided, so they aren't receiving confirmation emails and they can't log in, so they have to make new accounts.
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Vagaro
  • Interface is quite clunky, not the most friendly UI
  • Says they attract new customers but it doesn't happen that often unless you have a really cheap offer
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Usability
Omnify Inc.
I'd give it a 10 except it didn't always render well on mobile devices, which caused some frustration for users. Otherwise it was easy to use, easy to manage, easy to make it look like "our" site, and very pleasant.
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Vagaro
No answers on this topic
Support Rating
Omnify Inc.
Omnify's customer service has been pretty much always on point. Their chat feature is a great way to keep track of past communications and follow up on recurrent issues, and their response time is most of the times very quick.
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Vagaro
No answers on this topic
Alternatives Considered
Omnify Inc.
Before Omnify we used Jumbula. Jumbula made registering families much easier but Omnify has the benefit of auto-renew and auto-pay plus the membership set up in general is something new that Omnify provides. We have also used Formsite in the past but it requires a bit more administrative back end work for our employees than Omnify does.
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Vagaro
Vagro has lot of listing listing from nearby places and one can really walk up to the place using and understanding the map which can be very helpful in terms of getting into the spa or the saloon the best part is the timings and the payment feature that can be seen.
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Return on Investment
Omnify Inc.
  • My ROI is calculated by customer satisfaction and Omnify allowed us to operate three community pools during a pandemic, making those that wanted to use community amenities able to do so in a measured and safe way.
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Vagaro
  • The complexity of canceling an appointment.
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ScreenShots

Omnify Screenshots

Screenshot of the Omnify service storeScreenshot of the new frontdeskScreenshot of the CRM for service businessesScreenshot of where to automate scheduling and bookingsScreenshot of some mobile views, including client details, subscriptions etc