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Omnissa Workspace ONE UEM vs. PDQ Deploy & Inventory

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Workspace ONE UEM

    Score7.1 out of 10
    N/AVMware acquired Airwatch in 2014. Now from Omnissa, Workspace ONE is a Unified Endpoint Management (UEM) solution and is available in Standard, Advanced, Enterprise, and Advanced for VDI editions.

    $3

    per month per device

    PDQ Deploy & Inventory

    Score9.2 out of 10
    N/APDQ.com headquartered in Salt Lake City offers PDQ Deploy, a software deployment tool used to keep Windows PCs up-to-date without bothering end users.

    $1,575

    per year per user

    Pricing
    Workspace ONE UEMPDQ Deploy & Inventory
    Editions & Modules
    Mobile Essentials
    $3
    per month
    Desktop Essentials
    $4
    per month
    UEM Esentials
    $5.25
    per month
    Platinum
    $15.63
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Workspace ONE UEMPDQ Deploy & Inventory
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsList prices are per device per month.PDQ was built by entrepreneurs & educators. Small businesses (<50 employees), nonprofits, and schools enjoy a 15% discount.
    More Pricing Information
    Community Pulse
    Workspace ONE UEMPDQ Deploy & Inventory
    Considered Both Products
    Omnissa
    No answer on this topic
    PDQ
    No answer on this topic
    Key User Insights
    Would buy again
    60%
    Would buy again
    3 Answers
    100%
    Would buy again
    12 Answers
    Delivers good value for the price
    80%
    Delivers good value for the price
    4 Answers
    100%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    100%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    11 Answers
    Best Alternatives
    Workspace ONE UEMPDQ Deploy & Inventory
    Small Businesses
    Avast CloudCare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Action1
    Score9.4 out of 10
    No answers on this topic
    Enterprises
    ManageEngine Endpoint Central
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Workspace ONE UEMPDQ Deploy & Inventory
    Likelihood to Recommend
    7.2
    (25 ratings)
    9.6
    (12 ratings)
    Likelihood to Renew
    7.0
    (1 ratings)
    10.0
    (2 ratings)
    Usability
    8.0
    (1 ratings)
    9.3
    (6 ratings)
    Availability
    5.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    5.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (2 ratings)
    10.0
    (5 ratings)
    Implementation Rating
    7.9
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Workspace ONE UEMPDQ Deploy & Inventory
    Likelihood to Recommend
    Omnissa
    Workspace ONE Unified Endpoint Management is best suited for mid to large-size companies that require all the functions that it presents. It is a plus if you are well known with the VMWare "Horizon" ecosystem and use some of these solutions. It's to hard and resource intensive to setup and manage for small companies. Next to that it is to costly for only basic functionality compared to other solutions
    Incentivized
    Read full review
    PDQ
    PDQ Inventory is great if you have a local network of computers on or off a domain. As long as you have a way to log into them with common credentials. Great for large organizations, particularly ones interconnected with VPNs. PDQ Inventory isn't so great for PCs that aren't connected to the same LAN the server is on. (i.e. non-vpn remote users) They used to have a remote agent you could install, but it was removed after numerous issues.
    Incentivized
    Read full review
    Pros
    Omnissa
    • Enrollment is a snap with many different options. This allows organizations with corporately owned or BYOD programs to bring devices under management in a flexible and scalable solution.
    • Deployment of apps-AirWatch makes deploying apps across your organization simple a quick.
    • AirWatch is usually close to "Zero Day" ready with major hardware manufacturers updated features. Many of the Android and iOS updated features are incorporated into the environments almost as soon as they are released.
    • AirWatch has great customer service. This was not always the case but as the company has grown over the last year in particular, I have been receiving better customer service compared to other MDMs.
    Incentivized
    Read full review
    PDQ
    • Push out new software
    • Push out Updates to current software
    • Push out patches and updates that we don't have other ways to push out
    • Keep end-users updated with little involvement
    Incentivized
    Read full review
    Cons
    Omnissa
    • On-Premises solution is very slow compared to SAS and which is causing many issues while accessing emails on a device, server management, contacts sync issues, Reporting issue
    • AirWatch Inbox application was very buggy and created a lot of issue in our organization and it seems no one is happy with the performance AirWatch Inbox is giving.
    • It is very costly as per analysis provided by Gartner quadrant and for a small organization or for small user base it is not that much suitable.
    Read full review
    PDQ
    • The facility to attempt re-deployment can be a bit easier to use, however, once you get used to it, it is OK.
    • The errors that it produces can be a bit cryptic, so could do with some sort of a verbose mode, when logging issues with packages being deployed.
    Incentivized
    Read full review
    Likelihood to Renew
    Omnissa
    We've used it for 3 years and our contract is up later this year. We own the licenses, but we would have to either renew cloud services or bring the services in-house and install on servers here. We may want to see what's new in the marketplace that could be just as useful and cost effective.
    Incentivized
    Read full review
    PDQ
    PDQ is very useful and one of the tools that we use a lot.
    Incentivized
    Read full review
    Usability
    Omnissa
    It works well for our environment and what we're using it for. It actually does more than we're currently utilizing, but I believe our needs will change in the near future and we could utilize more features.
    Incentivized
    Read full review
    PDQ
    The interface is straight forward and guides you through the process there. PDQ keeps track of the when new updates are made available writes the scripts and all l you need to do is push the button. (Mr George Jetson) Now with the download done you just sit back worry free and watch the software install in 1% of the time it would take to take care of the PC manually.
    Incentivized
    Read full review
    Reliability and Availability
    Omnissa
    Just in the past few weeks our staff has had several issues with the website. It is either taking a long time to load anything or we are not able to get in at all. This is very frustrating when you are trying to manage and enroll users. It was down 2 days in a row just this past week. Not good!
    Incentivized
    Read full review
    PDQ
    No answers on this topic
    Performance
    Omnissa
    Went over the availability just a minute ago on the last rating. Don't use the reporting too much but will likely begin that soon. Integration with Active Directory doesn't seem to bog either system down.
    Incentivized
    Read full review
    PDQ
    No answers on this topic
    Support Rating
    Omnissa
    There is a separate portal for Workspace One + Chat function. The support is fast but sometime you need a little but luck that the right person is supporting your case. Case escalation is not really working.
    Incentivized
    Read full review
    PDQ
    The built-in help menus and general ease of use render whatever systems support there might be almost irrelevant. There is stability in the system's simplicity; if you're in the position to use such a product, you're your own best friend. Simple web searches more often than not turn up the solution to any little niggles, such as what silent install switches specific applications require (a remarkably wide choice of options exist). System updates are timely and unobtrusive, installing in no time at all. Maybe I've just been lucky; if so, long may it continue!
    Incentivized
    Read full review
    Implementation Rating
    Omnissa
    AirWatch support was included and helped with every step of the implementation. They have their "university" with helpful documents and phone support 24x7.
    Incentivized
    Read full review
    PDQ
    No answers on this topic
    Alternatives Considered
    Omnissa
    Airwatch remains a leader in Gartner's Magic Quadrant and meets the data mobility needs of our organization. We are looking at moving to the cloud with Office365 and are evaluating the Intune/EMS/MAM/Rights Management suite. We have set up both Airwatch and Intune/EMS/MAM/Rights Management in a lab environment and have compiled some good comparison data and are looking to further evaluate these products. From our testing Airwatch has good integration with Office365 and is more feature rich and has more robust controls in both the MDM and Data Management/Security space. If someone is looking for a more simple solution without MDM and they are considering providing email and calendar access only Intune/MAM may be the way to go.
    Incentivized
    Read full review
    PDQ
    This software was referred to us by an IT professional. Previously, we were installing the software with the help of remote desktop applications but it was very time consuming; it was wasting the user's time since he could not use his computer. After testing PDQ Deploy, we just never looked back.
    Incentivized
    Read full review
    Scalability
    Omnissa
    It is really scalable. They love to have more users as you pay by the license. They are great in this regard.
    Incentivized
    Read full review
    PDQ
    No answers on this topic
    Return on Investment
    Omnissa
    • Visibility of all support team, their location, apps installed on devices and security level, which guarantees information is secure.
    • Users don't have the time to be spending their telecom plans on apps that are not accepted for corporate use. So, this plans can be controlled and money saved.
    • Cost happens to be an OpEx one, and even though it is not visible in ROI, when you calculate how much money represents data leak, information lost, users not arriving to attend customers, and more. The cost is giving you a return on customer satisfaction and continuity.
    Incentivized
    Read full review
    PDQ
    • Speed of deployment is very positive for new software setup, saving hours of testing and deployment locally
    • Made patching for large computer estate very efficient, another positive for staff not having to spend hours of patching individual machines
    • Works well for small team of IT's and again makes various repetitive tasks much easier
    Incentivized
    Read full review
    ScreenShots