Onclusive Social vs. Simplify360

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Onclusive Social
Score 9.0 out of 10
N/A
Onclusive Social (formerly Digimind) is a social listening tool that enables brands around the world to understand their online presence and competitive standing, and use these insights to inform marketing, communications and audience engagement strategies.
$499
per month
Simplify360
Score 7.8 out of 10
N/A
Simplify360 is a Social Business Intelligence company headquartered in Carrollton, Texas with global clients & operations. Simplify360 is an integrated enterprise solutions provider; offering Social Marketing Suite for agencies, Social Contact Center for BPOs and Social Command Center for Enterprises. Simplify360 operates directly or through partners in the US, Malaysia, Korea, Brazil and the Netherlands to name a few. The company’s products and services are sold in over 100 countries.N/A
Pricing
Onclusive SocialSimplify360
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Onclusive SocialSimplify360
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Onclusive SocialSimplify360
Best Alternatives
Onclusive SocialSimplify360
Small Businesses
Simplify360
Simplify360
Score 7.8 out of 10
Dialpad Support
Dialpad Support
Score 9.1 out of 10
Medium-sized Companies
Mention
Mention
Score 9.4 out of 10
Dialpad Support
Dialpad Support
Score 9.1 out of 10
Enterprises
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
Verint Community
Verint Community
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Onclusive SocialSimplify360
Likelihood to Recommend
10.0
(6 ratings)
8.9
(6 ratings)
Likelihood to Renew
8.6
(5 ratings)
8.8
(6 ratings)
Support Rating
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Onclusive SocialSimplify360
Likelihood to Recommend
Onlcusive Social - formerly Digimind
If you work in strategic marketing, business intelligence or competitive intelligence then Digimind can shave hours of time off your daily monitoring routine. You no longer have to manually trawl the web looking for news and no longer miss any important developments thanks to Digiminds ability to monitor sites up to 4 times a day. However it is important to understand that you can only get out of Digimind what you put in, so there is some initial effort involved in order to build up sources for the tool to monitor and setup your own folder structure to save information.
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Nextiva
To talk directly to the Simplify 360 management and take a call post that. One of the key aspects of investing in any enterprise software is how easy the implementation is and how much support that a company can get in the early implementation process. We have had a quick ramp up learning the tool and had constant interactions with the team at Simplify to better understand and manage issues or get questions answered
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Pros
Onlcusive Social - formerly Digimind
  • Digimind Social is a great and unique platform for constant monitoring of social networks.
  • Its interface is user-friendly and straightforward, it has features that help us collect information of our interest.
  • We can monitor trends in real time.
  • It facilitates interaction with the audience and allows us to measure the impact of our management in the different social networks we manage in the organization.
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Nextiva
  • BeFirst publishes to multiple social channels for clients. The publishing module makes publishing very easy and effective.
  • Workflow allows our team to handle customer service requests and brand management issues very quickly to maintain a company's reputation.
  • The ease of set up in the listening module, makes brand reputation very effective.
  • The platform does offer platform provide sentiment analysis, and it works great. The team has found that is very easy to keep up conversations and answer customer for clients or forward the infomation to said client.
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Cons
Onlcusive Social - formerly Digimind
  • At this time, it’s hard to find any area of improvement for Digimind Social, especially after having used other tools, which are clunky and require more manual work to zero in on the information you need. The sentiment analysis is a tricky task for any tool and while Digimind Social is better at it than others, we hope they continue to hone its capabilities and are able to analyze a larger volume of data.
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Nextiva
  • I will like to see some improvement in the intuitiveness of the system. There are some great features hidden behind the curtains.
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Likelihood to Renew
Onlcusive Social - formerly Digimind
I have seen many different tools. As mentioned earlier the tool has a very nice dashboard and the sentiment analysis from Digimind is better than other tools that I have tried in the past.
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Nextiva
We have a great relationship with the Simplify team and anyone in our team is able to reach out to them and get answers to questions is a wonderful benefit of working with them. Also we have collaborated with the team to enhance the product, which again is a very welcome gesture from a company that sells a product that helps enterprises listen in to people and support them.
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Alternatives Considered
Onlcusive Social - formerly Digimind
  • Meilleur résultat dans les mentions remontées
  • Moins de bruit
  • Fonctionnalités additionnelles de meilleure qualité et moins gadget
  • Un coût mieux maîtrisé par rapport à notre besoin
[Best results are surfaced
Less noisy
Very high quality, non gimmicky, additional functionality
Better value with respect to our needs]
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Nextiva
In side by side analysis, Simplify 360 was much easier to set up teams, work flow and the brand monitoring was quite a bit more accurate
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Return on Investment
Onlcusive Social - formerly Digimind
  • As a business school professor teaching both MBAs and executives, I regularly use Digimind to demonstrate the power of social listening in various programs I teach. Digimind Social proved to be a solid, user-friendly tool that effectively show users the value of social media listening for various short-term (e.g., responding to angry customers) to long-term goals (e.g., managing online reputation, competitive analysis).
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Nextiva
  • Reduction of weekly and monthly report building time by over 70%
  • Lead generation increased by over 30%.
  • Online brand negativity neutralized by over 80%.
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ScreenShots