What users are saying about
2 Ratings
10 Ratings
2 Ratings
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Score 9 out of 100
10 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Onfleet

Onfleet is well-suited in our business that is based solely on pickups and deliveries. We are able to build routes in the morning, optimize them for efficiency, assign them to specific drivers, and track/follow through all the way from pickup to delivery the next day.
Anonymous | TrustRadius Reviewer

Verizon Connect

Verizon Connect does provide the service we want, which is monitoring temperatures of food products in delivery vehicles. Temperature tracking in our facilities is easy since we have stationary networks and coolers, but moving vehicles provides a different challenge. Since we started using Telogis (before it became Verizon Connect), we have been able to keep track of these temperatures.Aside from this, Verizon Connect feels like many other bloated poorly designed business services. It does what it says, but design gets in the way of usability and the whole thing feels like it's built to sell you higher levels of service.
Anonymous | TrustRadius Reviewer

Pros

Onfleet

  • Estimating drivers' arrival times.
  • Optimizing task placements on routes.
  • Providing analytical tools.
  • Open API.
Anonymous | TrustRadius Reviewer

Verizon Connect

  • Tracking vehicle maintenance because it's easier for me to track maintenance with the software than the employees.
  • Track the installer's location. Saves time being able to route an installer to a needed job.
  • Daily Routing, we don't use this, but I sure wish we did.
Mike Hartzog | TrustRadius Reviewer

Cons

Onfleet

  • The interface is sometimes slow/laggy.
  • More customization.
  • Integration with more services.
Anonymous | TrustRadius Reviewer

Verizon Connect

  • Contractor install is very cumbersome, inconvenient, and causes downtime.
  • Tracking had lots of unexplained glitches, thousands of miles added and lost to various trucks out of nowhere.
  • Customer Service is quick to "open a case" on any issues, but lacks follow-up and solutions.
  • Lots of problems are "sent to development."
Anonymous | TrustRadius Reviewer

Usability

Onfleet

Onfleet 8.0
Based on 1 answer
Onfleet is usable and provides sufficient training material, however it's very complex and the software has some nuances that can only be learned with time. Operating with multiple regions or areas can become cluttered and hard to navigate. More customization of appearance, features, etc. would help usability and prevent irrelevant information or features from being shown.
Anonymous | TrustRadius Reviewer

Verizon Connect

No score
No answers yet
No answers on this topic

Support Rating

Onfleet

Onfleet 8.0
Based on 2 answers
Onfleet has given great support and worked with our organization when we're trying to figure out a solution or work through a glitch. Their team seems small, personable, and laid-back. Sometimes there is a delay/wait after contacting support, but the answers are always thorough and the problems are usually solved.
Anonymous | TrustRadius Reviewer

Verizon Connect

Verizon Connect 8.3
Based on 13 answers
Verizon Connect has great customer service. Our account manager has always replied quickly to any inquiries of mine and has been very knowledgeable and reliable. Drivers who've occasionally needed to call into the customer service helpline have quickly had their questions answered and problems resolved. All reports I've received from them about their experiences have been positive, stating that the Verizon Connect employees have been courteous and helpful, resolving their issue quickly and efficiently.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Onfleet

No answers on this topic

Verizon Connect

We were with Teletrac for about 10 years. We had no issues, but the price is what got us to switch to Fleetmatics, which is not Verizon Connect. The geofence reporting is something Teletrac did not have.
Courtney Van Delden | TrustRadius Reviewer

Return on Investment

Onfleet

  • Positive impact in relation to optimizing routes to reduce costs.
  • Positive impact in relation to pickup/delivery accountability (barcodes, pictures).
  • Positive impact on system efficiencies and analytics.
Anonymous | TrustRadius Reviewer

Verizon Connect

  • End to end food safety - We are now able to see the storage temperature of food products from our production facility, to transit, to remote locations.
  • Vehicle visibility - Verizon Connect allows us to see if any of our vehicles has gone off course or stopped unexpectedly, which increases employee safety.
Anonymous | TrustRadius Reviewer

Pricing Details

Onfleet

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Verizon Connect

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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