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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OnPay

    Score8.5 out of 10
    N/AOnPay's payroll and HR is designed for people who want to spend more time running their business, and less on back-office tasks. The application aims to enable users to: • Run payroll • Automate taxes • Track time and attendance • Let employees do more themselves • Simplify HR processes • Offer benefits in any state OnPay starts at $49 plus $6 per person each month. The monthly fee includes integrations with QuickBooks and Xero and time-tracking software, as…

    $49

    per month +$6 per month, per person

    Thomson Reuters CS Professional Suite

    Score9.9 out of 10
    N/AThomson Reuters CS Professional Suite is integrated tax and accounting software that manages the operations of legal firms. It is used to collect client data, and post finished tax returns, from managing client engagements to practice management.N/A
    Pricing
    OnPayThomson Reuters CS Professional Suite
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OnPayThomson Reuters CS Professional Suite
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsFirst month free, then $49 + $6 per employee each month.—
    More Pricing Information
    Community Pulse
    OnPayThomson Reuters CS Professional Suite
    Considered Both Products
    OnPay
    No answer on this topic
    Thomson Reuters
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    69 Answers
    No answers on this topic
    Delivers good value for the price
    99%
    Delivers good value for the price
    69 Answers
    No answers on this topic
    Happy with the feature set
    99%
    Happy with the feature set
    69 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    99%
    Lived up to sales and marketing promises
    68 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    69 Answers
    No answers on this topic
    Features
    OnPayThomson Reuters CS Professional Suite
    Payroll Management
    Comparison of Payroll Management features of OnPay and Thomson Reuters CS Professional Suite
    Feature
    OnPay
    9.3
    70 Ratings
    12% above category average
    Thomson Reuters CS Professional Suite
    10.0
    1 Ratings
    28% above category average
    Pay calculation9.766 Ratings10.01 Ratings
    Benefit plan administration8.926 Ratings00 Ratings
    Direct deposit files9.764 Ratings00 Ratings
    Salary revision and increment management8.749 Ratings00 Ratings
    Reimbursement management9.733 Ratings00 Ratings
    Customization
    Comparison of Customization features of OnPay and Thomson Reuters CS Professional Suite
    Feature
    OnPay
    -
    Ratings
    Thomson Reuters CS Professional Suite
    8.5
    1 Ratings
    12% above category average
    API for custom integration00 Ratings8.01 Ratings
    Plug-ins00 Ratings9.01 Ratings
    Security
    Comparison of Security features of OnPay and Thomson Reuters CS Professional Suite
    Feature
    OnPay
    -
    Ratings
    Thomson Reuters CS Professional Suite
    8.2
    4 Ratings
    0% above category average
    Single sign-on capability00 Ratings8.33 Ratings
    Role-based user permissions00 Ratings8.14 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of OnPay and Thomson Reuters CS Professional Suite
    Feature
    OnPay
    -
    Ratings
    Thomson Reuters CS Professional Suite
    7.2
    4 Ratings
    8% below category average
    Dashboards00 Ratings8.13 Ratings
    Standard reports00 Ratings8.04 Ratings
    Custom reports00 Ratings5.64 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of OnPay and Thomson Reuters CS Professional Suite
    Feature
    OnPay
    -
    Ratings
    Thomson Reuters CS Professional Suite
    8.6
    4 Ratings
    12% above category average
    Accounts payable00 Ratings8.01 Ratings
    Accounts receivable00 Ratings8.01 Ratings
    Cash management00 Ratings10.01 Ratings
    Bank reconciliation00 Ratings10.02 Ratings
    Expense management00 Ratings10.01 Ratings
    Time tracking00 Ratings9.01 Ratings
    Fixed asset management00 Ratings9.02 Ratings
    Multi-currency support00 Ratings7.12 Ratings
    Multi-division support00 Ratings8.01 Ratings
    Regulations compliance00 Ratings10.02 Ratings
    Electronic tax filing00 Ratings8.01 Ratings
    Self-service portal00 Ratings9.01 Ratings
    Primary and Secondary Ledgers00 Ratings8.01 Ratings
    Intercompany Accounting00 Ratings8.01 Ratings
    Localizations00 Ratings8.01 Ratings
    Journals and Reconciliations00 Ratings8.03 Ratings
    Enterprise Accounting00 Ratings8.01 Ratings
    Configurable Accounting00 Ratings8.01 Ratings
    Centralized Rules Framework00 Ratings9.01 Ratings
    Standardized Processes00 Ratings9.13 Ratings
    Inventory Management
    Comparison of Inventory Management features of OnPay and Thomson Reuters CS Professional Suite
    Feature
    OnPay
    -
    Ratings
    Thomson Reuters CS Professional Suite
    10.0
    1 Ratings
    31% above category average
    Location management00 Ratings10.01 Ratings
    Best Alternatives
    OnPayThomson Reuters CS Professional Suite
    Small Businesses
    Patriot Payroll
    Score8.6 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Medium-sized Companies
    APS
    Score5.7 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    ADP Streamline Payroll
    Score6.1 out of 10
    Microsoft Dynamics GP
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OnPayThomson Reuters CS Professional Suite
    Likelihood to Recommend
    8.5
    (70 ratings)
    8.5
    (4 ratings)
    Likelihood to Renew
    9.3
    (7 ratings)
    -
    (0 ratings)
    Usability
    8.8
    (41 ratings)
    8.9
    (2 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.9
    (41 ratings)
    9.9
    (2 ratings)
    Implementation Rating
    9.7
    (4 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    OnPayThomson Reuters CS Professional Suite
    Likelihood to Recommend
    OnPay
    OnPay works for me as a small business owner. It streamlines HR, Payroll and Employment Tax Filings - and it can be helpful in exploring benefit options with integrated partners. We run payroll for both of our companies through OnPay and haven't had any issues. The employees find it easy to use on their end, as well. The OnPay representatives are extremely proactive and communicate updates/changes in a very timely manner. If you have a substantial number of employees, it may be more efficient to look elsewhere due to cost.
    Incentivized
    Read full review
    Thomson Reuters
    It is extremely suitable for the client since for us they are all US-based companies, even though the main headquarters of our business is in Mexico.

    It is less appropriate in terms of usability than taxes, since it does not include adaptability to Mexican legislation, and its deployment through customizations and reports is extremely expensive.
    Incentivized
    Read full review
    Pros
    OnPay
    • Communication - From my first call I was so impressed at the level of care and compassion OnPay expressed. I was assigned specific employees who were available in the sign up process to walk me through each step and to answer all my questions. I know some of my questions were probably "stupid" but OnPay never minded answering them and I was always treated with respect.
    • On Boarding - The nightmare I had experienced with a competitor became a dream with OnPay. They said if I would authorize them to sign onto my account they would take care of the sign up process. And they did!!! They also did it correctly. All of the numbers and information was error free. The only information I was required was input was direct deposit bank information.
    • Resolving an Issue - I have only had one issue that needed to be resolved. The person I talked to had to check with another person for an answer but she stayed on the line with me to make sure the problem was resolved. Then I received a follow up email outlining exactly what action they had taken.
    • Ease of using the website - I can find what I am looking for! I like the verification code. And every time I sign on to my account the red heart by our company name makes me smile.
    Incentivized
    Read full review
    Thomson Reuters
    • Allows users to create associations, groups, locations, or property types to categorize each asset.
    • Fixed Assets CS can be deployed in a virtual office setting or as a SaaS application.
    • Fixed Assets CS also supports common depreciation methods.
    Incentivized
    Read full review
    Cons
    OnPay
    • You can add additional additions or benefit items such as a car allowance. The process required me to contact a representative as that wasn't as easy to navigate.
    • The process for handling additional withholdings for pre-payed taxes required support to ensure the calculations were accurate.
    • Process for on-boarding is a little tricky if you don't start the process from the point of hire. You can add various things easily but it reflects differently in terms of completion of an Employee file.
    Read full review
    Thomson Reuters
    • Requires a time investment for the learning curve to fully utilize the benefits provided by CS Professional Suite.
    • Older looking UI and aesthetic.
    Incentivized
    Read full review
    Likelihood to Renew
    OnPay
    We have used OnPay for a few years now and we do continue to renew our annual use of OnPay. We are only a small organization and although OnPay provides a lot of additional services that larger organizations might ind useful, OnPay still meets our limited requirements of running bi-weekly payroll and submitting our quarterly state and federal tax documents, and at a price that we still find affordable.
    Incentivized
    Read full review
    Thomson Reuters
    No answers on this topic
    Usability
    OnPay
    For a one geography business in a larger metro area not planning to expand tax geographies or do anything other than the same-ol, same-ol, then I think OnPay is great. Their biggest issue is tax support responsiveness - it's simply unacceptable yet they seem to not be concerned about it at all.
    Read full review
    Thomson Reuters
    The platform is stable even though a version for MacOS is also missed.

    In general, the user management and administration process is intuitive and once the roles are defined it is simple and easy.

    However, the user experience has become out of date in relation to other web-based platforms currently available on the market.
    Incentivized
    Read full review
    Reliability and Availability
    OnPay
    OnPay immediately responds to any of my inquiries.
    Incentivized
    Read full review
    Thomson Reuters
    No answers on this topic
    Performance
    OnPay
    No complaints on OnPay's integration with Xero.
    Incentivized
    Read full review
    Thomson Reuters
    No answers on this topic
    Support Rating
    OnPay
    As mentioned previously, I appreciate the Chat feature and have used it several times. I've also used the help database and found it wonderful. And I've had many email support interactions. Every time I've interacted with many individuals from the support team including...(who has helped me a number of times). The interactions have been professional and courteous and extremely helpful. Often they're able to resolve my problems and questions very quickly. OnPay has provided great support to our team here at Strike Visuals.
    Incentivized
    Read full review
    Thomson Reuters
    Support for Thomson Reuters is very in-depth as they have a ton of knowledge articles that help troubleshoot common issues and gives a launching pad for users to learn more about the product and help them use the tools effectively and efficiently. When needed, reaching out to the live support is always prompt and we are able to effectively work past any issues that come up.
    Incentivized
    Read full review
    Implementation Rating
    OnPay
    Easy to implement and easy to convert any other payroll reports to the OnPay system when making the switch
    Incentivized
    Read full review
    Thomson Reuters
    No answers on this topic
    Alternatives Considered
    OnPay
    OnPay is tremendously less expensive and technically superior to Quickbooks in my opinion. OnPay is less expensive and offered the ease of managing a restaurant payroll that was better in my opinion than When I Work. My experience when evaluating all of the payroll products that I felt the company could afford was that OnPay had a superior staff of professionals who knew their product and could explain how to use it most clearly.
    Incentivized
    Read full review
    Thomson Reuters
    Thomson Reuters is all I have experience with.
    Incentivized
    Read full review
    Scalability
    OnPay
    OnPay works.
    Incentivized
    Read full review
    Thomson Reuters
    No answers on this topic
    Return on Investment
    OnPay
    • Cut our payroll fees by more than half of what was being paid to CPA firm
    • Save time in dealing with CPA firm for payroll returns and filing
    • Could easily generate various payroll related reports..even from the past....this was not possible with the CPA firm previously used
    Incentivized
    Read full review
    Thomson Reuters
    • Not authorized to view the large scale picture of Thomson Reuters CS Suite on ROI, however, it has been a part of the business model for years with constant updates and is only getting more and more efficient as time goes on.
    Incentivized
    Read full review
    ScreenShots

    OnPay Screenshots

    Screenshot of full-service payrollScreenshot of multiple pay rates and schedulesScreenshot of employee self-onboarding and org charts, which are built-inScreenshot of an e-signable offer lettersScreenshot of calendars, where PTO is managed and approvedScreenshot of centralized finances, viewed with over 20 reports for analyzing employment-related expenses