What users are saying about
33 Ratings
33 Ratings
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Score 7.1 out of 100
8 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Ontraport

Starting a business you have enough stuff to deal with. Ontraport takes the headache out of the tech side. Everything works together and you don't ever get left alone to figure things out. I would beg any new business to invest in Ontraport. Or if you want to grow and scale an existing business it would be great. I think it more for service-based business.
Charles Kirkland | TrustRadius Reviewer

Technolutions Slate

I am not an end-user but use Slate as an "outsider" since I'm in IT. I use it to verify data coming to and from our SIS PeopleSoft Campus Solutions. That being said, I think it is robust and easy for most to use. It is clearly seen as the "Best in Breed" for CRM/Recruiting/Admissions systems. I am a firm believer in going with such systems. There are strength and power in numbers. Technolutions is rather nimble and responsive with updates and addressing needs.
Michele Thibodeau | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Ontraport
8.2
Technolutions Slate
WYSIWYG email editor
Ontraport
8.6
Technolutions Slate
Dynamic content
Ontraport
8.9
Technolutions Slate
Ability to test dynamic content
Ontraport
8.3
Technolutions Slate
Landing pages
Ontraport
7.3
Technolutions Slate
A/B testing
Ontraport
8.7
Technolutions Slate
Mobile optimization
Ontraport
8.0
Technolutions Slate
Email deliverability reporting
Ontraport
6.9
Technolutions Slate
List management
Ontraport
7.1
Technolutions Slate
Triggered drip sequences
Ontraport
9.7
Technolutions Slate

Lead Management

Ontraport
6.8
Technolutions Slate
Lead nurturing
Ontraport
8.4
Technolutions Slate
Lead scoring and grading
Ontraport
5.7
Technolutions Slate
Data quality management
Ontraport
6.2
Technolutions Slate
Automated sales alerts and tasks
Ontraport
7.1
Technolutions Slate

Campaign Management

Ontraport
7.4
Technolutions Slate
Calendaring
Ontraport
6.2
Technolutions Slate
Event/webinar marketing
Ontraport
8.7
Technolutions Slate

Social Media Marketing

Ontraport
7.1
Technolutions Slate
Social sharing and campaigns
Ontraport
7.1
Technolutions Slate
Social profile integration
Ontraport
7.2
Technolutions Slate

Reporting & Analytics

Ontraport
8.3
Technolutions Slate
Dashboards
Ontraport
8.7
Technolutions Slate
Standard reports
Ontraport
6.6
Technolutions Slate
Custom reports
Ontraport
9.6
Technolutions Slate

Platform & Infrastructure

Ontraport
7.8
Technolutions Slate
API
Ontraport
6.7
Technolutions Slate
Role-based workflow & approvals
Ontraport
8.8
Technolutions Slate
Customizability
Ontraport
9.5
Technolutions Slate
Integration with Salesforce.com
Ontraport
7.3
Technolutions Slate
Integration with Microsoft Dynamics CRM
Ontraport
7.3
Technolutions Slate
Integration with SugarCRM
Ontraport
7.3
Technolutions Slate

Sales Force Automation

Ontraport
Technolutions Slate
7.7
Customer data management / contact management
Ontraport
Technolutions Slate
6.9
Workflow management
Ontraport
Technolutions Slate
7.7
Territory management
Ontraport
Technolutions Slate
9.9
Opportunity management
Ontraport
Technolutions Slate
6.2
Integration with email client (e.g., Outlook or Gmail)
Ontraport
Technolutions Slate
7.1
Contract management
Ontraport
Technolutions Slate
10.0
Interaction tracking
Ontraport
Technolutions Slate
5.9
Channel / partner relationship management
Ontraport
Technolutions Slate
7.6

Customer Service & Support

Ontraport
Technolutions Slate
6.6
Case management
Ontraport
Technolutions Slate
6.8
Call center management
Ontraport
Technolutions Slate
6.5
Help desk management
Ontraport
Technolutions Slate
6.5

Marketing Automation

Ontraport
Technolutions Slate
7.7
Lead management
Ontraport
Technolutions Slate
7.6
Email marketing
Ontraport
Technolutions Slate
7.7

CRM Project Management

Ontraport
Technolutions Slate
6.1
Task management
Ontraport
Technolutions Slate
6.3
Billing and invoicing management
Ontraport
Technolutions Slate
6.1
Reporting
Ontraport
Technolutions Slate
5.8

CRM Reporting & Analytics

Ontraport
Technolutions Slate
7.6
Forecasting
Ontraport
Technolutions Slate
7.9
Pipeline visualization
Ontraport
Technolutions Slate
7.3
Customizable reports
Ontraport
Technolutions Slate
7.7

Customization

Ontraport
Technolutions Slate
7.5
Custom fields
Ontraport
Technolutions Slate
8.4
Custom objects
Ontraport
Technolutions Slate
8.4
Scripting environment
Ontraport
Technolutions Slate
6.2
API for custom integration
Ontraport
Technolutions Slate
7.0

Security

Ontraport
Technolutions Slate
5.7
Single sign-on capability
Ontraport
Technolutions Slate
2.9
Role-based user permissions
Ontraport
Technolutions Slate
8.5

Social CRM

Ontraport
Technolutions Slate
7.9
Social data
Ontraport
Technolutions Slate
7.5
Social engagement
Ontraport
Technolutions Slate
8.3

Integrations with 3rd-party Software

Ontraport
Technolutions Slate
8.4
Marketing automation
Ontraport
Technolutions Slate
6.9
Compensation management
Ontraport
Technolutions Slate
10.0

Platform

Ontraport
Technolutions Slate
7.4
Mobile access
Ontraport
Technolutions Slate
7.4

Pros

Ontraport

  • User segmentation for specific messaging is key for us because it helps drive our new client conversions and existing client repurchasing.
  • ONTRAPORT plays nice with our scheduling software and WordPress so we can implement new material without hassle.
  • Campaigns and automation is simple to set up and monitor which helps us use more of their tools instead of paying for complex features we'll never use.
Jeremy Estes | TrustRadius Reviewer

Technolutions Slate

  • Allows user to maintain good track of communication that one is having with the customer.
  • Allows the creation of specific queries that we can use to reach students in a more unique way,
  • It is extremely user-friendly!
Anonymous | TrustRadius Reviewer

Cons

Ontraport

  • Integrations. Basically, all integrations are done using Zapier. This is a huge time suck. In other programs like ActiveCampaign, you have WordPress plugins to import your data from Gravity Forms. It takes 2 minutes to set up. With Zapier, even a simple integration takes a minimum of 30 minutes to setup and test to the point where you trust it.
  • Documentation: there is a lot of documentation, but a lot of it is confusing with not enough examples to make something clear.
  • Templates: other programs like Drip focus on more templates for campaigns. While there are a few here, there's really not a ton and they don't seem carefully curated.
  • Learning curve: it took a really long time to get it set up for our business. I appreciated the onboarding sessions, which definitely helped a lot, but it could have been simpler.
  • Version 5: last year ONTRAPORT launched their newest version of their software. I can see that it's a foundation that they will be able to build a lot on, but it's not fleshed out yet. Like a fresh foundation and a good building, but not a lot of paint or polish yet.
  • Sales funnels: managing people through a sales funnel just happens through a custom field that you set up. There's no predetermined "section" for something that a lot of sales teams would want. It makes it easy to not know what's going to happen with your automation when you send someone to a new part of the sales funnel (ie. you move someone to the next part of the sales funnel, it triggers an automation, maybe you weren't aware of that). It would be great if it gave you a quick summary of some of the automation you're about to send when you take actions.
  • Intimidation: enough said. It just feels intimidating to set this stuff up. This may be true for all the other automation programs too though.
Andrew Muller | TrustRadius Reviewer

Technolutions Slate

  • Probably just the aesthetics of layout.
  • The layout and user friendliness of the mobile app.
  • As much as I love their organic marketing strategy, I would love marketing material to share with other schools while I'm on the road. [Youtube demo, clean social media channels, etc]
Iliana Hernandez | TrustRadius Reviewer

Likelihood to Renew

Ontraport

Ontraport 9.1
Based on 8 answers
My client was already using Ontraport and had a decent investment in the tool. As soon as we turn around the revenue situation with my client's products, we will be ditching OAP immediately, despite the significant re-implementation cost we are going to face moving to a new system. I am part of a high-end, professional marketing group, and the overwhelming sentiment with these other professionals is that one should run away from this as fast as humanly possible. I thought their words were just ungrounded opinion, and I deeply regret that I did not heed them more closely before sinking still more time and effort into OAP.
Anonymous | TrustRadius Reviewer

Technolutions Slate

No score
No answers yet
No answers on this topic

Usability

Ontraport

Ontraport 7.8
Based on 3 answers
The software is just easy to use. The UI is fairly intuitive. The help system is pretty good. I find it is pretty quick to get my work completed and if I don't document my things well, I can always figure out how I did something when I need to make changes.When I have a problem the tech support is easy to deal with and when things need to get escalated they are resolved quickly.
Eric Foronjy | TrustRadius Reviewer

Technolutions Slate

No score
No answers yet
No answers on this topic

Performance

Ontraport

Ontraport 7.7
Based on 4 answers
Most of the time OP runs fine. But I've had to submit more support tickets this year do to messages, seq.'s or rules not running correctly. Also experienced slow response times moving in and around OP.
Chris Castillo | TrustRadius Reviewer

Technolutions Slate

No score
No answers yet
No answers on this topic

Support Rating

Ontraport

Ontraport 9.0
Based on 3 answers
The techs are reasonably savvy, highly courteous and want to do right by their customers. Unfortunately, the product they are supporting is so deeply flawed that there's only so much they can do when your legitimate business requirements are simply not supported.
Anonymous | TrustRadius Reviewer

Technolutions Slate

No score
No answers yet
No answers on this topic

In-Person Training

Ontraport

Ontraport 9.1
Based on 1 answer
I went to their Ontrapalooza event, and it opened my mind as to how the software can be used.
David Jaeger | TrustRadius Reviewer

Technolutions Slate

No score
No answers yet
No answers on this topic

Implementation Rating

Ontraport

Ontraport 9.1
Based on 2 answers
If you know your business, ONTRAPORT is easy
Chad Root | TrustRadius Reviewer

Technolutions Slate

No score
No answers yet
No answers on this topic

Alternatives Considered

Ontraport

Ontraport is capable of more than MailChimp and AWeber, both of which I would consider beginner systems. It is also easier to use and understand initially than Infusionsoft, and takes less time to get off the ground when you make the change. It is capable of very complex tasks but the user interface is simple and the tasks are easy to construct. It takes away my worry and pain, that reason alone is enough to recommend them!
Matthew Watts | TrustRadius Reviewer

Technolutions Slate

We used Ellucian recruit that is based on Microsoft Dynamics, I must say that Slate is much simpler to use and navigate for everyday user. While Dynamics is very powerful and robust tool it is really hard to navigate and keep track of campaigns and prospects. Slate is simplified version of dynamics and better suited for users who are in higher ed, while dynamics is more for "sales" in enterprise world. Education world is different.
Anonymous | TrustRadius Reviewer

Scalability

Ontraport

Ontraport 8.2
Based on 1 answer
With the new lower priced options, it's now easier for newer businesses to start with a more basic version and upgrade as they need more features.
Jen Levitz | TrustRadius Reviewer

Technolutions Slate

No score
No answers yet
No answers on this topic

Return on Investment

Ontraport

  • We can save costs on excessive mailings as we are more targeted in our efforts and wasting less communication.
  • We have been able to more effectively target relevant donors that have given more recently.
  • ONTRAPORT has consolidated the tracking software that we have used for contact information.
Kalyn Hoffman | TrustRadius Reviewer

Technolutions Slate

  • Slate has allowed our Admissions Department to use more forecasting tools to plan their strategies.
Michele Thibodeau | TrustRadius Reviewer

Screenshots

Pricing Details

Ontraport

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Ontraport Editions & Modules

Edition
Pro$2971
Basic$792
Plus$1473
Enterprise$4974
  1. per month (3 Users -- up to 10,000 Contacts)
  2. per month (1 User -- up to 1,000 contacts)
  3. per month (2 Users -- up to 2,500 Contacts)
  4. per month (5 Users -- up to 20,000 Contacts
Modules
100,000 extra contacts$991
Additional user$472
100,000 extra messages$993
First-class postcards$13
  1. Other
  2. Per User per Month
  3. Other
Additional Pricing Details
Packages are priced on a month to month contract where you can cancel your account at any time. Clients may opt-in for an annual contract, where they pay for 10 months up front and the last two are "free."

Technolutions Slate

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Technolutions Slate Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Ontraport
6.8
Technolutions Slate
8.1

Likelihood to Renew

Ontraport
9.1
Technolutions Slate

Usability

Ontraport
7.8
Technolutions Slate

Performance

Ontraport
7.7
Technolutions Slate

Support Rating

Ontraport
9.0
Technolutions Slate

In-Person Training

Ontraport
9.1
Technolutions Slate

Implementation Rating

Ontraport
9.1
Technolutions Slate

Scalability

Ontraport
8.2
Technolutions Slate

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