Ooma Office vs. Versature

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ooma Office
Score 7.6 out of 10
N/A
For businesses of all sizes, Ooma provides advanced voice and collaboration features which they describe as flexible and scalable. With plans starting at $19.95 per user per month, Ooma Office is available without contracts or long-term commitments so as to make it easy for a small business to scale its office phone system with Ooma as its business grows. Ooma Office features include: Unlimited Calling in U.S., Canada, Mexico and Puerto Rico Free Local…
$9.95
per month
Versature
Score 9.0 out of 10
N/A
Versature is a telephony and VoIP software solution from Versature.N/A
Pricing
Ooma OfficeVersature
Editions & Modules
Local Phone Number
$9.95
per month
Toll Free Number
$9.95
per month
Toll Free Calling Plan
$15.00
per month
Base Price
$19.95
per month
User Extension
$19.95
per month
Pro
$24.95
per month
Ooma Linx
$49.99
per month
Ooma Wireless Adapter
$49.99
per month
Ooma DP1 Desk Phone
$89.99
per month
Expansion Base Station
$99.99
per month
Yealink IP Phones
$99.99
per month
Cisco IP Phones
$109.99
per month
Yealink Conference IP Phones
$399.99
per month
Conference Bridge
Free
Ring Groups
Free
Virtual Receptionist
Free
Number Porting
Free
No answers on this topic
Offerings
Pricing Offerings
Ooma OfficeVersature
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup Fee$19.95 per user/monthNo setup fee
Additional DetailsOoma Office offers plans starting at $19.95 per user/month with no contracts, ever.
More Pricing Information
Community Pulse
Ooma OfficeVersature
Top Pros
Top Cons
Features
Ooma OfficeVersature
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Ooma Office
8.1
47 Ratings
1% below category average
Versature
8.0
1 Ratings
2% below category average
Hosted PBX8.425 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)7.831 Ratings00 Ratings
Directory of employee names8.241 Ratings8.01 Ratings
User templates00 Ratings8.01 Ratings
Call reports00 Ratings8.01 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Ooma Office
8.9
65 Ratings
5% above category average
Versature
9.5
1 Ratings
12% above category average
Answering rules9.357 Ratings10.01 Ratings
Call recording8.244 Ratings00 Ratings
Call park8.540 Ratings00 Ratings
Call screening8.850 Ratings00 Ratings
Message alerts9.756 Ratings9.01 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Ooma Office
9.2
43 Ratings
11% above category average
Versature
9.0
1 Ratings
8% above category average
Audio conferencing9.243 Ratings9.01 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Ooma Office
9.0
65 Ratings
8% above category average
Versature
-
Ratings
Mobile app for iOS9.052 Ratings00 Ratings
Mobile app for Android9.039 Ratings00 Ratings
Best Alternatives
Ooma OfficeVersature
Small Businesses
CloudTalk
CloudTalk
Score 9.5 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 9.5 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.1 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Ooma OfficeVersature
Likelihood to Recommend
8.9
(68 ratings)
9.0
(1 ratings)
Likelihood to Renew
8.0
(1 ratings)
-
(0 ratings)
Usability
8.1
(8 ratings)
-
(0 ratings)
Support Rating
8.1
(31 ratings)
10.0
(1 ratings)
Implementation Rating
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Ooma OfficeVersature
Likelihood to Recommend
Ooma, Inc.
We use Ooma Office for everyone in the company including mobile users. It has allowed us to eliminate the spam callers as well give our mobile and remote users the ability to make business calls - from any device, from anywhere, at any time - without having to worry about any long distance charges, or without giving up their personal telephone numbers (at home or cellular).
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Versature
Versature is versatile - it will likely perform very well in any office setting. It performs especially well with remote employees. When we had to move our operations to home during the pandemic, everyone was able to smoothly transfer calls to home or cell phones, so we didn't have to transfer equipment from one place to another. When we were in an office setting, however, Versature was also quite the helpful system. I don't see us moving away from Versature in a long time, whether we stay working remotely or we move back into the office.
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Pros
Ooma, Inc.
  • Ease of IVR customization: Allows my business to adapt quickly to an ever-changing business economy
  • Plug and Play application: I was up and running within minutes of opening the box with the equipment in it!
  • Find Me, Follow Me for remote access: No matter where I go, I can bring the office with me.
  • Simple, Straightforward Billing: I recognized savings from day 1; my monthly invoice stays the same every month!
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Versature
  • Working remotely: switching our operations to home was done easily through Versature's online portals.
  • Voicemail: transcription/voicemails received through email are very helpful.
  • Answering rules: since you can have several answering rules over various timelines, Versature allows you to customize your answering rules properly, which makes better use of your time.
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Cons
Ooma, Inc.
  • Cell phone app could be a little easier to use.
  • Ooma Desktop needs some tweaking to make it more user friendly.
  • I would like my 800 number to be assigned to my personal mailbox vs. having to have its own extension.
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Versature
  • Voicemail transcription that recognizes French: whenever a voicemail comes in French, the transcription is irrelevant.
  • Better voicemail transcription overall: at times, if the person leaving a message speaks too fast or doesn't speak clearly enough, the transcription isn't helpful.
  • Integration of time frames with answering rules: currently two windows when it could be just one in my opinion.
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Likelihood to Renew
Ooma, Inc.
We have found it very easy to configure, manage, and expand our phone operations with Ooma Office. We needed a reliable phone network as this is the first means of communication for our customers - Ooma has made it a lot easier for us to manage. Their support is also available 24x7 so that's a huge plus.
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Versature
No answers on this topic
Usability
Ooma, Inc.
Their usability is a perfect fit for a small business. We can offer the same features a large company offer their customer at a much more affordable price. The ease of use of the system make it quick to set up and train staff with little time required.
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Versature
No answers on this topic
Support Rating
Ooma, Inc.
Ooma Office support is always available. I've never been on the phone with them for longer than 5 minutes. They are knowledgable, have great active listening skills, are able to make recommendations on how to make Ooma Office work even better for you, and wait times to speak with an agent are reasonable and typically less than 1 minute.
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Versature
I usually scour the help section/articles on their website if I am unsure of how to proceed with something. However, it has happened once or twice that I haven't found the answer I was looking for, and I therefore hopped on to their live chat. Their agents are always polite, kind, and quick to answer any question. If they don't know the answer, they will find it for you after a short pause. For those who prefer calling in and speaking with someone, you can just dial 611 from any Versature phone to reach an agent
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Implementation Rating
Ooma, Inc.
Have a plan in place before you start the implementation, open communication with the staff on the changes being made, prepare a reference guide on the system and how to navigate the new setup. Budget and allocate time for helping staff learn the new system. Consolidate and coordinate all the questions internally before reaching out to support.
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Versature
No answers on this topic
Alternatives Considered
Ooma, Inc.
We went over to Ooma [Office] after having had Intermedia for several years. Intermedia was good, but they were due for an update on many of their systems, which they did after we left. With Ooma [Office], we have our hold music and other basic, easy to use options that fit well for our small business.
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Versature
No answers on this topic
Return on Investment
Ooma, Inc.
  • System made it one-stop shopping for fax lines and phones numbers and equipment which was convenient.
  • It was a shock to see that $39.98 of service manages to result in about $18 of additional “fees” every month. Makes the service significantly less of a bargain than is advertised.
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Versature
  • Good cost when we had shopped around.
  • Good value for the price paid.
Read full review
ScreenShots

Ooma Office Screenshots

Screenshot of Ooma Business Phone Mobile AppScreenshot of Ooma Office Pro Desktop AppScreenshot of Customizable Virtual ReceptionistScreenshot of Configure System Settings through Ooma Office Manger Online Portal