What users are saying about
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
815 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 10 out of 100

QuickBooks Online

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Top Rated
815 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Likelihood to Recommend

OpenGov

For a smaller organization like ours it provides us with the ability to give a large organization feel. We can produce data analysis and reporting at the click of the button.
Brian Dehner | TrustRadius Reviewer

QuickBooks Online

Quickbooks Online is super well suited for small business owners who are on the go and need access to their bookkeeping across multiple devices. You can leave the desktop and carry your books in your pocket for billing, invoicing, expensing, payroll any time, anywhere. I know there are time tracking plugins as well as other integrations that allow for your staff to submit reports directly to the software which is a brilliant addition.
Joel McAfee | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

OpenGov
8.3
QuickBooks Online
8.1
Dashboards
OpenGov
8.0
QuickBooks Online
8.1
Standard reports
OpenGov
8.0
QuickBooks Online
8.3
Custom reports
OpenGov
9.0
QuickBooks Online
8.0

General Ledger and Configurable Accounting

OpenGov
8.0
QuickBooks Online
7.6
Cash management
OpenGov
8.0
QuickBooks Online
8.1
Expense management
OpenGov
8.0
QuickBooks Online
8.1
Accounts payable
OpenGov
QuickBooks Online
8.2
Accounts receivable
OpenGov
QuickBooks Online
8.5
Bank reconciliation
OpenGov
QuickBooks Online
8.2
Time tracking
OpenGov
QuickBooks Online
5.7
Fixed asset management
OpenGov
QuickBooks Online
6.4
Multi-currency support
OpenGov
QuickBooks Online
4.3
Multi-division support
OpenGov
QuickBooks Online
7.9
Regulations compliance
OpenGov
QuickBooks Online
6.9
Electronic tax filing
OpenGov
QuickBooks Online
8.9
Self-service portal
OpenGov
QuickBooks Online
8.2
Global Financial Support
OpenGov
QuickBooks Online
6.9
Primary and Secondary Ledgers
OpenGov
QuickBooks Online
7.3
Intercompany Accounting
OpenGov
QuickBooks Online
7.7
Localizations
OpenGov
QuickBooks Online
8.4
Journals and Reconciliations
OpenGov
QuickBooks Online
7.9
Enterprise Accounting
OpenGov
QuickBooks Online
8.3
Configurable Accounting
OpenGov
QuickBooks Online
7.1
Centralized Rules Framework
OpenGov
QuickBooks Online
8.0
Standardized Processes
OpenGov
QuickBooks Online
8.0

Payroll Management

OpenGov
QuickBooks Online
7.6
Pay calculation
OpenGov
QuickBooks Online
8.1
Benefit plan administration
OpenGov
QuickBooks Online
6.8
Direct deposit files
OpenGov
QuickBooks Online
7.3
Salary revision and increment management
OpenGov
QuickBooks Online
7.6
Reimbursement management
OpenGov
QuickBooks Online
8.4

Customization

OpenGov
QuickBooks Online
7.6
API for custom integration
OpenGov
QuickBooks Online
8.0
Plug-ins
OpenGov
QuickBooks Online
7.2

Security

OpenGov
QuickBooks Online
8.7
Single sign-on capability
OpenGov
QuickBooks Online
8.7
Role-based user permissions
OpenGov
QuickBooks Online
8.6

Inventory Management

OpenGov
QuickBooks Online
7.1
Inventory tracking
OpenGov
QuickBooks Online
7.5
Automatic reordering
OpenGov
QuickBooks Online
8.4
Location management
OpenGov
QuickBooks Online
7.7
Manufacturing module
OpenGov
QuickBooks Online
4.9

Order Management

OpenGov
QuickBooks Online
7.9
Pricing
OpenGov
QuickBooks Online
8.1
Order entry
OpenGov
QuickBooks Online
8.6
Credit card processing
OpenGov
QuickBooks Online
8.3
Cost of goods sold
OpenGov
QuickBooks Online
8.0
Order Orchestration
OpenGov
QuickBooks Online
7.6
End-to-end order visibility
OpenGov
QuickBooks Online
8.4
Order exception Resolution
OpenGov
QuickBooks Online
6.2

Pros

OpenGov

  • Their customer service is excellent
  • Updates are timely and useful
  • They keep up with government standards and needs
Brian Dehner | TrustRadius Reviewer

QuickBooks Online

  • The user interface is clean and things are easy to find. This saves us time from having to look for things we need. If we can't find something, the Help and Search features are easy to use.
  • There is a bar graph at the top of my Customers page that shows a breakdown of overdue invoices, open invoices, and those that have been paid in the last 30 days. This is nice because I can see all this information quickly when I need it.
  • We can customize invoices as much as we need to and it is very user-friendly. We can email individual invoices or in bulk to save time. We can send invoice reminders and statements in a flash as well. All of these things help us get paid on time.
Jennifer Walschap | TrustRadius Reviewer

Cons

OpenGov

  • Sometimes I feel they move too quickly on product development
  • Could provide more hands on training
Brian Dehner | TrustRadius Reviewer

QuickBooks Online

  • Non-profit functionality for fundraising - I have to categorize accounts receivable as sales, and instead of being able to show collection of the sale and put the funds into our fundraising (income) account upon collection, I have to delete the sale and recategorize the expense as a fundraising
  • Reports could be more clearly labeled so I could find what I need better (e.g. being able to pull how much I paid a contractor by name).
  • Reconciliation of errors between bank and QuickBooks accounts - I make mistakes, I need to know there's an easy way to reset the account to zero our minor errors, but have not yet found the means to do so.
Dylan DeClerck | TrustRadius Reviewer

Likelihood to Renew

OpenGov

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 8.9
Based on 21 answers
It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
John H. Adair CPA | TrustRadius Reviewer

Usability

OpenGov

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 8.4
Based on 12 answers
It's Easy enough to learn the basic for a new user; though if you are required to go more in depth in recording assets or liability accounts it could get somewhat confusing for the every day user who doesn't know double-entry accounting. It's great for a business that just wants profit and loss information available at their fingertips.
Lindsay Foucht | TrustRadius Reviewer

Reliability and Availability

OpenGov

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 5.6
Based on 3 answers
While there is an app, which makes it accessible, all the features are not available.
Tya Bolton | TrustRadius Reviewer

Performance

OpenGov

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 7.9
Based on 2 answers
There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.
Colleen Walker | TrustRadius Reviewer

Support Rating

OpenGov

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 4.0
Based on 5 answers
Not that overally impressed with the support when having issues with the app or desktop version. I lost my patience and at times just gave up and tried another process outside of QuickBooks. This is definitely something QuickBooks needs to work on improving as this could lose them customers in the long run. The benefits at the moment outweigh any of the frustrations I face.
Ayo Bamgbose, Assoc CIPD, MSc | TrustRadius Reviewer

Implementation Rating

OpenGov

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 5.2
Based on 3 answers
I'm frustrated. Wound up with two companies, have to keep switching back and forth. This is unsatisfactory!
Robin M. Robboy, CPA | TrustRadius Reviewer

Alternatives Considered

OpenGov

No answers on this topic

QuickBooks Online

QuickBooks Online (QBO) is a decent product that has some limitations. On the surface the product pretty much does what it is suppose to, however there have been some occasions where clients stated banking information was not imported, or imported incorrectly, the software was operating at a slow pace, and the add-on integrations were a problem. Depending on your needs a look at one of the other cloud based accounting softwares may be warranted
Anonymous | TrustRadius Reviewer

Return on Investment

OpenGov

  • It allows us to provide acccurate and timely data to pur decision makers.
Brian Dehner | TrustRadius Reviewer

QuickBooks Online

  • QBO allowed us to integrate with our CPA quickly, absolute must to keep in compliance with tax laws.
  • Having our books organized in QBO is critical for commercial bank loan officers if you need financing.
  • We are able to manage bookkeeping and accounting needs with no staff dedicated to that function - those are tangible cost savings.
Sandeep Malhotra | TrustRadius Reviewer

Pricing Details

OpenGov

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

QuickBooks Online

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

OpenGov
10.0
QuickBooks Online
8.1

Likelihood to Renew

OpenGov
QuickBooks Online
8.9

Usability

OpenGov
QuickBooks Online
8.4

Reliability and Availability

OpenGov
QuickBooks Online
5.6

Performance

OpenGov
QuickBooks Online
7.9

Support Rating

OpenGov
QuickBooks Online
4.0

Implementation Rating

OpenGov
QuickBooks Online
5.2

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