AppRiver from OpenText vs. Proofpoint Essentials for Small Business

AppRiver is great for both small and large organizations. Small businesses are unlikely to have much if any technical support staff available to them, for which AppRiver would be a great help. Likewise for large companies, having AppRiver can save your tech support team from dealing with basic, common, and repetitive application support, and allowing them to better focus on more important tasks at hand.

Incentivized

I would definitely recommend it for fast and easy deployment with no need of constant managing solution. It is a solid solution that will do all what you need for the email security. Especially when you have a small IT team or even do not have enough experienced specialists to handle email security questions - Proofpoint is what I would recommend to use. I gave it 9 of 10 points only because of the price, you can find find more cheap solutions on the market.

Incentivized

• Very useful daily quarantine list emailed to users.
• Suspicious emails can be viewed online in their sandbox to check validity before releasing from quarantine.
• Multiple ways to filter emails (domain, email address, text, etc)
• Link protection is one of the newest options available and we absolutely love it!!

Incentivized

• For basic protection, the Solution has an Antivirus, Zero hours Filtering, and Impostor protection.
• Targeted attacks - URL and Attachment Defense.
• Content filtering.

Incentivized

• They do not support DMARC and DKIM at this time and I don't know when or if they ever will.
• Their SPF record is not great and can possibly cause issues, at least that is what my support company has told me.
• Scanning of links in emails seems super limited and or non-existent. THings get through with completely bad malicious all the time and I assume they are not scanning them or they don't have a proper AV on their end.
• Once a domain is whitelisted any bad emails that may be spoofing that email domain are let through and no other filters apply to the emails. It's frustrating to have to white list 20+ individual email addresses from a company and not be able to white list just the domain and not feel secure doing that.

Incentivized

• I don't have [a lot] of bad things to say about the software its all positives in my book

Incentivized

AppRiver is very easy to use. A new employee can begin using it on their first day.

Incentivized

AppRiver's live support is above what I expected, and I use it exclusively. I always get a professional, courteous, and knowledgeable tech that is easy to understand within a few minutes of placing a call. If you do have to leave a message they have always promptly returned my call.

Incentivized

AppRiver requires the least amount of management time, the pricing is better and the minimums are such that almost all SMB's won't be buying shelfware. If you are an MSP, become a partner and you will see spam problems become a thing of the past.

Incentivized

As already wrote, Proofpoint is perfect solution to be deployed quickly without requiring any additional resources or services. Good email tracking logs, excellent reporting features. Great filtering mechanism. Cost effective pricing.

Incentivized

• Efficiency, teams adapt quickly to changes or new business needs.
• Support gives us alternatives on how to establish new timings for new business lines on email.
• An increase in profit owing to a reduction in the amount of assistance our in-house IT staff is required to provide.

Incentivized

• Proofpoint Essentials for Small Business has a simplified management.
• It has a Basic Archive and Legal Hold & eDiscovery Management.
• Integrated DLP that gives benefits to any organization.

Incentivized