AppRiver from OpenText vs. Proofpoint Essentials for Small Business

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AppRiver from OpenText
Score 7.2 out of 10
N/A
AppRiver from OpenText (formerly from Zix from 2019, which was acquired by OpenText), is a hosted messaging gateway and security platform featuring anti-spam and email encryption / data loss capability.N/A
Proofpoint Essentials
Score 9.2 out of 10
N/A
Proofpoint Essentials provides protection against spam, phishing and other email threats, as well as social media protection, user roles and restrictions, and other protections oriented around the needs of small business.N/A
Pricing
AppRiver from OpenTextProofpoint Essentials for Small Business
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AppRiver from OpenTextProofpoint Essentials
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AppRiver from OpenTextProofpoint Essentials for Small Business
Considered Both Products
AppRiver from OpenText
Chose AppRiver from OpenText
AppRiver's securetide spam filter is good, but I will say, it's the one product we moved away from. We switched to ProofPoint for email threat protection, and ProofPoint's quarantine notice and some other advanced features, at the time of our switch, were clear improvements …
Proofpoint Essentials

No answer on this topic

Top Pros
Top Cons
Features
AppRiver from OpenTextProofpoint Essentials for Small Business
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
AppRiver from OpenText
8.6
7 Ratings
2% above category average
Proofpoint Essentials for Small Business
9.7
2 Ratings
14% above category average
Anti-malware9.86 Ratings10.02 Ratings
Customizability8.96 Ratings9.02 Ratings
Data Loss Protection7.04 Ratings10.01 Ratings
Threat Detection9.87 Ratings10.02 Ratings
Sandboxing6.85 Ratings10.01 Ratings
End-to-End Encryption9.07 Ratings10.02 Ratings
Management Tools8.77 Ratings9.02 Ratings
Best Alternatives
AppRiver from OpenTextProofpoint Essentials for Small Business
Small Businesses
Webroot Email Security Powered by Zix
Webroot Email Security Powered by Zix
Score 9.1 out of 10
Barracuda Essentials
Barracuda Essentials
Score 9.3 out of 10
Medium-sized Companies
Barracuda Essentials
Barracuda Essentials
Score 9.3 out of 10
Webroot Email Security Powered by Zix
Webroot Email Security Powered by Zix
Score 9.1 out of 10
Enterprises
Cisco Cloud Email Security
Cisco Cloud Email Security
Score 7.4 out of 10
Cisco Cloud Email Security
Cisco Cloud Email Security
Score 7.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AppRiver from OpenTextProofpoint Essentials for Small Business
Likelihood to Recommend
9.0
(31 ratings)
10.0
(3 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
8.4
(25 ratings)
-
(0 ratings)
User Testimonials
AppRiver from OpenTextProofpoint Essentials for Small Business
Likelihood to Recommend
OpenText
AppRiver is great for both small and large organizations. Small businesses are unlikely to have much if any technical support staff available to them, for which AppRiver would be a great help. Likewise for large companies, having AppRiver can save your tech support team from dealing with basic, common, and repetitive application support, and allowing them to better focus on more important tasks at hand.
Read full review
Proofpoint
I would definitely recommend it for fast and easy deployment with no need of constant managing solution. It is a solid solution that will do all what you need for the email security. Especially when you have a small IT team or even do not have enough experienced specialists to handle email security questions - Proofpoint is what I would recommend to use. I gave it 9 of 10 points only because of the price, you can find find more cheap solutions on the market.
Read full review
Pros
OpenText
  • Very useful daily quarantine list emailed to users.
  • Suspicious emails can be viewed online in their sandbox to check validity before releasing from quarantine.
  • Multiple ways to filter emails (domain, email address, text, etc)
  • Link protection is one of the newest options available and we absolutely love it!!
Read full review
Proofpoint
  • For basic protection, the Solution has an Antivirus, Zero hours Filtering, and Impostor protection.
  • Targeted attacks - URL and Attachment Defense.
  • Content filtering.
Read full review
Cons
OpenText
  • They do not support DMARC and DKIM at this time and I don't know when or if they ever will.
  • Their SPF record is not great and can possibly cause issues, at least that is what my support company has told me.
  • Scanning of links in emails seems super limited and or non-existent. THings get through with completely bad malicious all the time and I assume they are not scanning them or they don't have a proper AV on their end.
  • Once a domain is whitelisted any bad emails that may be spoofing that email domain are let through and no other filters apply to the emails. It's frustrating to have to white list 20+ individual email addresses from a company and not be able to white list just the domain and not feel secure doing that.
Read full review
Proofpoint
  • I don't have [a lot] of bad things to say about the software its all positives in my book
Read full review
Usability
OpenText
AppRiver is very easy to use. A new employee can begin using it on their first day.
Read full review
Proofpoint
No answers on this topic
Support Rating
OpenText
AppRiver's live support is above what I expected, and I use it exclusively. I always get a professional, courteous, and knowledgeable tech that is easy to understand within a few minutes of placing a call. If you do have to leave a message they have always promptly returned my call.
Read full review
Proofpoint
No answers on this topic
Alternatives Considered
OpenText
AppRiver requires the least amount of management time, the pricing is better and the minimums are such that almost all SMB's won't be buying shelfware. If you are an MSP, become a partner and you will see spam problems become a thing of the past.
Read full review
Proofpoint
As already wrote, Proofpoint is perfect solution to be deployed quickly without requiring any additional resources or services. Good email tracking logs, excellent reporting features. Great filtering mechanism. Cost effective pricing.
Read full review
Return on Investment
OpenText
  • Efficiency, teams adapt quickly to changes or new business needs.
  • Support gives us alternatives on how to establish new timings for new business lines on email.
  • An increase in profit owing to a reduction in the amount of assistance our in-house IT staff is required to provide.
Read full review
Proofpoint
  • Proofpoint Essentials for Small Business has a simplified management.
  • It has a Basic Archive and Legal Hold & eDiscovery Management.
  • Integrated DLP that gives benefits to any organization.
Read full review
ScreenShots