Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Arcsight by OpenText
Score 6.8 out of 10
N/A
A combined SIEM and SOAR, used to accelerate threat detection and response with holistic security analytics, native SOAR, and intelligent automation.N/A
Splunk Enterprise
Score 8.6 out of 10
N/A
Splunk is software for searching, monitoring, and analyzing machine-generated big data, via a web-style interface. It captures, indexes and correlates real-time data in a searchable repository from which it can generate graphs, reports, alerts, dashboards and visualizations.N/A
Splunk Observability Cloud
Score 8.4 out of 10
N/A
Splunk Observability Cloud aims to enable operational agility and better customer experience through real-time AI-driven streaming analytics allowing accurate alerts in seconds. It is designed to shorten MTTD and MTTR by providing real-time visibility into cloud infrastructure and services.
$180
per year per host
Pricing
Arcsight by OpenTextSplunk EnterpriseSplunk Observability Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Infrastructure
$15
per month (billed annually) per host
App & Infra
$60
per month (billed annually) per host
End-to-End
$75
per month (billed annually) per host
Offerings
Pricing Offerings
Arcsight by OpenTextSplunk EnterpriseSplunk Observability Cloud
Free Trial
NoYesYes
Free/Freemium Version
NoYesNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Arcsight by OpenTextSplunk EnterpriseSplunk Observability Cloud
Considered Multiple Products
Arcsight by OpenText

No answer on this topic

Splunk Enterprise
Chose Splunk Enterprise
Cost, flexibility, management overhead.
Chose Splunk Enterprise
Splunk is certainly much more versatile than either of these three products. Unless ArcSight makes a "connector" for your product, you will be required to use Flex Connectors which is an additional license and apparently requires some serious development. Without Logger, you …
Splunk Observability Cloud
Chose Splunk Observability Cloud
It's able to quickly detect and resolve issues across the entire spectrum of deployments including on-premises, public cloud, private cloud, hybrid cloud and multicloud
Features
Arcsight by OpenTextSplunk EnterpriseSplunk Observability Cloud
Security Information and Event Management (SIEM)
Comparison of Security Information and Event Management (SIEM) features of Product A and Product B
Arcsight by OpenText
5.5
4 Ratings
36% below category average
Splunk Enterprise
8.1
85 Ratings
3% above category average
Splunk Observability Cloud
-
Ratings
Centralized event and log data collection8.04 Ratings9.081 Ratings00 Ratings
Correlation9.04 Ratings8.383 Ratings00 Ratings
Event and log normalization/management8.04 Ratings8.482 Ratings00 Ratings
Deployment flexibility6.04 Ratings7.975 Ratings00 Ratings
Integration with Identity and Access Management Tools6.03 Ratings8.176 Ratings00 Ratings
Custom dashboards and workspaces5.04 Ratings8.682 Ratings00 Ratings
Host and network-based intrusion detection8.02 Ratings7.661 Ratings00 Ratings
Data integration/API management5.01 Ratings8.229 Ratings00 Ratings
Behavioral analytics and baselining2.01 Ratings7.527 Ratings00 Ratings
Rules-based and algorithmic detection thresholds8.01 Ratings7.728 Ratings00 Ratings
Response orchestration and automation2.01 Ratings7.324 Ratings00 Ratings
Reporting and compliance management4.01 Ratings8.529 Ratings00 Ratings
Incident indexing/searching1.01 Ratings8.632 Ratings00 Ratings
Best Alternatives
Arcsight by OpenTextSplunk EnterpriseSplunk Observability Cloud
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LevelBlue USM Anywhere
LevelBlue USM Anywhere
Score 7.6 out of 10
LevelBlue USM Anywhere
LevelBlue USM Anywhere
Score 7.6 out of 10
InfluxDB
InfluxDB
Score 8.8 out of 10
Medium-sized Companies
Sumo Logic
Sumo Logic
Score 8.8 out of 10
Sumo Logic
Sumo Logic
Score 8.8 out of 10
Sumo Logic
Sumo Logic
Score 8.8 out of 10
Enterprises
Sumo Logic
Sumo Logic
Score 8.8 out of 10
Sumo Logic
Sumo Logic
Score 8.8 out of 10
NetBrain Technologies
NetBrain Technologies
Score 9.2 out of 10
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User Ratings
Arcsight by OpenTextSplunk EnterpriseSplunk Observability Cloud
Likelihood to Recommend
9.0
(6 ratings)
8.6
(86 ratings)
7.7
(57 ratings)
Likelihood to Renew
-
(0 ratings)
7.0
(18 ratings)
7.0
(2 ratings)
Usability
7.0
(1 ratings)
8.3
(19 ratings)
7.6
(16 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(4 ratings)
8.0
(18 ratings)
10.0
(1 ratings)
Online Training
-
(0 ratings)
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
-
(0 ratings)
7.0
(3 ratings)
10.0
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Arcsight by OpenTextSplunk EnterpriseSplunk Observability Cloud
Likelihood to Recommend
OpenText
In the current lot of hundreds of SIEM solutions out there in the market, ArcSight ESM is fairly less expensive with strong fundamentals in place. The log ingestion, correlation are very well performing and totally worth ROI. However, the tool has lost its way when it comes to staying abreast with current feature curve of SIEM technology and the evolution has not been done by MicroFocus. Search times are high and there is no major plug-in that has been introduced as part of the product life cycle.
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Cisco
It's well suited for what I do, which is network security operations. And that's for anything from troubleshooting incidents, troubleshooting performance, troubleshooting for the purpose of a compliance and auditing. It's not best suited for users who are new in terms of they're new to the product and they have expectations that probably Splunk cannot meet.
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Cisco
Its great if you need real-time visibility across complex or regulated environments. Also strong for hybrid or multi-cloud setups where uptime, observability and fast IR are required. It’s probably overkill for smaller teams or environments that don’t have constant changes or compliance reporting needs. It's expensive and has a steep learning curve. Also, in my opinion, do not get yourself into a consumption based model. Costs can certainly get out of control quickly.
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Pros
OpenText
  • Integration with smart logger and ESM to create rules and easy management of the same.
  • Easy integration with all end point security management tool(IPS/IDS, Firewall, Anti-Virus) and their consolidated output at a single place to effectively rectifying true and false positives.
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Cisco
  • It is very useful in creating custom rules for analyzing system logs and display relevant information. The query language is very easy to learn.
  • We can create custom UI to visualize the output of our data. The interface is very flexible. It also allows the sharing of rules among users.
  • There is an open online community to help others. Stackoverflow also has a splunk community. These resources make it more convenient to learn.
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Cisco
  • The first one is its Kubernetes container monitoring.
  • I really like this features because as we know how much K8s is vast and to manually monitor each part of the Kubernetes it takes so much time but Splunk Observability Cloud makes it easier. And even once we integrate K8s with Splunk Observability Cloud it gives us some prebuilt dashboards which gives holistic view of our Cluster and its nodes, pods, etc.
  • The dashbaord feature of Splunk Observability Cloud, it gives us full flexibility to customize our dashboard with a wide range of predefined chart types.
  • Now it also supports OTEL, which is a plus point for observability. As now everyone is moving towards Otel and in current market there are only few tools who supports OTEL based integrations, Splunk Observability Cloud is one out of them.
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Cons
OpenText
  • It is slow comparing to any other SIEM Tool.
  • We have to create filter for each alerts need some custom filter .
  • Here we dont have any single tab for see all the alerts .also need some attractive features for dashboard.
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Cisco
  • Splunk light limits number of users to 5. Wish there was a flexible license, where one could add more users.
  • Splunk light does not let you add > few realtime alerts. Wish there was a flexible license, where one could add as many realtime alerts as wanted.
  • Better insight into daily ingestion values
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Cisco
  • You can use table-like functionality to generate dashboards, but these queries are heavy on the system.
  • It could be easier to give insight into what type of line parsing is used for specific documents in a company-managed environment and/or show ways to gain the insights needed.
  • I would like to see ways to anonymize specific data for shared reports without pre-formatting this in a dashboard on which reports could be based.
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Likelihood to Renew
OpenText
No answers on this topic
Cisco
We are using Splunk extensively in our projects and we have recently upgraded to Splunk version 6.0 which is quite efficient and giving expected results. We keep track of updates and new features Splunk introduces periodically and try to introduce those features in our day to day activities for improvement in our reporting system and other tasks.
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Cisco
Good: Stable system with low error rate Easy to use for simple use cases Bad: UI is not very clear for complex usage Mobile view (when logged in from phone) is bad No library for .net
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Usability
OpenText
Overall, it is a good investment in order for an organization to stay compliant and stay secure from all the wild things happening. It is definitely a cost effective tool with some good features including correlation, log storage, reporting and dashboards. If a customer is looking for advanced set of features, then I would highly not recommend this.
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Cisco
You can literally throw in a single word into Splunk and it will pull back all instances of that word across all of your logs for the time span you select (provided you have permission to see that data). We have several users who have taken a few of the free courses from Splunk that are able to pull data out of it everyday with little help at all.
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Cisco
When there is an issue, it’s a win if one can easily identify the root cause. To do the same, it should allow the user to dig deep with multiple data points and compare the data and identify the anomaly. In this use case, it’s good to drive from Splunk 011y.
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Reliability and Availability
OpenText
No answers on this topic
Cisco
When properly setup and configured, Splunk is extremely reliable.
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Cisco
No answers on this topic
Support Rating
OpenText
I personally haven't reached the support team, however, the engineers never complained about the Arcsight support team. We had some issues with the tool in the past but every time we reached the support, all issues were resolved in a timely manner.
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Cisco
Splunk maintains a well resourced support system that has been consistent since we purchased the product. They help out in a timely manner and provide expert level information as needed. We typically open cases online and communicate when possible via e-mail and are able to resolve most issues with that method.
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Cisco
Splunk support is very quick and efficient. Pre-sale specialists are very skilled and available.
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Online Training
OpenText
No answers on this topic
Cisco
The online course was simple clear and described the main capabilities of the solution. There is also an initial module that can be done for free so anyone can familiarize themselves with the functionality of this solution. On the other hand, however, there could be more free online courses. Maybe even with a certificate, this would broaden the group of people who are familiar with the platform while increasing familiarity with the solution itself.
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Cisco
No answers on this topic
Implementation Rating
OpenText
No answers on this topic
Cisco
Smooth without too many major issues.
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Cisco
Follow a training before starting.
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Alternatives Considered
OpenText
Multiple platforms are already supported by Arcsight. Support is good. Scripts can be used to get data from multiple threat intel sources & the same can be used in correlation rules to detect any suspicious activity. Reporting features are good & you can check any backdated information within new clicks.
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Cisco
I didn't get to fully evaluate Logstash as our corporation was already using Logstash, but both seemed like viable solutions to the problem that we were having. I wanted to evaluate Logstash some more, both did seem like they would work for the business needs that we had, we went with splunk as many teams were already using it.
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Cisco
Splunk Infrastructure Monitoring provides far superior options for anybody using a complex hybrid multi-cloud environment and allows both your SOC and NOC to work together on the same data while driving their own insights. We found other products are still in the old world view of servers and agents residing together within a single data centre, but modern apps are no longer like this.
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Scalability
OpenText
No answers on this topic
Cisco
Splunk can scale in to the petabyte per day range which of course is awesome
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Cisco
No answers on this topic
Return on Investment
OpenText
  • Logger helps us to decrease incident response times.
  • It also decreased our project times with the man/day calculations. Before this solution, it may take up to 10 men/days to do something. After this, it becomes nearly half of the time.
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Cisco
  • I don't have any numbers to share but Splunk has positively served as a 24/7 monitoring tool that has saved hours of work by self-detecting, saving statistics and alerting problems in the system or from external interfaces as soon as they happen.
  • Splunk dashboards does a solid job in collecting, analyzing data and creating reports that contain an entire day's activity and then automatically sent out to the business.
  • Splunk is very easy to learn and very useful to any program or business application.
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Cisco
  • Significantly reduced the MTTR (Mean Time To Recovery), which in turn has improved the end-user experience tremendously.
  • Meets compliance requirements of security policies, audit, regulation, and forensics.
  • Helps us to track/manage the resource usage on our cloud instances which has a direct implication on the recurring cost.
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ScreenShots

Splunk Observability Cloud Screenshots

Screenshot of Real-time monitoring for public, private and hybrid cloud