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OpenText Core Email Threat Protection vs. Splunk Cloud Platform

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Core Email Threat Protection

    Score7.5 out of 10
    N/AOpenText Core Email Threat Protection defends inbound, outbound, and internal email from phishing, ransomware, and email compromise. The solution combines capabilities of the former Webroot Email Security Powered by Zix (formerly Zix Email Threat Protection) and AppRiver.N/A

    Splunk Cloud Platform

    Score8 out of 10
    N/ASplunk Cloud Platform is a data platform service thats help users search, analyze, visualize and act on data. The service can go live in as little as two days, and with an IT backend managed by Splunk experts.N/A
    Pricing
    OpenText Core Email Threat ProtectionSplunk Cloud Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText Core Email Threat ProtectionSplunk Cloud Platform
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    OpenText Core Email Threat ProtectionSplunk Cloud Platform
    Considered Both Products
    OpenText
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    69%
    Would buy again
    9 Answers
    100%
    Would buy again
    15 Answers
    Delivers good value for the price
    85%
    Delivers good value for the price
    11 Answers
    92%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    77%
    Happy with the feature set
    10 Answers
    100%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    9 Answers
    91%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    12 Answers
    100%
    Implementation went as expected
    13 Answers
    Features
    OpenText Core Email Threat ProtectionSplunk Cloud Platform
    Secure Email Gateway
    Comparison of Secure Email Gateway features of OpenText Core Email Threat Protection and Splunk Cloud Platform
    Feature
    OpenText Core Email Threat Protection
    7.7
    9 Ratings
    9% below category average
    Splunk Cloud Platform
    -
    Ratings
    Anti-malware10.07 Ratings00 Ratings
    Customizability5.38 Ratings00 Ratings
    Data Loss Protection9.05 Ratings00 Ratings
    Threat Detection7.39 Ratings00 Ratings
    Sandboxing7.06 Ratings00 Ratings
    End-to-End Encryption10.09 Ratings00 Ratings
    Management Tools5.49 Ratings00 Ratings
    Security Information and Event Management (SIEM)
    Comparison of Security Information and Event Management (SIEM) features of OpenText Core Email Threat Protection and Splunk Cloud Platform
    Feature
    OpenText Core Email Threat Protection
    -
    Ratings
    Splunk Cloud Platform
    8.2
    20 Ratings
    3% above category average
    Centralized event and log data collection00 Ratings9.019 Ratings
    Correlation00 Ratings8.419 Ratings
    Event and log normalization/management00 Ratings9.220 Ratings
    Deployment flexibility00 Ratings7.220 Ratings
    Integration with Identity and Access Management Tools00 Ratings7.718 Ratings
    Custom dashboards and workspaces00 Ratings8.920 Ratings
    Host and network-based intrusion detection00 Ratings8.117 Ratings
    Data integration/API management00 Ratings7.310 Ratings
    Behavioral analytics and baselining00 Ratings7.28 Ratings
    Rules-based and algorithmic detection thresholds00 Ratings8.210 Ratings
    Response orchestration and automation00 Ratings7.48 Ratings
    Reporting and compliance management00 Ratings8.810 Ratings
    Incident indexing/searching00 Ratings8.711 Ratings
    Best Alternatives
    OpenText Core Email Threat ProtectionSplunk Cloud Platform
    Small Businesses
    Sophos Email
    Score8.9 out of 10
    No answers on this topic
    Medium-sized Companies
    Barracuda ESG (discontinued)
    Score6.2 out of 10
    IBM Security QRadar SIEM
    Score8.9 out of 10
    Enterprises
    Microsoft Exchange
    Score8.6 out of 10
    SolarWinds Security Event Manager (SEM)
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText Core Email Threat ProtectionSplunk Cloud Platform
    Likelihood to Recommend
    6.4
    (60 ratings)
    8.8
    (21 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    9.1
    (1 ratings)
    Usability
    7.0
    (29 ratings)
    8.4
    (7 ratings)
    Support Rating
    8.3
    (27 ratings)
    7.2
    (4 ratings)
    User Testimonials
    OpenText Core Email Threat ProtectionSplunk Cloud Platform
    Likelihood to Recommend
    OpenText
    I think that Webroot Email Security is good for small-medium sized businesses who are on a budget for email security. They actually have a great encryption system for outbound email, and so if you bundle those together then it puts everything in the same pane of glass and that is nice. Over the last few years this company was purchased by OpenText, and I have seen some improvements because of that, but this product is not innovating like other emails solutions based on new threats that are emerging. I would say if you have a relatively low volume of inbound email, then this solution would suffice.
    Incentivized
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    Cisco
    Splunk is excellent when all your data is in one location. Its ability to correlate all that data is intuitive (once the hurdle of learning the query language is overcome). It is also easy to standardize the presentation of information to the company. When data is siloed/standalone, other systems can be cheaper and faster to implement.
    Incentivized
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    Pros
    OpenText
    • Makes it easy for those receiving emails to create an account and retrieve the email.
    • Peace of mind knowing emails are secure, and can be tracked.
    • Monitoring inbound email threats is easy.
    • Support has been very quick resolving or explaining support tickets I've created.
    Incentivized
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    Cisco
    • This SIEM consolidates multiple data points and offers several features and benefits, creating custom dashboards and managing alert workflows.
    • Splunk Cloud provides a simple way to have a central monitoring and security solution. Though it does not have a huge learning curve, you should spend some time learning the basics.
    • Splunk Cloud enables me to create and schedule statistical reports on network use for Management.
    Incentivized
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    Cons
    OpenText
    • The admin interface seems a bit shabby. It's time for a refresher course.
    • Being able to modify our own security word without having to contact Zix.
    • Users may not enjoy needing to log in to access messages through the secure site.
    Incentivized
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    Cisco
    • The SPL programming language that the queries are built in is not very intuitive.
    • There should be a better repository of pre-built queries for what I would think of as common Active Directory usage monitoring.
    • I would like to see more free training/familiarization information made available.
    Incentivized
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    Likelihood to Renew
    OpenText
    It did delivers exactly what is needed, what was promised, is cost effective, and is incredibly easy to use and manage.
    Incentivized
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    Cisco
    Ease of use and have all the features we need
    Incentivized
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    Usability
    OpenText
    It is much simpler to configure and operate in comparison to other anti-spam applications. Zix's customer usage is comparable to that of other spam filters on the market; but, in terms of convenience of use, Zix comes out on top. Daily delivery of logs is provided, and the user is not required to sign in order for an email to be sent.
    Incentivized
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    Cisco
    Splunk AI Assistant for SPL is good tool, as I said, it is really useful for educational purpose, taking in its hands small and simple tasks (ex:small query dashboard,...), but it's not a ten because the contextual memory for complex issues/dashboarding/reports etc can be limited, and can sometime suggets none optimized query which are not always checked by teammates and can cause issue on the long term.
    Incentivized
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    Support Rating
    OpenText
    AppRiver's support from our perspective replaces the Microsoft365 Support we typically would have to receive from Microsoft by ticket. Instead, AppRiver supports us by phone, live chat, or email. Being able to get a hold of someone quickly makes a huge difference, especially when an issue is urgent and we can't wait hours or days for a response from Microsoft.
    Incentivized
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    Cisco
    Splunk Cloud support is sorely lacking unfortunately. The portal where you submit tickets is not very good and is lacking polish. Tickets are left for days without any updates and when chased it is only sometimes you get a reply back. I get the feeling the support team are very understaffed and have far too much going on. From what I know, Splunk is aware of this and seem to be trying to remedy it.
    Incentivized
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    Alternatives Considered
    OpenText
    Cost is competitive, but factoring in Office licensing really made sense for my organization. Cost is lower for more features - I was able to move to Zix and get the top of the line package, moving from a mid-tier product at a competitor. Workflows and process have improved, and the filter is more accurate than our previous filter
    Incentivized
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    Cisco
    Vs elastic: - SPL's statistical functions superior to KQL for complex correlations - Better enterprise support, less operational overhead - Splunk Cloud Platform's detection engineering more mature vs Sentinel: - SPL more powerful than KQL for custom analytics - Better cross-platform visibility (non-Azure environments) vs Datadog - SPL enables deeper forensic Investigations - Superior compliance/audit capabilities
    Incentivized
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    Return on Investment
    OpenText
    • Protecting patient information
    • Users have to complete an account setup in order to view the encrypted email in a portal. Other platforms just let you open the email without having to setup an account.
    • Pretty easy to use if you don't make many customizations to it.
    Incentivized
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    Cisco
    • End-end visibility across your departmental silos
    • Strengthen the overall global monitoring posture
    • Move from Reactive to Proactive Monitoring
    • Highly secure environment at your finger-tips
    • Takes you away from managing infrastructure/administration, allows saving time & money. Reduce the overall TCO (Total Cost of Ownership)
    Incentivized
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    ScreenShots