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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Core Email Threat Protection

    Score7.5 out of 10
    N/AOpenText Core Email Threat Protection defends inbound, outbound, and internal email from phishing, ransomware, and email compromise. The solution combines capabilities of the former Webroot Email Security Powered by Zix (formerly Zix Email Threat Protection) and AppRiver.N/A

    Virtru

    Score9.5 out of 10
    N/AVirtru in Washington DC offers email encryption software and persistent data security, privacy and loss prevention.

    $119

    per month

    Pricing
    OpenText Core Email Threat ProtectionVirtru
    Editions & Modules
    No answers on this topic
    Starter
    $119
    per month Includes 5 Users
    Business
    $219
    per month Includes 5 Users
    CMMC/FedRAMP/ITAR
    $399
    per month Includes 5 Users
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    OpenText Core Email Threat ProtectionVirtru
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    OpenText Core Email Threat ProtectionVirtru
    Considered Both Products
    OpenText
    Chose OpenText Core Email Threat Protection
    We used to be customers of Virtru, but we found that their feature set was neither nearly as comprehensive nor as user-friendly as Zix's. In addition, we acquired Cisco Ironport but struggled with getting it configured properly. The interface was outdated and difficult to use, …
    Incentivized
    Chose OpenText Core Email Threat Protection
    We were formerly a Virtru customer, and the feature set was not as robust nor as user friendly as Zix. We also purchased Cisco Ironport and had trouble with configuration. Three phone calls with technicians to set up and the interface was old and antiquated. The Zix …
    Incentivized
    Chose OpenText Core Email Threat Protection
    Zix was able to bill us monthly versus paying for the entire platform once yearly. The cost was also a component.
    Incentivized
    Chose OpenText Core Email Threat Protection
    Security, compliance, cost, and ease of use.
    Incentivized
    Virtru
    No answer on this topic
    Key User Insights
    Would buy again
    69%
    Would buy again
    9 Answers
    No answers on this topic
    Delivers good value for the price
    85%
    Delivers good value for the price
    11 Answers
    No answers on this topic
    Happy with the feature set
    77%
    Happy with the feature set
    10 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    12 Answers
    No answers on this topic
    Features
    OpenText Core Email Threat ProtectionVirtru
    Secure Email Gateway
    Comparison of Secure Email Gateway features of OpenText Core Email Threat Protection and Virtru
    Feature
    OpenText Core Email Threat Protection
    7.7
    9 Ratings
    9% below category average
    Virtru
    -
    Ratings
    Anti-malware10.07 Ratings00 Ratings
    Customizability5.38 Ratings00 Ratings
    Data Loss Protection9.05 Ratings00 Ratings
    Threat Detection7.39 Ratings00 Ratings
    Sandboxing7.06 Ratings00 Ratings
    End-to-End Encryption10.09 Ratings00 Ratings
    Management Tools5.49 Ratings00 Ratings
    Best Alternatives
    OpenText Core Email Threat ProtectionVirtru
    Small Businesses
    Sophos Email
    Score9.1 out of 10
    No answers on this topic
    Medium-sized Companies
    Sophos Email
    Score9.1 out of 10
    Symantec Encryption
    Score9.9 out of 10
    Enterprises
    Microsoft Exchange
    Score8.6 out of 10
    Trellix Complete Data Protection
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText Core Email Threat ProtectionVirtru
    Likelihood to Recommend
    6.4
    (60 ratings)
    10.0
    (6 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (29 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.3
    (27 ratings)
    -
    (0 ratings)
    User Testimonials
    OpenText Core Email Threat ProtectionVirtru
    Likelihood to Recommend
    OpenText
    I think that Webroot Email Security is good for small-medium sized businesses who are on a budget for email security. They actually have a great encryption system for outbound email, and so if you bundle those together then it puts everything in the same pane of glass and that is nice. Over the last few years this company was purchased by OpenText, and I have seen some improvements because of that, but this product is not innovating like other emails solutions based on new threats that are emerging. I would say if you have a relatively low volume of inbound email, then this solution would suffice.
    Incentivized
    Read full review
    Virtru
    Of all the products out there that integrate with Google, we found Virtru to be the most user-friendly for both our users and the recipients. At the same time, its logging capabilities provide the trail we need for sensitive information. This is one tool for us that has generally been "setup and forget" which helps with the I.T. Dept workload.
    Incentivized
    Read full review
    Pros
    OpenText
    • Makes it easy for those receiving emails to create an account and retrieve the email.
    • Peace of mind knowing emails are secure, and can be tracked.
    • Monitoring inbound email threats is easy.
    • Support has been very quick resolving or explaining support tickets I've created.
    Incentivized
    Read full review
    Virtru
    • Email encryption without installing or exchange keys with the recipient.
    • Email DLP that is easy to configure and maintain.
    • Application Gateway that encrypts email sent directly from SaaS application (ex. Zendesk, SalesForce).
    • Protect attachment with restriction like time, print, and copy.
    Incentivized
    Read full review
    Cons
    OpenText
    • The admin interface seems a bit shabby. It's time for a refresher course.
    • Being able to modify our own security word without having to contact Zix.
    • Users may not enjoy needing to log in to access messages through the secure site.
    Incentivized
    Read full review
    Virtru
    • Native Google Docs file encryption should be improved, it's working great in Google Drive but only for files that are not Google native.
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    It did delivers exactly what is needed, what was promised, is cost effective, and is incredibly easy to use and manage.
    Incentivized
    Read full review
    Virtru
    No answers on this topic
    Usability
    OpenText
    It is much simpler to configure and operate in comparison to other anti-spam applications. Zix's customer usage is comparable to that of other spam filters on the market; but, in terms of convenience of use, Zix comes out on top. Daily delivery of logs is provided, and the user is not required to sign in order for an email to be sent.
    Incentivized
    Read full review
    Virtru
    For the one sending/using, I rate a 10. For receiver experience, I would rate it 8, as sometimes there are hiccups. So overall, a 9
    Incentivized
    Read full review
    Support Rating
    OpenText
    AppRiver's support from our perspective replaces the Microsoft365 Support we typically would have to receive from Microsoft by ticket. Instead, AppRiver supports us by phone, live chat, or email. Being able to get a hold of someone quickly makes a huge difference, especially when an issue is urgent and we can't wait hours or days for a response from Microsoft.
    Incentivized
    Read full review
    Virtru
    No answers on this topic
    Alternatives Considered
    OpenText
    Cost is competitive, but factoring in Office licensing really made sense for my organization. Cost is lower for more features - I was able to move to Zix and get the top of the line package, moving from a mid-tier product at a competitor. Workflows and process have improved, and the filter is more accurate than our previous filter
    Incentivized
    Read full review
    Virtru
    Full Gmail integration was not a negotiable item for us in our evaluation. Other products provided our needed functionality, but they were outside the standard Gmail interface. That made them more difficult to use, and also less likely to be used. Virtru was the only one we evaluated that actually resided within the Gmail interface, making it very easy to use.
    Incentivized
    Read full review
    Return on Investment
    OpenText
    • Protecting patient information
    • Users have to complete an account setup in order to view the encrypted email in a portal. Other platforms just let you open the email without having to setup an account.
    • Pretty easy to use if you don't make many customizations to it.
    Incentivized
    Read full review
    Virtru
    • Saving manual work and a few steps of the daily work of our reps. saving about 50 hours a month.
    • Ensuring customer sensitive info is protected.
    • Regulation compliance which would prevent us from doing business.
    Incentivized
    Read full review
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